Microsoft “on purpose” holding Xbox supplies back?

In a few days I’ll be at the European Xbox launch in Dublin, Ireland. Lots of sad faces as people can’t get Xbox’s. The blogs are writing about it: Ars Technica. Guardian Unlimited. Memeorandum has more. One guy even had one stolen on Monday night after he bought it. A Microsoft employee promptly shipped him his personal Xbox that hadn’t been opened yet.

Lots of people are saying we did this on purpose. That we limited supplies to make hype bigger.

Yes, Microsoft has gotten its evil back! For a minute there, I thought Google had taken over our evil.

But, come on people. We’re making them as fast as we can. Our suppliers simply can’t make anymore. Have you ever worked on a manufacturing line? I have. There are physical limitations to how many boxes can be made. There are physical limitations to how many boxes can be shipped (ever study the world’s airline cargo capacity? We have.

We’re very sorry we can’t fill demand for our product. But we simply can’t buy more supply. A good blog to watch for more news is Larry Hryb’s at http://www.majornelson.com/. He works on Xbox Live and is tied into the Xbox group very well. Another is John Porcaro at http://johnporcaro.typepad.com/blog/. He works in Xbox marketing. We’ll get you more news as soon as we can.

Comments

  1. Don’t worry little Scoble, this charge gets leveled at lots of companies. It happens every time Apple makes a new kind of iPod, ferinstance.

  2. Don’t worry little Scoble, this charge gets leveled at lots of companies. It happens every time Apple makes a new kind of iPod, ferinstance.

  3. Don’t worry little Scoble, this charge gets leveled at lots of companies. It happens every time Apple makes a new kind of iPod, ferinstance.

  4. Why didn’t Microsoft wait until they had sufficient supply to do a proper launch? Granted you won’t ever have enough to satify everybody at launch, but the extremely limited supply of 360s reeks of either evil, or very poor planning.

  5. Why didn’t Microsoft wait until they had sufficient supply to do a proper launch? Granted you won’t ever have enough to satify everybody at launch, but the extremely limited supply of 360s reeks of either evil, or very poor planning.

  6. Why didn’t Microsoft wait until they had sufficient supply to do a proper launch? Granted you won’t ever have enough to satify everybody at launch, but the extremely limited supply of 360s reeks of either evil, or very poor planning.

  7. What an arrogant line:

    There are physical limitations to how many boxes can be shipped (ever study the world’s airline cargo capacity? We have).

  8. What an arrogant line:

    There are physical limitations to how many boxes can be shipped (ever study the world’s airline cargo capacity? We have).

  9. What an arrogant line:

    There are physical limitations to how many boxes can be shipped (ever study the world’s airline cargo capacity? We have).

  10. Why did they continue to take orders?

    I ordered mine early October from amazon here in the uk
    Items not yet dispatched:

    Delivery estimate: 20 Feb 2006 – 21 Feb 2006
    1 of: Xbox 360 Console (Includes: Xbox 360, 20GB hard drive, wireless controller, ethernet cable, HD AV cable and headset)

    They must have known. 3-month lead time, come on

  11. Why did they continue to take orders?

    I ordered mine early October from amazon here in the uk
    Items not yet dispatched:

    Delivery estimate: 20 Feb 2006 – 21 Feb 2006
    1 of: Xbox 360 Console (Includes: Xbox 360, 20GB hard drive, wireless controller, ethernet cable, HD AV cable and headset)

    They must have known. 3-month lead time, come on

  12. Why did they continue to take orders?

    I ordered mine early October from amazon here in the uk
    Items not yet dispatched:

    Delivery estimate: 20 Feb 2006 – 21 Feb 2006
    1 of: Xbox 360 Console (Includes: Xbox 360, 20GB hard drive, wireless controller, ethernet cable, HD AV cable and headset)

    They must have known. 3-month lead time, come on

  13. I couldn’t eat my oatmeal this morning because Microsoft made it cold! And last night I almost burned to death in the shower because Microsoft sneaked into the bathroom and flushed the toilet. Evil Microsoft.

  14. I couldn’t eat my oatmeal this morning because Microsoft made it cold! And last night I almost burned to death in the shower because Microsoft sneaked into the bathroom and flushed the toilet. Evil Microsoft.

  15. I couldn’t eat my oatmeal this morning because Microsoft made it cold! And last night I almost burned to death in the shower because Microsoft sneaked into the bathroom and flushed the toilet. Evil Microsoft.

  16. “We’re very sorry we can’t fill demand for our product. But we simply can’t buy more supply.”

    No, you’re not (and of cours, you could buy more supply): you had the foolish plan that being ahead six months would win it for you, and you want to claim that you look impressive by being sold out even if that still means you only sell 6-8 million in the first year, and Sony catches up to you within a quarter.

  17. “We’re very sorry we can’t fill demand for our product. But we simply can’t buy more supply.”

    No, you’re not (and of cours, you could buy more supply): you had the foolish plan that being ahead six months would win it for you, and you want to claim that you look impressive by being sold out even if that still means you only sell 6-8 million in the first year, and Sony catches up to you within a quarter.

  18. “We’re very sorry we can’t fill demand for our product. But we simply can’t buy more supply.”

    No, you’re not (and of cours, you could buy more supply): you had the foolish plan that being ahead six months would win it for you, and you want to claim that you look impressive by being sold out even if that still means you only sell 6-8 million in the first year, and Sony catches up to you within a quarter.

  19. Very bitter people in this thread…interesting…

    Listen, here is some advice. Call your local retailer EARLY friday morning (day after Thanksgiving) and ask specific questions about when the next delivery will be arriving. MS will NOT be missing the busiest shopping day of the year…2nd shipments will come in Friday.

  20. Very bitter people in this thread…interesting…

    Listen, here is some advice. Call your local retailer EARLY friday morning (day after Thanksgiving) and ask specific questions about when the next delivery will be arriving. MS will NOT be missing the busiest shopping day of the year…2nd shipments will come in Friday.

  21. Very bitter people in this thread…interesting…

    Listen, here is some advice. Call your local retailer EARLY friday morning (day after Thanksgiving) and ask specific questions about when the next delivery will be arriving. MS will NOT be missing the busiest shopping day of the year…2nd shipments will come in Friday.

  22. I have to agree w/ John: Why didn’t they stop taking orders? Or at least monitor orders and add manufacturing resources. It’s kinda like going to Best Buy the day of the add and they have 3 of the add item in stock. They don’t want you to buy the item, they just want you to show up and make them look busy…

    MS isn’t the only one that does this. I’m sure Sony will have their own ‘short supply’. It’s good business for them. Doesn’t make anybody not still want the product, right?

  23. I have to agree w/ John: Why didn’t they stop taking orders? Or at least monitor orders and add manufacturing resources. It’s kinda like going to Best Buy the day of the add and they have 3 of the add item in stock. They don’t want you to buy the item, they just want you to show up and make them look busy…

    MS isn’t the only one that does this. I’m sure Sony will have their own ‘short supply’. It’s good business for them. Doesn’t make anybody not still want the product, right?

  24. I have to agree w/ John: Why didn’t they stop taking orders? Or at least monitor orders and add manufacturing resources. It’s kinda like going to Best Buy the day of the add and they have 3 of the add item in stock. They don’t want you to buy the item, they just want you to show up and make them look busy…

    MS isn’t the only one that does this. I’m sure Sony will have their own ‘short supply’. It’s good business for them. Doesn’t make anybody not still want the product, right?

  25. No matter how much you want to blame your Amazon preorder on MS, please know this: MS does not control what Amazon sells or when they sell it. Amazon wants to capture as many dollars as they can, and I’m sorry John, they captured yours. Try to cancel your order or something, but don’t cry about it.

    I preordered my 360 on June 14th from Gamestop – but Gamestop said I missed with cutoff by 4 people. What did I do, I went out and found me a 360 (Costco). Get aggressive, and you will find a 360.

  26. No matter how much you want to blame your Amazon preorder on MS, please know this: MS does not control what Amazon sells or when they sell it. Amazon wants to capture as many dollars as they can, and I’m sorry John, they captured yours. Try to cancel your order or something, but don’t cry about it.

    I preordered my 360 on June 14th from Gamestop – but Gamestop said I missed with cutoff by 4 people. What did I do, I went out and found me a 360 (Costco). Get aggressive, and you will find a 360.

  27. No matter how much you want to blame your Amazon preorder on MS, please know this: MS does not control what Amazon sells or when they sell it. Amazon wants to capture as many dollars as they can, and I’m sorry John, they captured yours. Try to cancel your order or something, but don’t cry about it.

    I preordered my 360 on June 14th from Gamestop – but Gamestop said I missed with cutoff by 4 people. What did I do, I went out and found me a 360 (Costco). Get aggressive, and you will find a 360.

  28. Most of what I’ve read on the net seems to indicate that after this initial shipment the next 360′s won’t be in until after christmas.

    The only way I see this coming back to bite Microsoft in the butt is if parents decide to get a PS2/Gamecube/Xbox for their kids instead of the 360 because it’s in stock, available, cheaper, and has cheaper games.

    While a lot of us tech nerds may know the difference between the 360 and the previous gen consoles, I sure there are a lot of parents out there who figure the older Xbox will be just as good as the new one and little Johnny won’t know the difference.

  29. Most of what I’ve read on the net seems to indicate that after this initial shipment the next 360′s won’t be in until after christmas.

    The only way I see this coming back to bite Microsoft in the butt is if parents decide to get a PS2/Gamecube/Xbox for their kids instead of the 360 because it’s in stock, available, cheaper, and has cheaper games.

    While a lot of us tech nerds may know the difference between the 360 and the previous gen consoles, I sure there are a lot of parents out there who figure the older Xbox will be just as good as the new one and little Johnny won’t know the difference.

  30. Most of what I’ve read on the net seems to indicate that after this initial shipment the next 360′s won’t be in until after christmas.

    The only way I see this coming back to bite Microsoft in the butt is if parents decide to get a PS2/Gamecube/Xbox for their kids instead of the 360 because it’s in stock, available, cheaper, and has cheaper games.

    While a lot of us tech nerds may know the difference between the 360 and the previous gen consoles, I sure there are a lot of parents out there who figure the older Xbox will be just as good as the new one and little Johnny won’t know the difference.

  31. “ever study the world’s airline cargo capacity? We have”

    Well, not the worlds. But a company I worked for did study the cargo capacity of a major airline (NDA, can’t tell who). We figured out what they were doing wrong, sent them a 50 word memo on $0.02 worth of paper that saved them over $10 million the next year. There’s lots of ways to opimize shipping. That’s a lame excuse for a shortage. “You guys” don’t have enough to fill the planes. THAT’S the real problem.

    So are you, Robert Scoble, Placing the blame for the shortage to your suppliers? In a public forum? You use the word “we”. Is this Microsofts official position as well? “It’s our suppliers fault we didn’t make enough Xbox 360′s to meet our pre-orders”? Is Microsoft blaming IBM, ATI, or NEC for the shortage?

    “You guys” are heading for the worst product launch in the history of game consoles. If the 360 problems keep up, you’ll make Sonys bad launch of the PS2 look like a small fluke. All that’s left is for a 360 to overheat and burn someones house down on Christmas eve.

  32. “ever study the world’s airline cargo capacity? We have”

    Well, not the worlds. But a company I worked for did study the cargo capacity of a major airline (NDA, can’t tell who). We figured out what they were doing wrong, sent them a 50 word memo on $0.02 worth of paper that saved them over $10 million the next year. There’s lots of ways to opimize shipping. That’s a lame excuse for a shortage. “You guys” don’t have enough to fill the planes. THAT’S the real problem.

    So are you, Robert Scoble, Placing the blame for the shortage to your suppliers? In a public forum? You use the word “we”. Is this Microsofts official position as well? “It’s our suppliers fault we didn’t make enough Xbox 360′s to meet our pre-orders”? Is Microsoft blaming IBM, ATI, or NEC for the shortage?

    “You guys” are heading for the worst product launch in the history of game consoles. If the 360 problems keep up, you’ll make Sonys bad launch of the PS2 look like a small fluke. All that’s left is for a 360 to overheat and burn someones house down on Christmas eve.

  33. “ever study the world’s airline cargo capacity? We have”

    Well, not the worlds. But a company I worked for did study the cargo capacity of a major airline (NDA, can’t tell who). We figured out what they were doing wrong, sent them a 50 word memo on $0.02 worth of paper that saved them over $10 million the next year. There’s lots of ways to opimize shipping. That’s a lame excuse for a shortage. “You guys” don’t have enough to fill the planes. THAT’S the real problem.

    So are you, Robert Scoble, Placing the blame for the shortage to your suppliers? In a public forum? You use the word “we”. Is this Microsofts official position as well? “It’s our suppliers fault we didn’t make enough Xbox 360′s to meet our pre-orders”? Is Microsoft blaming IBM, ATI, or NEC for the shortage?

    “You guys” are heading for the worst product launch in the history of game consoles. If the 360 problems keep up, you’ll make Sonys bad launch of the PS2 look like a small fluke. All that’s left is for a 360 to overheat and burn someones house down on Christmas eve.

  34. I think it’s important to note that shortages are engineered for console launches. For instance, Sony promised 1,000,000 PSPs to Japan for launch. They announced in the week leading up to launch that only half that would ship. Less than 500,000 ended up selling at launch, but what did the worldwide headlines read? “PSP sells out in Japan” And I’m sure many remember the PlayStation 2 fiasco.

    Basically, sometimes it comes down to does it look like a duck? Does it quack like a duck? Then it is a duck.

  35. I think it’s important to note that shortages are engineered for console launches. For instance, Sony promised 1,000,000 PSPs to Japan for launch. They announced in the week leading up to launch that only half that would ship. Less than 500,000 ended up selling at launch, but what did the worldwide headlines read? “PSP sells out in Japan” And I’m sure many remember the PlayStation 2 fiasco.

    Basically, sometimes it comes down to does it look like a duck? Does it quack like a duck? Then it is a duck.

  36. I think it’s important to note that shortages are engineered for console launches. For instance, Sony promised 1,000,000 PSPs to Japan for launch. They announced in the week leading up to launch that only half that would ship. Less than 500,000 ended up selling at launch, but what did the worldwide headlines read? “PSP sells out in Japan” And I’m sure many remember the PlayStation 2 fiasco.

    Basically, sometimes it comes down to does it look like a duck? Does it quack like a duck? Then it is a duck.

  37. Scott: I think you misunderstand. The amount of hype generated from shortages can be phenomenal. The PS2′s launch helped ensure it as a major player, the most major player for the past five years and even with the Xbox 360 just coming out, the PS2′s lineup this holiday season easily trumps it. What sounds better? “2 million Xbox 360 units shipped, 50% sold” or “1 million Xbox 360 units sold out”

  38. Scott: I think you misunderstand. The amount of hype generated from shortages can be phenomenal. The PS2′s launch helped ensure it as a major player, the most major player for the past five years and even with the Xbox 360 just coming out, the PS2′s lineup this holiday season easily trumps it. What sounds better? “2 million Xbox 360 units shipped, 50% sold” or “1 million Xbox 360 units sold out”

  39. Scott: I think you misunderstand. The amount of hype generated from shortages can be phenomenal. The PS2′s launch helped ensure it as a major player, the most major player for the past five years and even with the Xbox 360 just coming out, the PS2′s lineup this holiday season easily trumps it. What sounds better? “2 million Xbox 360 units shipped, 50% sold” or “1 million Xbox 360 units sold out”

  40. Why didn’t Microsoft just delay the launch for long enough to gather a huge stockpile of Xbox 360s, rather than trying to keep up with the demand for the product. Tell the idiots in charge of this to go back to stats and marketing classes, because they suck.

  41. Why didn’t Microsoft just delay the launch for long enough to gather a huge stockpile of Xbox 360s, rather than trying to keep up with the demand for the product. Tell the idiots in charge of this to go back to stats and marketing classes, because they suck.

  42. Why didn’t Microsoft just delay the launch for long enough to gather a huge stockpile of Xbox 360s, rather than trying to keep up with the demand for the product. Tell the idiots in charge of this to go back to stats and marketing classes, because they suck.

  43. Scott, my friend, relax already. Wow. Listen, 700,000 people bought their 360 yesterday. More will be in stores by Friday…and more the week after that.

    If you think it was easy for MS and their suppliers to produce and ship 700K of these for launch, you are sadly mistaken. They could have sold 1.5 million on launch day if they were available. We are dealing with CUTTING EDGE technology. This is a custom CPU, GPU, chipset, controler, etc.

    You also need to factor in the global nature of this launch. In a matter of days the 360 will role out in Europe, and then Japan after that. I think the Europeans are happy that MS did not screw them by making the diehard gamers wait until 2006 to get their systems. This global launch has never been done, but it is very pro gamer.

    Of course we all wish there were more 360′s available. Heck, I wish I didn’t have to camp out all night in front of a Costco to get one.

    High demand + cutting edge technology + global launch to satisfy gamers = shortages.

    MS is not trying to screw anyone. What they ARE trying to do is dominate the next-gen gaming war. You can rest assured that they are cranking these puppys out as quick as they can.

  44. Scott, my friend, relax already. Wow. Listen, 700,000 people bought their 360 yesterday. More will be in stores by Friday…and more the week after that.

    If you think it was easy for MS and their suppliers to produce and ship 700K of these for launch, you are sadly mistaken. They could have sold 1.5 million on launch day if they were available. We are dealing with CUTTING EDGE technology. This is a custom CPU, GPU, chipset, controler, etc.

    You also need to factor in the global nature of this launch. In a matter of days the 360 will role out in Europe, and then Japan after that. I think the Europeans are happy that MS did not screw them by making the diehard gamers wait until 2006 to get their systems. This global launch has never been done, but it is very pro gamer.

    Of course we all wish there were more 360′s available. Heck, I wish I didn’t have to camp out all night in front of a Costco to get one.

    High demand + cutting edge technology + global launch to satisfy gamers = shortages.

    MS is not trying to screw anyone. What they ARE trying to do is dominate the next-gen gaming war. You can rest assured that they are cranking these puppys out as quick as they can.

  45. Scott, my friend, relax already. Wow. Listen, 700,000 people bought their 360 yesterday. More will be in stores by Friday…and more the week after that.

    If you think it was easy for MS and their suppliers to produce and ship 700K of these for launch, you are sadly mistaken. They could have sold 1.5 million on launch day if they were available. We are dealing with CUTTING EDGE technology. This is a custom CPU, GPU, chipset, controler, etc.

    You also need to factor in the global nature of this launch. In a matter of days the 360 will role out in Europe, and then Japan after that. I think the Europeans are happy that MS did not screw them by making the diehard gamers wait until 2006 to get their systems. This global launch has never been done, but it is very pro gamer.

    Of course we all wish there were more 360′s available. Heck, I wish I didn’t have to camp out all night in front of a Costco to get one.

    High demand + cutting edge technology + global launch to satisfy gamers = shortages.

    MS is not trying to screw anyone. What they ARE trying to do is dominate the next-gen gaming war. You can rest assured that they are cranking these puppys out as quick as they can.

  46. Scoble, you’re wrong.

    http://spaces.msn.com/members/shaded/Blog/cns!1pcUVdsqGjzbPov5sh3Flrdw!1038.entry

    Its not the waiting that bothers us. Its not the supply that bothers us. It is the hyped marketing engine that continues droning on when no 360s are available.

    If Microsoft is such a well connected on demand company, why can’t they pull the plug or turn down the volume on this excessive 360 promotion plan?

    Because they don’t want to.

    They want everyone to panic and think “well it is sold out, then I should get one too before the Christmas rush…”

    Well, not me. If they keep this up, I wont be the only one.

  47. Scoble, you’re wrong.

    http://spaces.msn.com/members/shaded/Blog/cns!1pcUVdsqGjzbPov5sh3Flrdw!1038.entry

    Its not the waiting that bothers us. Its not the supply that bothers us. It is the hyped marketing engine that continues droning on when no 360s are available.

    If Microsoft is such a well connected on demand company, why can’t they pull the plug or turn down the volume on this excessive 360 promotion plan?

    Because they don’t want to.

    They want everyone to panic and think “well it is sold out, then I should get one too before the Christmas rush…”

    Well, not me. If they keep this up, I wont be the only one.

  48. Scoble, you’re wrong.

    http://spaces.msn.com/members/shaded/Blog/cns!1pcUVdsqGjzbPov5sh3Flrdw!1038.entry

    Its not the waiting that bothers us. Its not the supply that bothers us. It is the hyped marketing engine that continues droning on when no 360s are available.

    If Microsoft is such a well connected on demand company, why can’t they pull the plug or turn down the volume on this excessive 360 promotion plan?

    Because they don’t want to.

    They want everyone to panic and think “well it is sold out, then I should get one too before the Christmas rush…”

    Well, not me. If they keep this up, I wont be the only one.

  49. I agree Richard. But which makes for a better headline?
    “1 million Xbox 360 units sold out”
    or
    “Xbox 360 crashes more than Burnout:Revenge”

    PJ: Don’t worry about me. I don’t want a 360 right now. Maybe at some point in the future. I’m a Nintendo fanboy waiting for the Revolution (will it be televised?). :) I own an Xbox:Classic and enjoy it well enough. Don’t get to play it nearly enough. I haven’t bought into the “next-gen console” hype yet. The Revolution has me with the backwards compatibility.

    I’m pointing out that between the shortages and the very vocal reports of crashing, that this is not a good launch for Microsoft. Probably not the launch they intended. A lot of the launch games are getting a resounding “meh” from the press. Maybe Halo3 will save their bacon next year? PDZ was heavily hyped at E3, and then pretty much forgotten about come launch time.

    IMO, MS rushed the launch. Both from a shipping POV and, it appears, from a stability POV.

  50. I agree Richard. But which makes for a better headline?
    “1 million Xbox 360 units sold out”
    or
    “Xbox 360 crashes more than Burnout:Revenge”

    PJ: Don’t worry about me. I don’t want a 360 right now. Maybe at some point in the future. I’m a Nintendo fanboy waiting for the Revolution (will it be televised?). :) I own an Xbox:Classic and enjoy it well enough. Don’t get to play it nearly enough. I haven’t bought into the “next-gen console” hype yet. The Revolution has me with the backwards compatibility.

    I’m pointing out that between the shortages and the very vocal reports of crashing, that this is not a good launch for Microsoft. Probably not the launch they intended. A lot of the launch games are getting a resounding “meh” from the press. Maybe Halo3 will save their bacon next year? PDZ was heavily hyped at E3, and then pretty much forgotten about come launch time.

    IMO, MS rushed the launch. Both from a shipping POV and, it appears, from a stability POV.

  51. I agree Richard. But which makes for a better headline?
    “1 million Xbox 360 units sold out”
    or
    “Xbox 360 crashes more than Burnout:Revenge”

    PJ: Don’t worry about me. I don’t want a 360 right now. Maybe at some point in the future. I’m a Nintendo fanboy waiting for the Revolution (will it be televised?). :) I own an Xbox:Classic and enjoy it well enough. Don’t get to play it nearly enough. I haven’t bought into the “next-gen console” hype yet. The Revolution has me with the backwards compatibility.

    I’m pointing out that between the shortages and the very vocal reports of crashing, that this is not a good launch for Microsoft. Probably not the launch they intended. A lot of the launch games are getting a resounding “meh” from the press. Maybe Halo3 will save their bacon next year? PDZ was heavily hyped at E3, and then pretty much forgotten about come launch time.

    IMO, MS rushed the launch. Both from a shipping POV and, it appears, from a stability POV.

  52. What “hyped marketing engine” would that be?

    I’ve seen very little in the way of advertising or hype out of Microsoft for the X360 launch, and I figured it was because the initial shipments were sold out back in May or June at most stores.

    I was number 106 on Gamestop’s list, and they were expecting to get 25 or so.

    So what did I do? I got one at Best Buy, who didn’t take pre-orders.

    I’ve had no issues with the hardware or software and have been astonished at how well they nailed the user expererience on this console. Those who say “It looks like something Apple made” actually have a point. The simplicity and elegance of the UI (both software and hardware) is something never before seen on a game console.

  53. What “hyped marketing engine” would that be?

    I’ve seen very little in the way of advertising or hype out of Microsoft for the X360 launch, and I figured it was because the initial shipments were sold out back in May or June at most stores.

    I was number 106 on Gamestop’s list, and they were expecting to get 25 or so.

    So what did I do? I got one at Best Buy, who didn’t take pre-orders.

    I’ve had no issues with the hardware or software and have been astonished at how well they nailed the user expererience on this console. Those who say “It looks like something Apple made” actually have a point. The simplicity and elegance of the UI (both software and hardware) is something never before seen on a game console.

  54. What “hyped marketing engine” would that be?

    I’ve seen very little in the way of advertising or hype out of Microsoft for the X360 launch, and I figured it was because the initial shipments were sold out back in May or June at most stores.

    I was number 106 on Gamestop’s list, and they were expecting to get 25 or so.

    So what did I do? I got one at Best Buy, who didn’t take pre-orders.

    I’ve had no issues with the hardware or software and have been astonished at how well they nailed the user expererience on this console. Those who say “It looks like something Apple made” actually have a point. The simplicity and elegance of the UI (both software and hardware) is something never before seen on a game console.

  55. >Why didn’t they stop taking orders?

    We didn’t take the orders. The retailers did. And, in the cases of local retailers, they took orders back six months ago long before they knew how many they were getting.

    Retailers do this crap all the time.

    I remember when Minolta released its Maxxum cameras. I sold out the first batch instantly and had a long waiting list.

    When something is hot there simply is no way to make enough. Sorry.

  56. >Why didn’t they stop taking orders?

    We didn’t take the orders. The retailers did. And, in the cases of local retailers, they took orders back six months ago long before they knew how many they were getting.

    Retailers do this crap all the time.

    I remember when Minolta released its Maxxum cameras. I sold out the first batch instantly and had a long waiting list.

    When something is hot there simply is no way to make enough. Sorry.

  57. >Why didn’t they stop taking orders?

    We didn’t take the orders. The retailers did. And, in the cases of local retailers, they took orders back six months ago long before they knew how many they were getting.

    Retailers do this crap all the time.

    I remember when Minolta released its Maxxum cameras. I sold out the first batch instantly and had a long waiting list.

    When something is hot there simply is no way to make enough. Sorry.

  58. Scott – PDZ has been getting great reviews and I’ve certainly been enjoying it. I think there was some “Counter-hype” which helped lower expectations (under promise, over deliver).

    COD2 has been almost unianimously decided to be “best on X360.”

    PGR3 got a 100% from 1up, and rave reviews elsewhere.

    Does the line-up have one single title that stands out? Does it have a Halo or a Mario 64? Nope.

    Instead there’s a very solid line-up with something for everyone.

    I also think that stores like GameStop and Amazon are giving conservative dates because that’s what Microsoft gave them. I’m betting the new shipments arrive faster than expected (under promise, over deliver).

  59. Scott – PDZ has been getting great reviews and I’ve certainly been enjoying it. I think there was some “Counter-hype” which helped lower expectations (under promise, over deliver).

    COD2 has been almost unianimously decided to be “best on X360.”

    PGR3 got a 100% from 1up, and rave reviews elsewhere.

    Does the line-up have one single title that stands out? Does it have a Halo or a Mario 64? Nope.

    Instead there’s a very solid line-up with something for everyone.

    I also think that stores like GameStop and Amazon are giving conservative dates because that’s what Microsoft gave them. I’m betting the new shipments arrive faster than expected (under promise, over deliver).

  60. Scott – PDZ has been getting great reviews and I’ve certainly been enjoying it. I think there was some “Counter-hype” which helped lower expectations (under promise, over deliver).

    COD2 has been almost unianimously decided to be “best on X360.”

    PGR3 got a 100% from 1up, and rave reviews elsewhere.

    Does the line-up have one single title that stands out? Does it have a Halo or a Mario 64? Nope.

    Instead there’s a very solid line-up with something for everyone.

    I also think that stores like GameStop and Amazon are giving conservative dates because that’s what Microsoft gave them. I’m betting the new shipments arrive faster than expected (under promise, over deliver).

  61. The thing that can’t be repeated enough – the top priority for Microsoft TODAY is to make the 360 the #1 holiday gift.

    Remember all, holiday $$$ are spent more THIS week than any other week. You ask why MS didn’t “delay” the launch? That’s your reason.

    Maybe MS wouldn’t be in this position if they could have atually excited the public over their other product launches since 2002… things like Longhorn or Yukon or… damn, that’s right they didn’t launcch them! Maybe if they could have captured major revenue by offering compelling reasons to purchase Office 2003 or upgrade MSDN purchases. Maybe if their Live launch actually had something that worked they wouldn’t be forced to hype the 360 like they are.

    But the truth is while Google and Apple are celebrating yet another year where their stock prices have doubled, Microsoft is suffering through their 3rd (4th?) straight year of a very very flat stock price.

    Why else would MS release the 360 amid numerous reports of crashes?

  62. The thing that can’t be repeated enough – the top priority for Microsoft TODAY is to make the 360 the #1 holiday gift.

    Remember all, holiday $$$ are spent more THIS week than any other week. You ask why MS didn’t “delay” the launch? That’s your reason.

    Maybe MS wouldn’t be in this position if they could have atually excited the public over their other product launches since 2002… things like Longhorn or Yukon or… damn, that’s right they didn’t launcch them! Maybe if they could have captured major revenue by offering compelling reasons to purchase Office 2003 or upgrade MSDN purchases. Maybe if their Live launch actually had something that worked they wouldn’t be forced to hype the 360 like they are.

    But the truth is while Google and Apple are celebrating yet another year where their stock prices have doubled, Microsoft is suffering through their 3rd (4th?) straight year of a very very flat stock price.

    Why else would MS release the 360 amid numerous reports of crashes?

  63. The thing that can’t be repeated enough – the top priority for Microsoft TODAY is to make the 360 the #1 holiday gift.

    Remember all, holiday $$$ are spent more THIS week than any other week. You ask why MS didn’t “delay” the launch? That’s your reason.

    Maybe MS wouldn’t be in this position if they could have atually excited the public over their other product launches since 2002… things like Longhorn or Yukon or… damn, that’s right they didn’t launcch them! Maybe if they could have captured major revenue by offering compelling reasons to purchase Office 2003 or upgrade MSDN purchases. Maybe if their Live launch actually had something that worked they wouldn’t be forced to hype the 360 like they are.

    But the truth is while Google and Apple are celebrating yet another year where their stock prices have doubled, Microsoft is suffering through their 3rd (4th?) straight year of a very very flat stock price.

    Why else would MS release the 360 amid numerous reports of crashes?

  64. Ads on MSN.com home page (not there now, but were there last night), ads on televion, ads on Microsoft.com to name a few.

    If they know there is too much demand why keep the advertisements up?

  65. Ads on MSN.com home page (not there now, but were there last night), ads on televion, ads on Microsoft.com to name a few.

    If they know there is too much demand why keep the advertisements up?

  66. Ads on MSN.com home page (not there now, but were there last night), ads on televion, ads on Microsoft.com to name a few.

    If they know there is too much demand why keep the advertisements up?

  67. Are the PR folks happy for the “we sold out” buzz? Absolutely. Could they have offered 1.5 million 360′s yesterday and still sold out? Absolutely. If they could have doubled their available units, they still would have sold out. Don’t you think that if they could have doubled sales on day 1, that they would have?

    Lay off the marketing people, they are just doing their job.

    I’ll say it again:
    High demand (and hype) + cutting edge tech + global launch to satisfy gamers = shortages.

    Who cares if it is good for MS PR, if they could have made more, they would have and they still would have sold out.

  68. Are the PR folks happy for the “we sold out” buzz? Absolutely. Could they have offered 1.5 million 360′s yesterday and still sold out? Absolutely. If they could have doubled their available units, they still would have sold out. Don’t you think that if they could have doubled sales on day 1, that they would have?

    Lay off the marketing people, they are just doing their job.

    I’ll say it again:
    High demand (and hype) + cutting edge tech + global launch to satisfy gamers = shortages.

    Who cares if it is good for MS PR, if they could have made more, they would have and they still would have sold out.

  69. Are the PR folks happy for the “we sold out” buzz? Absolutely. Could they have offered 1.5 million 360′s yesterday and still sold out? Absolutely. If they could have doubled their available units, they still would have sold out. Don’t you think that if they could have doubled sales on day 1, that they would have?

    Lay off the marketing people, they are just doing their job.

    I’ll say it again:
    High demand (and hype) + cutting edge tech + global launch to satisfy gamers = shortages.

    Who cares if it is good for MS PR, if they could have made more, they would have and they still would have sold out.

  70. I’m not faulting anyone for doing their job.

    I’m giving marketing an opportunity to demonstrate humility and empathy on a scale Microsoft is not accustomed to.

    “We apologize for the supply problems. We over advertised. We’re pulling our advertisements until we have product available to sell you. Thank you for your interest.”

    People would appreciate that.

    What they don’t appreciate is on one hand being told “Sorry we don’t have any.” and on the other hand being told “Get one. Now.”

    In the meantime I don’t have sympathy for anyone handing out ignorant or insincere apologies because the contrasting messages are being sent whether Microsoft chooses to acknowledge them or not.

  71. I’m not faulting anyone for doing their job.

    I’m giving marketing an opportunity to demonstrate humility and empathy on a scale Microsoft is not accustomed to.

    “We apologize for the supply problems. We over advertised. We’re pulling our advertisements until we have product available to sell you. Thank you for your interest.”

    People would appreciate that.

    What they don’t appreciate is on one hand being told “Sorry we don’t have any.” and on the other hand being told “Get one. Now.”

    In the meantime I don’t have sympathy for anyone handing out ignorant or insincere apologies because the contrasting messages are being sent whether Microsoft chooses to acknowledge them or not.

  72. I’m not faulting anyone for doing their job.

    I’m giving marketing an opportunity to demonstrate humility and empathy on a scale Microsoft is not accustomed to.

    “We apologize for the supply problems. We over advertised. We’re pulling our advertisements until we have product available to sell you. Thank you for your interest.”

    People would appreciate that.

    What they don’t appreciate is on one hand being told “Sorry we don’t have any.” and on the other hand being told “Get one. Now.”

    In the meantime I don’t have sympathy for anyone handing out ignorant or insincere apologies because the contrasting messages are being sent whether Microsoft chooses to acknowledge them or not.

  73. Now would be a good time for a Windows Live widget telling folks where they can buy an Xbox 360 :)

    Scoble – it is kind of sad in this day and age with so much technology that there isn’t a centralized database of what machines are getting shipped where so folks could get this information and at least follow-up with the retailers directly. This would help the retailers too because it would drive business their way and it would really demonstrate being OPEN with information.

    Imagine that?

    I’m sure some folks would be willing to travel to get one … heck $1,000 buys a plane ticket pretty much anywhere in the US, and that’s what many people are paying on eBay.

    Just thinking aloud here.

  74. Now would be a good time for a Windows Live widget telling folks where they can buy an Xbox 360 :)

    Scoble – it is kind of sad in this day and age with so much technology that there isn’t a centralized database of what machines are getting shipped where so folks could get this information and at least follow-up with the retailers directly. This would help the retailers too because it would drive business their way and it would really demonstrate being OPEN with information.

    Imagine that?

    I’m sure some folks would be willing to travel to get one … heck $1,000 buys a plane ticket pretty much anywhere in the US, and that’s what many people are paying on eBay.

    Just thinking aloud here.

  75. Now would be a good time for a Windows Live widget telling folks where they can buy an Xbox 360 :)

    Scoble – it is kind of sad in this day and age with so much technology that there isn’t a centralized database of what machines are getting shipped where so folks could get this information and at least follow-up with the retailers directly. This would help the retailers too because it would drive business their way and it would really demonstrate being OPEN with information.

    Imagine that?

    I’m sure some folks would be willing to travel to get one … heck $1,000 buys a plane ticket pretty much anywhere in the US, and that’s what many people are paying on eBay.

    Just thinking aloud here.

  76. TDavid: they are sold out worldwide. I’ll be in Dublin for the launch and there are already 100 people planning to be there.

    Shaded: I’ve already sent this post to the marketing department. They are working on these issues as hard as they can. They are sorry that they can’t fill all the demand for these things. The post that says we could have sold double this number is absolutely correct.

  77. TDavid: they are sold out worldwide. I’ll be in Dublin for the launch and there are already 100 people planning to be there.

    Shaded: I’ve already sent this post to the marketing department. They are working on these issues as hard as they can. They are sorry that they can’t fill all the demand for these things. The post that says we could have sold double this number is absolutely correct.

  78. TDavid: they are sold out worldwide. I’ll be in Dublin for the launch and there are already 100 people planning to be there.

    Shaded: I’ve already sent this post to the marketing department. They are working on these issues as hard as they can. They are sorry that they can’t fill all the demand for these things. The post that says we could have sold double this number is absolutely correct.

  79. Scoble – I realize they are sold out now. I blogged about that yesterday. What I’m saying is presumably more are being shipped and an OPEN database with that information about how many are being shipped where (think about Virtual Earth mapping tiein, mon) would be slick.

    A missed opportunity to promote other M$ products in my opinion and also to prove that the company is into being more OPEN with information.

  80. Scoble – I realize they are sold out now. I blogged about that yesterday. What I’m saying is presumably more are being shipped and an OPEN database with that information about how many are being shipped where (think about Virtual Earth mapping tiein, mon) would be slick.

    A missed opportunity to promote other M$ products in my opinion and also to prove that the company is into being more OPEN with information.

  81. Scoble – I realize they are sold out now. I blogged about that yesterday. What I’m saying is presumably more are being shipped and an OPEN database with that information about how many are being shipped where (think about Virtual Earth mapping tiein, mon) would be slick.

    A missed opportunity to promote other M$ products in my opinion and also to prove that the company is into being more OPEN with information.

  82. Wow you’d think the XBox were Foodstamps…
    Does anyone with a level head really beleive a company would purposely decline sales of their product as some sort of ‘master plan’?

    If you guys want to scream about a stupid rollout, go find a Google blogger and talk to them about Analytics.
    (oh that’s right- Googlers don’t blog!)

  83. Wow you’d think the XBox were Foodstamps…
    Does anyone with a level head really beleive a company would purposely decline sales of their product as some sort of ‘master plan’?

    If you guys want to scream about a stupid rollout, go find a Google blogger and talk to them about Analytics.
    (oh that’s right- Googlers don’t blog!)

  84. Wow you’d think the XBox were Foodstamps…
    Does anyone with a level head really beleive a company would purposely decline sales of their product as some sort of ‘master plan’?

    If you guys want to scream about a stupid rollout, go find a Google blogger and talk to them about Analytics.
    (oh that’s right- Googlers don’t blog!)

  85. Heck, the local WalMart in Puyallup is the busiest in the whole state and they received fewer Xbox 360 than Best Buy down the street … so the distribution scheme makes no sense anyway.

    This is a broken system that doesn’t just happen with Microsoft, but with others (PS2). The only way for Microsoft not to take the hit in the PR and have all these crazy Oliver Stone conspiracy theorists running wild is to open up the information.

    I’m sure you are correct though, political reasons will keep that down.

    Sad, really.

  86. Heck, the local WalMart in Puyallup is the busiest in the whole state and they received fewer Xbox 360 than Best Buy down the street … so the distribution scheme makes no sense anyway.

    This is a broken system that doesn’t just happen with Microsoft, but with others (PS2). The only way for Microsoft not to take the hit in the PR and have all these crazy Oliver Stone conspiracy theorists running wild is to open up the information.

    I’m sure you are correct though, political reasons will keep that down.

    Sad, really.

  87. Heck, the local WalMart in Puyallup is the busiest in the whole state and they received fewer Xbox 360 than Best Buy down the street … so the distribution scheme makes no sense anyway.

    This is a broken system that doesn’t just happen with Microsoft, but with others (PS2). The only way for Microsoft not to take the hit in the PR and have all these crazy Oliver Stone conspiracy theorists running wild is to open up the information.

    I’m sure you are correct though, political reasons will keep that down.

    Sad, really.

  88. I appreciate the opportunity to be heard Scoble.

    There is no doubt in my mind that Microsoft could have sold a bunch more. I also agree it would be stupid to warehouse them until they had one for everyone, and THEN go about selling them.

    I don’t think Microsoft is doing this for bad planning. I admire their ambition to do worldwide ship simultaneously.

    I don’t hate Microsoft marketing for overachieving. They clearly have done a spectacular job, but someone needs to say “You’ve done well. Take a break. Sorry if we aren’t using your contributions to ad campaigns as planned but we feel for the most part they will be still useful in a few months, but we don’t want to send conflicting messages to our customers.”

    Sure someone will always complain about not being able to get their hands on an Xbox.

    My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

  89. I appreciate the opportunity to be heard Scoble.

    There is no doubt in my mind that Microsoft could have sold a bunch more. I also agree it would be stupid to warehouse them until they had one for everyone, and THEN go about selling them.

    I don’t think Microsoft is doing this for bad planning. I admire their ambition to do worldwide ship simultaneously.

    I don’t hate Microsoft marketing for overachieving. They clearly have done a spectacular job, but someone needs to say “You’ve done well. Take a break. Sorry if we aren’t using your contributions to ad campaigns as planned but we feel for the most part they will be still useful in a few months, but we don’t want to send conflicting messages to our customers.”

    Sure someone will always complain about not being able to get their hands on an Xbox.

    My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

  90. I appreciate the opportunity to be heard Scoble.

    There is no doubt in my mind that Microsoft could have sold a bunch more. I also agree it would be stupid to warehouse them until they had one for everyone, and THEN go about selling them.

    I don’t think Microsoft is doing this for bad planning. I admire their ambition to do worldwide ship simultaneously.

    I don’t hate Microsoft marketing for overachieving. They clearly have done a spectacular job, but someone needs to say “You’ve done well. Take a break. Sorry if we aren’t using your contributions to ad campaigns as planned but we feel for the most part they will be still useful in a few months, but we don’t want to send conflicting messages to our customers.”

    Sure someone will always complain about not being able to get their hands on an Xbox.

    My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

  91. TDavid: actually that makes a lot of sense. BestBuy sells a range of our products and has service and salespeople (folks that’ll talk people into product). Walmart is just known for putting boxes out there and selling on lowest price.

  92. TDavid: actually that makes a lot of sense. BestBuy sells a range of our products and has service and salespeople (folks that’ll talk people into product). Walmart is just known for putting boxes out there and selling on lowest price.

  93. TDavid: actually that makes a lot of sense. BestBuy sells a range of our products and has service and salespeople (folks that’ll talk people into product). Walmart is just known for putting boxes out there and selling on lowest price.

  94. Shaded: >My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

    You’ll find that, for the most part, it isn’t Microsoft employees telling you that. Yes, the hype machine spun up very well. But getting it to spin down isn’t something you can do in a few hours. Most of the pressure on the hype comes from everyday people who’ve gotten one and like it. Like my college friend, Nick Parades, who is raving about this. How do you tell people like that to “keep your excitement down?”

  95. Shaded: >My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

    You’ll find that, for the most part, it isn’t Microsoft employees telling you that. Yes, the hype machine spun up very well. But getting it to spin down isn’t something you can do in a few hours. Most of the pressure on the hype comes from everyday people who’ve gotten one and like it. Like my college friend, Nick Parades, who is raving about this. How do you tell people like that to “keep your excitement down?”

  96. Shaded: >My problem has always been being told to “get one now” when they don’t even sit on the shelf for more than a few hours.

    You’ll find that, for the most part, it isn’t Microsoft employees telling you that. Yes, the hype machine spun up very well. But getting it to spin down isn’t something you can do in a few hours. Most of the pressure on the hype comes from everyday people who’ve gotten one and like it. Like my college friend, Nick Parades, who is raving about this. How do you tell people like that to “keep your excitement down?”

  97. Scoble – I hear you on the education theme but the bottom line is the bottom line. Who moves more product? If the answer is Walmart, then they should get a proportionate number of Xbox. If it’s Best Buy, well, then that does make sense.

    Again, it’s all about opening up the data, which of course logistically would be a challenge, yes, but if people upstairs aren’t thinking more creatively about these things than their competitors just might.

    And then who loses?

    I’m not trying to be a PITA here, just trying to think about the problem creatively and offer some possible future solutions.

    Certainly some type of situation that weighed in all factors and was open to public review would reduce the public outcry factor and though it might not make everybody happy, but it would be better than customers running from store to store, burning up overpriced gas.

    Creative thinking.

  98. Scoble – I hear you on the education theme but the bottom line is the bottom line. Who moves more product? If the answer is Walmart, then they should get a proportionate number of Xbox. If it’s Best Buy, well, then that does make sense.

    Again, it’s all about opening up the data, which of course logistically would be a challenge, yes, but if people upstairs aren’t thinking more creatively about these things than their competitors just might.

    And then who loses?

    I’m not trying to be a PITA here, just trying to think about the problem creatively and offer some possible future solutions.

    Certainly some type of situation that weighed in all factors and was open to public review would reduce the public outcry factor and though it might not make everybody happy, but it would be better than customers running from store to store, burning up overpriced gas.

    Creative thinking.

  99. Scoble – I hear you on the education theme but the bottom line is the bottom line. Who moves more product? If the answer is Walmart, then they should get a proportionate number of Xbox. If it’s Best Buy, well, then that does make sense.

    Again, it’s all about opening up the data, which of course logistically would be a challenge, yes, but if people upstairs aren’t thinking more creatively about these things than their competitors just might.

    And then who loses?

    I’m not trying to be a PITA here, just trying to think about the problem creatively and offer some possible future solutions.

    Certainly some type of situation that weighed in all factors and was open to public review would reduce the public outcry factor and though it might not make everybody happy, but it would be better than customers running from store to store, burning up overpriced gas.

    Creative thinking.

  100. Robert there are ads on microsoft.com right now, I saw them this morning on my way to the Knowledge Base. I quoted a direct email I received from Microsoft a full 24 hours after they were sold out in my blog.

    I’d be shocked if Microsoft employees weren’t directly working on those.

  101. Robert there are ads on microsoft.com right now, I saw them this morning on my way to the Knowledge Base. I quoted a direct email I received from Microsoft a full 24 hours after they were sold out in my blog.

    I’d be shocked if Microsoft employees weren’t directly working on those.

  102. Robert there are ads on microsoft.com right now, I saw them this morning on my way to the Knowledge Base. I quoted a direct email I received from Microsoft a full 24 hours after they were sold out in my blog.

    I’d be shocked if Microsoft employees weren’t directly working on those.

  103. How could launch day system shortages be better organized and managed?

    Put me in the camp that thinks Microsoft has missed a great opportunity. No, not because they didn’t have enough Xbox 360s to go around. It’s already being reported that if they had had twice the number of systems they still would have sol…

  104. Argh, too many comments too fast :P

    scott: your response with the two headlines doesn’t make sense. I’m not sure what you’re getting at.

    PR: what is it you do at Microsoft again? The Xbox 360 could have “absolutely” sold double? That’s one thing to come from a Microsoft employee, but the simple fact is you are talking about something that didn’t happen and you have no evidence that it could have happened. Those kinds of statements are just unnecessary. “If Apple made 50 million iPod 5Gs, they would have sold those out too!”

    Plus, Microsoft’s goal for 2005 is 2-3 million sold worldwide. Now, the US alone supposedly received 400,000-700,000 units. Let’s assume, we ramp up that figure to the suggested 1.5M. That means that on launch day alone the US would take at least half of what the projected figure. And the US could probably account for the rest during the remainder of the year. That doesn’t really jive with Moore’s 2-3 million “worldwide.” And keep in mind that companies tend to over-project to build hype and please stockholders. If Microsoft were to sell 1.5M units the first day, why would so few (relatively) be sold by the end of the year?

    The reason is Microsoft knows exactly what it is doing shipping 700,000. That many for the first couple days jives pretty well with Peter Moore’s figures. His figures are based on demand, not on what Microsoft is hoping to ship if manufacturers can keep up. I’m honestly not trying to insult any Microsoft employees here not in the Xbox division, but IMO Microsoft is shipping exactly how many units they think they need to and will do so for the remainder of the year to ensure that hype is maintained through holiday season.

    But doubt me if you want. The media tries to paint shortages as a bad thing, but those thousands of stories in the media right now aren’t about faulty products or what not to buy; they’re about an item people are so intent on getting, they’re paying $2000 on eBay to buy it and waiting in lines all over the country to make sure they get one. You think Microsoft doesn’t want that hype? You think they’d do as well if the story told was that stores around the world had EXTRA units sitting on shelves because demand wasn’t high enough to sell them out? You think there won’t be more people trying to get the system because of all of this?

  105. Argh, too many comments too fast :P

    scott: your response with the two headlines doesn’t make sense. I’m not sure what you’re getting at.

    PR: what is it you do at Microsoft again? The Xbox 360 could have “absolutely” sold double? That’s one thing to come from a Microsoft employee, but the simple fact is you are talking about something that didn’t happen and you have no evidence that it could have happened. Those kinds of statements are just unnecessary. “If Apple made 50 million iPod 5Gs, they would have sold those out too!”

    Plus, Microsoft’s goal for 2005 is 2-3 million sold worldwide. Now, the US alone supposedly received 400,000-700,000 units. Let’s assume, we ramp up that figure to the suggested 1.5M. That means that on launch day alone the US would take at least half of what the projected figure. And the US could probably account for the rest during the remainder of the year. That doesn’t really jive with Moore’s 2-3 million “worldwide.” And keep in mind that companies tend to over-project to build hype and please stockholders. If Microsoft were to sell 1.5M units the first day, why would so few (relatively) be sold by the end of the year?

    The reason is Microsoft knows exactly what it is doing shipping 700,000. That many for the first couple days jives pretty well with Peter Moore’s figures. His figures are based on demand, not on what Microsoft is hoping to ship if manufacturers can keep up. I’m honestly not trying to insult any Microsoft employees here not in the Xbox division, but IMO Microsoft is shipping exactly how many units they think they need to and will do so for the remainder of the year to ensure that hype is maintained through holiday season.

    But doubt me if you want. The media tries to paint shortages as a bad thing, but those thousands of stories in the media right now aren’t about faulty products or what not to buy; they’re about an item people are so intent on getting, they’re paying $2000 on eBay to buy it and waiting in lines all over the country to make sure they get one. You think Microsoft doesn’t want that hype? You think they’d do as well if the story told was that stores around the world had EXTRA units sitting on shelves because demand wasn’t high enough to sell them out? You think there won’t be more people trying to get the system because of all of this?

  106. Argh, too many comments too fast :P

    scott: your response with the two headlines doesn’t make sense. I’m not sure what you’re getting at.

    PR: what is it you do at Microsoft again? The Xbox 360 could have “absolutely” sold double? That’s one thing to come from a Microsoft employee, but the simple fact is you are talking about something that didn’t happen and you have no evidence that it could have happened. Those kinds of statements are just unnecessary. “If Apple made 50 million iPod 5Gs, they would have sold those out too!”

    Plus, Microsoft’s goal for 2005 is 2-3 million sold worldwide. Now, the US alone supposedly received 400,000-700,000 units. Let’s assume, we ramp up that figure to the suggested 1.5M. That means that on launch day alone the US would take at least half of what the projected figure. And the US could probably account for the rest during the remainder of the year. That doesn’t really jive with Moore’s 2-3 million “worldwide.” And keep in mind that companies tend to over-project to build hype and please stockholders. If Microsoft were to sell 1.5M units the first day, why would so few (relatively) be sold by the end of the year?

    The reason is Microsoft knows exactly what it is doing shipping 700,000. That many for the first couple days jives pretty well with Peter Moore’s figures. His figures are based on demand, not on what Microsoft is hoping to ship if manufacturers can keep up. I’m honestly not trying to insult any Microsoft employees here not in the Xbox division, but IMO Microsoft is shipping exactly how many units they think they need to and will do so for the remainder of the year to ensure that hype is maintained through holiday season.

    But doubt me if you want. The media tries to paint shortages as a bad thing, but those thousands of stories in the media right now aren’t about faulty products or what not to buy; they’re about an item people are so intent on getting, they’re paying $2000 on eBay to buy it and waiting in lines all over the country to make sure they get one. You think Microsoft doesn’t want that hype? You think they’d do as well if the story told was that stores around the world had EXTRA units sitting on shelves because demand wasn’t high enough to sell them out? You think there won’t be more people trying to get the system because of all of this?

  107. TDavid there is no way to fairly share the secrets of where the boxes are available beyond what they are doing now.

    If they posted about 500 boxes being available at WalMart more people would flock to the WalMart than without the list and the chances of getting a box would be the same.

    Best everyone can do, is just be patient.

    I guarentee with boxes going for $1300 on eBay, there arent any quiet forgotten shevles in out of the way stores that are left undiscovered.

  108. TDavid there is no way to fairly share the secrets of where the boxes are available beyond what they are doing now.

    If they posted about 500 boxes being available at WalMart more people would flock to the WalMart than without the list and the chances of getting a box would be the same.

    Best everyone can do, is just be patient.

    I guarentee with boxes going for $1300 on eBay, there arent any quiet forgotten shevles in out of the way stores that are left undiscovered.

  109. TDavid there is no way to fairly share the secrets of where the boxes are available beyond what they are doing now.

    If they posted about 500 boxes being available at WalMart more people would flock to the WalMart than without the list and the chances of getting a box would be the same.

    Best everyone can do, is just be patient.

    I guarentee with boxes going for $1300 on eBay, there arent any quiet forgotten shevles in out of the way stores that are left undiscovered.

  110. Shaded – you are missing my point. I’m talking about the future as well as the past. I just blogged my thinking in more detail.

    And that type of defeated thinking: “there is no way” is completely inaccurate. Where there is a will there is always a way, somehow. The technology is there, it’s politics and a fight to remain in the current model that makes these problems exist.

    Yes, there were only so many units to go around and this isn’t about crying over spilled milk, it’s about looking at the situation creatively and seeing how something might be done in the future. Capiche?

  111. Shaded – you are missing my point. I’m talking about the future as well as the past. I just blogged my thinking in more detail.

    And that type of defeated thinking: “there is no way” is completely inaccurate. Where there is a will there is always a way, somehow. The technology is there, it’s politics and a fight to remain in the current model that makes these problems exist.

    Yes, there were only so many units to go around and this isn’t about crying over spilled milk, it’s about looking at the situation creatively and seeing how something might be done in the future. Capiche?

  112. Shaded – you are missing my point. I’m talking about the future as well as the past. I just blogged my thinking in more detail.

    And that type of defeated thinking: “there is no way” is completely inaccurate. Where there is a will there is always a way, somehow. The technology is there, it’s politics and a fight to remain in the current model that makes these problems exist.

    Yes, there were only so many units to go around and this isn’t about crying over spilled milk, it’s about looking at the situation creatively and seeing how something might be done in the future. Capiche?

  113. Shaded: that space on microsoft.com is “bought” by teams month in advance and can’t just be turned off instantly. I noticed that other ads, like the “shooting” video ad that was up on MSN yesterday is now turned off, though.

    Turning this big ship is hard and takes time.

  114. Shaded: that space on microsoft.com is “bought” by teams month in advance and can’t just be turned off instantly. I noticed that other ads, like the “shooting” video ad that was up on MSN yesterday is now turned off, though.

    Turning this big ship is hard and takes time.

  115. Shaded: that space on microsoft.com is “bought” by teams month in advance and can’t just be turned off instantly. I noticed that other ads, like the “shooting” video ad that was up on MSN yesterday is now turned off, though.

    Turning this big ship is hard and takes time.

  116. Looks like you guys should be holding back the supply more, until you have a chance to fix the problems.
    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php

    Seems some of them have been “crashing like mad”. *sigh* Just like the original x-box launch, pictures of crashed boxes all over the web on day 2!

    I guess we have to wait until version 3.0 (like all MS software, it seems) for a half-way stable release.

    But hey, I can see it from your point of view: as long as suckers are born every second who are willing to line up for a sh!t sandwich, why not sell ‘em one? If your consumers can’t learn from your mistakes, why should you?

    -sam

  117. Looks like you guys should be holding back the supply more, until you have a chance to fix the problems.
    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php

    Seems some of them have been “crashing like mad”. *sigh* Just like the original x-box launch, pictures of crashed boxes all over the web on day 2!

    I guess we have to wait until version 3.0 (like all MS software, it seems) for a half-way stable release.

    But hey, I can see it from your point of view: as long as suckers are born every second who are willing to line up for a sh!t sandwich, why not sell ‘em one? If your consumers can’t learn from your mistakes, why should you?

    -sam

  118. Looks like you guys should be holding back the supply more, until you have a chance to fix the problems.
    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php

    Seems some of them have been “crashing like mad”. *sigh* Just like the original x-box launch, pictures of crashed boxes all over the web on day 2!

    I guess we have to wait until version 3.0 (like all MS software, it seems) for a half-way stable release.

    But hey, I can see it from your point of view: as long as suckers are born every second who are willing to line up for a sh!t sandwich, why not sell ‘em one? If your consumers can’t learn from your mistakes, why should you?

    -sam

  119. Sam, that’s unfair. Not every box is crashing. We’re working on those problems that come up too. Our PSS folks are working very hard to take care of all of those. Hardware and software is complex. Things go wrong. Heck, my son’s iPod has crashed twice (that I know about) and that’s a very simplistic device compared to a multi-processor Xbox.

  120. Sam, that’s unfair. Not every box is crashing. We’re working on those problems that come up too. Our PSS folks are working very hard to take care of all of those. Hardware and software is complex. Things go wrong. Heck, my son’s iPod has crashed twice (that I know about) and that’s a very simplistic device compared to a multi-processor Xbox.

  121. Sam, that’s unfair. Not every box is crashing. We’re working on those problems that come up too. Our PSS folks are working very hard to take care of all of those. Hardware and software is complex. Things go wrong. Heck, my son’s iPod has crashed twice (that I know about) and that’s a very simplistic device compared to a multi-processor Xbox.

  122. Does anyone really think Microsoft blew it by selling all the Xbox they had in seconds? They did it on purpose. They made an excellent machine that we all want. How many people will not buy it when they find it? This shortage is irrelevant, it only indicates a huge success for Microsoft. I, for one, congratulate them.

  123. Does anyone really think Microsoft blew it by selling all the Xbox they had in seconds? They did it on purpose. They made an excellent machine that we all want. How many people will not buy it when they find it? This shortage is irrelevant, it only indicates a huge success for Microsoft. I, for one, congratulate them.

  124. Does anyone really think Microsoft blew it by selling all the Xbox they had in seconds? They did it on purpose. They made an excellent machine that we all want. How many people will not buy it when they find it? This shortage is irrelevant, it only indicates a huge success for Microsoft. I, for one, congratulate them.

  125. It’s not a conspiracy, it’s just Microsoft.

    Peter Moore’s Worldwide Release Strategy is a failure, another Microsoft trainwreck. I saw this one coming too. Microsoft Guy #1: “Hey, let’s get the guy who ruined Sega to be our VP.” Microsoft Guy #2: “Hey, great idea.” Bill Gates: “We have money to burn, if we fail, we will try and try again.”

    Man what a buzzkill, hardcore gamers, are shurg, eh, can’t get them now, so why bother, and go back to playing regular Xbox. You got guys with pre-orders months and months ago forecasted into Feb and March. It’s got my local Xbox fanboys all a talking PS3 up, something they never did before. I mean it’s a good machine and all, but the hit won’t last, 30 million is way lucky by 2007.

    This same issue happens all the time, none more so tragic than this. Tons of demand, it slacks off, production is meet, forecasts way down, a glut.

    If it equals a Microsoft launch, it equals trainwreck. Clearly the buzz factor is pure PS3 now. Worst product launch in the history of game consoles is darned right, all glitz and Hollywood, coupled with a worldwide hit, all marketing glitz even tho will only grab 7 million, of which Sony will eat up in half a quarter. Sony will screw up PS3 launch tho, but nary like Microsoft. Screwing up that badly takes real talent.

  126. It’s not a conspiracy, it’s just Microsoft.

    Peter Moore’s Worldwide Release Strategy is a failure, another Microsoft trainwreck. I saw this one coming too. Microsoft Guy #1: “Hey, let’s get the guy who ruined Sega to be our VP.” Microsoft Guy #2: “Hey, great idea.” Bill Gates: “We have money to burn, if we fail, we will try and try again.”

    Man what a buzzkill, hardcore gamers, are shurg, eh, can’t get them now, so why bother, and go back to playing regular Xbox. You got guys with pre-orders months and months ago forecasted into Feb and March. It’s got my local Xbox fanboys all a talking PS3 up, something they never did before. I mean it’s a good machine and all, but the hit won’t last, 30 million is way lucky by 2007.

    This same issue happens all the time, none more so tragic than this. Tons of demand, it slacks off, production is meet, forecasts way down, a glut.

    If it equals a Microsoft launch, it equals trainwreck. Clearly the buzz factor is pure PS3 now. Worst product launch in the history of game consoles is darned right, all glitz and Hollywood, coupled with a worldwide hit, all marketing glitz even tho will only grab 7 million, of which Sony will eat up in half a quarter. Sony will screw up PS3 launch tho, but nary like Microsoft. Screwing up that badly takes real talent.

  127. It’s not a conspiracy, it’s just Microsoft.

    Peter Moore’s Worldwide Release Strategy is a failure, another Microsoft trainwreck. I saw this one coming too. Microsoft Guy #1: “Hey, let’s get the guy who ruined Sega to be our VP.” Microsoft Guy #2: “Hey, great idea.” Bill Gates: “We have money to burn, if we fail, we will try and try again.”

    Man what a buzzkill, hardcore gamers, are shurg, eh, can’t get them now, so why bother, and go back to playing regular Xbox. You got guys with pre-orders months and months ago forecasted into Feb and March. It’s got my local Xbox fanboys all a talking PS3 up, something they never did before. I mean it’s a good machine and all, but the hit won’t last, 30 million is way lucky by 2007.

    This same issue happens all the time, none more so tragic than this. Tons of demand, it slacks off, production is meet, forecasts way down, a glut.

    If it equals a Microsoft launch, it equals trainwreck. Clearly the buzz factor is pure PS3 now. Worst product launch in the history of game consoles is darned right, all glitz and Hollywood, coupled with a worldwide hit, all marketing glitz even tho will only grab 7 million, of which Sony will eat up in half a quarter. Sony will screw up PS3 launch tho, but nary like Microsoft. Screwing up that badly takes real talent.

  128. I can’t remember where I read it (maybe on a C9 video), but I distinctly remember someone saying that Best Buy was partnering with MS on the xbox 360 launch.

    Which explains why they have more than anyone….

  129. I can’t remember where I read it (maybe on a C9 video), but I distinctly remember someone saying that Best Buy was partnering with MS on the xbox 360 launch.

    Which explains why they have more than anyone….

  130. I can’t remember where I read it (maybe on a C9 video), but I distinctly remember someone saying that Best Buy was partnering with MS on the xbox 360 launch.

    Which explains why they have more than anyone….

  131. By the way, that employee was Jeremy Anderson. I just got the whole story. He donated his personal Xbox that he waited in line for. He doesn’t work on the Xbox team. And, to top it off, a bunch of other employees kicked in $625 in the kid’s name that’s being donated to http://www.childsplaycharity.org (which will be matched for $1250.

    The kid that was mugged will get a Premium System, an extra wireless controller, play and charge kit, Kameo game, PGR3 game, and a $200 GameStop Gift Card. All due to Jeremy Anderson and a few other employees who kicked in some stuff.

    The package is in the mail and the police chief will have it tomorrow (the name of the kid mugged can’t be released). The story on the mugging is here: http://www.in-forum.com/ap/index.cfm?page=view&id=D8E1HHV05

  132. By the way, that employee was Jeremy Anderson. I just got the whole story. He donated his personal Xbox that he waited in line for. He doesn’t work on the Xbox team. And, to top it off, a bunch of other employees kicked in $625 in the kid’s name that’s being donated to http://www.childsplaycharity.org (which will be matched for $1250.

    The kid that was mugged will get a Premium System, an extra wireless controller, play and charge kit, Kameo game, PGR3 game, and a $200 GameStop Gift Card. All due to Jeremy Anderson and a few other employees who kicked in some stuff.

    The package is in the mail and the police chief will have it tomorrow (the name of the kid mugged can’t be released). The story on the mugging is here: http://www.in-forum.com/ap/index.cfm?page=view&id=D8E1HHV05

  133. By the way, that employee was Jeremy Anderson. I just got the whole story. He donated his personal Xbox that he waited in line for. He doesn’t work on the Xbox team. And, to top it off, a bunch of other employees kicked in $625 in the kid’s name that’s being donated to http://www.childsplaycharity.org (which will be matched for $1250.

    The kid that was mugged will get a Premium System, an extra wireless controller, play and charge kit, Kameo game, PGR3 game, and a $200 GameStop Gift Card. All due to Jeremy Anderson and a few other employees who kicked in some stuff.

    The package is in the mail and the police chief will have it tomorrow (the name of the kid mugged can’t be released). The story on the mugging is here: http://www.in-forum.com/ap/index.cfm?page=view&id=D8E1HHV05

  134. Ok, so we weren’t the ONLY ones, I kept rubbing that DVD until it was vapor. Hahhaha. I thought it was the DVD itself. Hahhaha. Now a Green Screen of Death. I swear Microsoft is so much great entertainment, and I am not talking the games. ;)

    Xbox 360 Crashing Like Mad?

    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php
    http://www.flickr.com/photos/80491849@N00/

    A quick look on our forums (more, more and more) seems to indicate he’s not the only one. Several of our members seems to get crashing 360s. It doesn’t seem to be related to a specific game, as we get reports of the Xbox 360 crashing with several games. And it’s not all the same Error-number either (E79, E74, E64, real crashes, …). I quickly checked over at TeamXbox and they also have a large thread and poll about defective Xbox 360s.

  135. Ok, so we weren’t the ONLY ones, I kept rubbing that DVD until it was vapor. Hahhaha. I thought it was the DVD itself. Hahhaha. Now a Green Screen of Death. I swear Microsoft is so much great entertainment, and I am not talking the games. ;)

    Xbox 360 Crashing Like Mad?

    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php
    http://www.flickr.com/photos/80491849@N00/

    A quick look on our forums (more, more and more) seems to indicate he’s not the only one. Several of our members seems to get crashing 360s. It doesn’t seem to be related to a specific game, as we get reports of the Xbox 360 crashing with several games. And it’s not all the same Error-number either (E79, E74, E64, real crashes, …). I quickly checked over at TeamXbox and they also have a large thread and poll about defective Xbox 360s.

  136. Ok, so we weren’t the ONLY ones, I kept rubbing that DVD until it was vapor. Hahhaha. I thought it was the DVD itself. Hahhaha. Now a Green Screen of Death. I swear Microsoft is so much great entertainment, and I am not talking the games. ;)

    Xbox 360 Crashing Like Mad?

    http://www.xbox-scene.com/xbox1data/sep/EEFkZkkkyEHasmrPqu.php
    http://www.flickr.com/photos/80491849@N00/

    A quick look on our forums (more, more and more) seems to indicate he’s not the only one. Several of our members seems to get crashing 360s. It doesn’t seem to be related to a specific game, as we get reports of the Xbox 360 crashing with several games. And it’s not all the same Error-number either (E79, E74, E64, real crashes, …). I quickly checked over at TeamXbox and they also have a large thread and poll about defective Xbox 360s.

  137. Crashing? Some people? So friggent what. I hate to tell you how many defects we sent out in a batch of 20,000 PCs when I worked for a top ten OEM.

    You can’t sell 700,000 computers without having a few problems.

  138. Crashing? Some people? So friggent what. I hate to tell you how many defects we sent out in a batch of 20,000 PCs when I worked for a top ten OEM.

    You can’t sell 700,000 computers without having a few problems.

  139. Crashing? Some people? So friggent what. I hate to tell you how many defects we sent out in a batch of 20,000 PCs when I worked for a top ten OEM.

    You can’t sell 700,000 computers without having a few problems.

  140. The crashing is being overstated at this time. Every product ever shipped has had units that went out defective in some way. And I doubt Microsoft could beat Sony in terms of defective game systems. That class action lawsuit regarding PS2 DREs that they lost will be tough for anybody to top.

  141. The crashing is being overstated at this time. Every product ever shipped has had units that went out defective in some way. And I doubt Microsoft could beat Sony in terms of defective game systems. That class action lawsuit regarding PS2 DREs that they lost will be tough for anybody to top.

  142. [...] 11/23/05 1:32pm PST: In Robert Scoble’s comment area he writes: By the way, that employee was Jeremy Anderson. I just got the whole story. He donated his personal Xbox that he waited in line for. He doesn’t work on the Xbox team. And, to top it off, a bunch of other employees kicked in $625 in the kid’s name that’s being donated to http://www.childsplaycharity.org (which will be matched for $1250. [...]

  143. The crashing is being overstated at this time. Every product ever shipped has had units that went out defective in some way. And I doubt Microsoft could beat Sony in terms of defective game systems. That class action lawsuit regarding PS2 DREs that they lost will be tough for anybody to top.

  144. That was very cool of the Microsofies who chipped in for that teenager in North Dakota. I hope some of the press picks up on that story.

    Thanks for sharing the details.

  145. That was very cool of the Microsofies who chipped in for that teenager in North Dakota. I hope some of the press picks up on that story.

    Thanks for sharing the details.

  146. That was very cool of the Microsofies who chipped in for that teenager in North Dakota. I hope some of the press picks up on that story.

    Thanks for sharing the details.

  147. Shaded, it’s that very problem that makes people wary of tech. Imagine that same thing in a medical units or say a car, you are talking lawsuits serious, and you could KILL people. I already know 2 people that waited forever, and plunked down hard-earned money that aren’t happy. Such a caliver attitude to defects is galling to me, but a norm for tech and software industry. But it eventually works, just keep turning off and on, every other or every double boot seems to click it in. Hahhah. Too early to know what is going on, but weird that lots of independent confirmed reports all over and stuff I have seen with my own two eyes. Plus didyah see the news of that old Xbox that burnt down a house? :)

    http://www.theregister.co.uk/2005/11/23/xbox_blaze/

    Anglesey fire and rescue spokesman Dave Evans confirmed the fire was caused by a “fault in an Xbox game machine” left on standby. Back in February, Microsoft recalled 14.1m Xbox power cables shipped into Europe before 13 January, 2004 and in other territories before 23 October, 2003, as we previously reported. MS admitted to “30 or so reports from users suffering minor burns, singed upholstery or scorched carpets as a result of power lead malfunctions”.

  148. Shaded, it’s that very problem that makes people wary of tech. Imagine that same thing in a medical units or say a car, you are talking lawsuits serious, and you could KILL people. I already know 2 people that waited forever, and plunked down hard-earned money that aren’t happy. Such a caliver attitude to defects is galling to me, but a norm for tech and software industry. But it eventually works, just keep turning off and on, every other or every double boot seems to click it in. Hahhah. Too early to know what is going on, but weird that lots of independent confirmed reports all over and stuff I have seen with my own two eyes. Plus didyah see the news of that old Xbox that burnt down a house? :)

    http://www.theregister.co.uk/2005/11/23/xbox_blaze/

    Anglesey fire and rescue spokesman Dave Evans confirmed the fire was caused by a “fault in an Xbox game machine” left on standby. Back in February, Microsoft recalled 14.1m Xbox power cables shipped into Europe before 13 January, 2004 and in other territories before 23 October, 2003, as we previously reported. MS admitted to “30 or so reports from users suffering minor burns, singed upholstery or scorched carpets as a result of power lead malfunctions”.

  149. Shaded, it’s that very problem that makes people wary of tech. Imagine that same thing in a medical units or say a car, you are talking lawsuits serious, and you could KILL people. I already know 2 people that waited forever, and plunked down hard-earned money that aren’t happy. Such a caliver attitude to defects is galling to me, but a norm for tech and software industry. But it eventually works, just keep turning off and on, every other or every double boot seems to click it in. Hahhah. Too early to know what is going on, but weird that lots of independent confirmed reports all over and stuff I have seen with my own two eyes. Plus didyah see the news of that old Xbox that burnt down a house? :)

    http://www.theregister.co.uk/2005/11/23/xbox_blaze/

    Anglesey fire and rescue spokesman Dave Evans confirmed the fire was caused by a “fault in an Xbox game machine” left on standby. Back in February, Microsoft recalled 14.1m Xbox power cables shipped into Europe before 13 January, 2004 and in other territories before 23 October, 2003, as we previously reported. MS admitted to “30 or so reports from users suffering minor burns, singed upholstery or scorched carpets as a result of power lead malfunctions”.

  150. Uh huh, seriously. Then doing a world wide launch was a mistake, if you can’t come close to meeting demand even in north America then world wide anger will be interesting to watch. MS has set themselves up to be on 90% of the parents and kids most hated list come xmass morning.

    People are selling boxes for many thousands of dollars on Ebay and Craig’s list. This reflects very poorly on the release strategy. The fact that supply is so low as to drive the this type of market is pathetic.

    Employees at all the retail outlets I surveyed say no more large shipments until January.
    If that is not he case them MS has done a very poor job communicating with their retail partners and/or they have done a poor job of pushing down to the front line folks.
    Or maybe the font line folks are the ones selling the boxes for 3k on E-bay after buying out the runs? Who knows.

    2 bestbuys in the Santa clara area got less then 20 unit’s. ToysRuS tried to get 50 got 4. Gamestop says their second allotment’s is sold out already though they have no idea when it will come in.
    Circuit city, 3 locations, none for the floor. But moved less then 25 units in presale fulfillment.
    Cosco, 2 locations zero units.
    Target 3 locations, zero floor units. all had less then 10 units.
    Wall mart had 15 units, no more until February.
    Odds of getting a box today? Phone survey says Hahahahh. Before Christmas, who knows long odds indeed though.

    Your right there is no way this could have been deliberately Engineered it’s way to much of fiasco that is destined to backfire and cause a great deal of irritation direct solely at MS both by retail shops and by the end customer. If the seeds where planted to have this be some weird controlled release cycle designed to try and create a ongoing artificial demand and back alley deals and hype, then god help you all if it ever truly comes to light with proof because the backlash will make the Sony rootkit fiasco look like a walk in the park.

    Got the Evil on indeed. More the evil of lously communcation top down and leaving everyone totaly haning… and that indeed smacks of poorly thoughtout PR moves.

  151. Uh huh, seriously. Then doing a world wide launch was a mistake, if you can’t come close to meeting demand even in north America then world wide anger will be interesting to watch. MS has set themselves up to be on 90% of the parents and kids most hated list come xmass morning.

    People are selling boxes for many thousands of dollars on Ebay and Craig’s list. This reflects very poorly on the release strategy. The fact that supply is so low as to drive the this type of market is pathetic.

    Employees at all the retail outlets I surveyed say no more large shipments until January.
    If that is not he case them MS has done a very poor job communicating with their retail partners and/or they have done a poor job of pushing down to the front line folks.
    Or maybe the font line folks are the ones selling the boxes for 3k on E-bay after buying out the runs? Who knows.

    2 bestbuys in the Santa clara area got less then 20 unit’s. ToysRuS tried to get 50 got 4. Gamestop says their second allotment’s is sold out already though they have no idea when it will come in.
    Circuit city, 3 locations, none for the floor. But moved less then 25 units in presale fulfillment.
    Cosco, 2 locations zero units.
    Target 3 locations, zero floor units. all had less then 10 units.
    Wall mart had 15 units, no more until February.
    Odds of getting a box today? Phone survey says Hahahahh. Before Christmas, who knows long odds indeed though.

    Your right there is no way this could have been deliberately Engineered it’s way to much of fiasco that is destined to backfire and cause a great deal of irritation direct solely at MS both by retail shops and by the end customer. If the seeds where planted to have this be some weird controlled release cycle designed to try and create a ongoing artificial demand and back alley deals and hype, then god help you all if it ever truly comes to light with proof because the backlash will make the Sony rootkit fiasco look like a walk in the park.

    Got the Evil on indeed. More the evil of lously communcation top down and leaving everyone totaly haning… and that indeed smacks of poorly thoughtout PR moves.

  152. Uh huh, seriously. Then doing a world wide launch was a mistake, if you can’t come close to meeting demand even in north America then world wide anger will be interesting to watch. MS has set themselves up to be on 90% of the parents and kids most hated list come xmass morning.

    People are selling boxes for many thousands of dollars on Ebay and Craig’s list. This reflects very poorly on the release strategy. The fact that supply is so low as to drive the this type of market is pathetic.

    Employees at all the retail outlets I surveyed say no more large shipments until January.
    If that is not he case them MS has done a very poor job communicating with their retail partners and/or they have done a poor job of pushing down to the front line folks.
    Or maybe the font line folks are the ones selling the boxes for 3k on E-bay after buying out the runs? Who knows.

    2 bestbuys in the Santa clara area got less then 20 unit’s. ToysRuS tried to get 50 got 4. Gamestop says their second allotment’s is sold out already though they have no idea when it will come in.
    Circuit city, 3 locations, none for the floor. But moved less then 25 units in presale fulfillment.
    Cosco, 2 locations zero units.
    Target 3 locations, zero floor units. all had less then 10 units.
    Wall mart had 15 units, no more until February.
    Odds of getting a box today? Phone survey says Hahahahh. Before Christmas, who knows long odds indeed though.

    Your right there is no way this could have been deliberately Engineered it’s way to much of fiasco that is destined to backfire and cause a great deal of irritation direct solely at MS both by retail shops and by the end customer. If the seeds where planted to have this be some weird controlled release cycle designed to try and create a ongoing artificial demand and back alley deals and hype, then god help you all if it ever truly comes to light with proof because the backlash will make the Sony rootkit fiasco look like a walk in the park.

    Got the Evil on indeed. More the evil of lously communcation top down and leaving everyone totaly haning… and that indeed smacks of poorly thoughtout PR moves.

  153. Amazingly galling dismal…that pisses me off. I mean really pisses me off, here I was at the party, where people that don’t have much money, saved up forever, and have a problem. It’s obviously the unit…and people are well this happens all the time, Sony does it too….nah nah nah, just accept it. Maybe some workaround, but what the HECK is Error #64? DVD Drive problem?

  154. Amazingly galling dismal…that pisses me off. I mean really pisses me off, here I was at the party, where people that don’t have much money, saved up forever, and have a problem. It’s obviously the unit…and people are well this happens all the time, Sony does it too….nah nah nah, just accept it. Maybe some workaround, but what the HECK is Error #64? DVD Drive problem?

  155. Amazingly galling dismal…that pisses me off. I mean really pisses me off, here I was at the party, where people that don’t have much money, saved up forever, and have a problem. It’s obviously the unit…and people are well this happens all the time, Sony does it too….nah nah nah, just accept it. Maybe some workaround, but what the HECK is Error #64? DVD Drive problem?

  156. My brother in law and I both purchased 360′s yesterday. I spent 4 hours playing on mine last night and it seems to be working great. My bro has had no problems either.

    Despite that, I’m sure there are some problems – but they get picked up on threads like this and people think they are happening everywhere.

    Christopher Coulter, I don’t know where to start with you on your #50 post. Unbelievable. There is objective analysis and then there is just “hoping something fails.”

    Was the launch day perfect, with enough supply, where everyone got what they wanted, and with zero faulty systems? Of course not. All I can say is that I am happy with my system and have had no problems with it.

    By the way, as of now you can get a 360 from Wal-Mart at this link:
    http://www.walmart.com/catalog/product.do?cpncode=09-3146834-2&dest=9999999997&product_id=4180404&sourceid=0100000030900867102498&srccode=cii_13736960

  157. My brother in law and I both purchased 360′s yesterday. I spent 4 hours playing on mine last night and it seems to be working great. My bro has had no problems either.

    Despite that, I’m sure there are some problems – but they get picked up on threads like this and people think they are happening everywhere.

    Christopher Coulter, I don’t know where to start with you on your #50 post. Unbelievable. There is objective analysis and then there is just “hoping something fails.”

    Was the launch day perfect, with enough supply, where everyone got what they wanted, and with zero faulty systems? Of course not. All I can say is that I am happy with my system and have had no problems with it.

    By the way, as of now you can get a 360 from Wal-Mart at this link:
    http://www.walmart.com/catalog/product.do?cpncode=09-3146834-2&dest=9999999997&product_id=4180404&sourceid=0100000030900867102498&srccode=cii_13736960

  158. My brother in law and I both purchased 360′s yesterday. I spent 4 hours playing on mine last night and it seems to be working great. My bro has had no problems either.

    Despite that, I’m sure there are some problems – but they get picked up on threads like this and people think they are happening everywhere.

    Christopher Coulter, I don’t know where to start with you on your #50 post. Unbelievable. There is objective analysis and then there is just “hoping something fails.”

    Was the launch day perfect, with enough supply, where everyone got what they wanted, and with zero faulty systems? Of course not. All I can say is that I am happy with my system and have had no problems with it.

    By the way, as of now you can get a 360 from Wal-Mart at this link:
    http://www.walmart.com/catalog/product.do?cpncode=09-3146834-2&dest=9999999997&product_id=4180404&sourceid=0100000030900867102498&srccode=cii_13736960

  159. This is a ploy. You will see Microsoft magically swoop in mid-December claiming to have “found” extra capacity to build further supply just in the nick of time.

    Scoble’s assertions that Microsoft’s manufacturing partners could only produce 750k units for launch is ridiculous. Flextronics or whoever is builiding certainly has greater capacity than that. If indeed this a true shortage (which I doubt), it is due to component shortage — not capacity constraints. Could Microsoft be struggling to get enough CPUs from IBM?

    Obviously, the Xbox is Microsoft’s attempt to diversify. They lost $4B the first go-round. It will be interesting to see if they can turn a profit this time. If Halo 3 isn’t released next Christmas, the Xbox360 will be another loser.

  160. This is a ploy. You will see Microsoft magically swoop in mid-December claiming to have “found” extra capacity to build further supply just in the nick of time.

    Scoble’s assertions that Microsoft’s manufacturing partners could only produce 750k units for launch is ridiculous. Flextronics or whoever is builiding certainly has greater capacity than that. If indeed this a true shortage (which I doubt), it is due to component shortage — not capacity constraints. Could Microsoft be struggling to get enough CPUs from IBM?

    Obviously, the Xbox is Microsoft’s attempt to diversify. They lost $4B the first go-round. It will be interesting to see if they can turn a profit this time. If Halo 3 isn’t released next Christmas, the Xbox360 will be another loser.

  161. Christopher: Two families with defective units? If that was all, it’d be the most bug-free launch ever. Give me a break. If this was a company you liked that had some defective units, you’d be saying it’s not that bad. But good try trying to personalize it with the two families in Sacramento thing. I really shed a few tears there for those who have defectives console and will be able to trade them in for free for new ones. Oh, the tragedy!

  162. Christopher: Two families with defective units? If that was all, it’d be the most bug-free launch ever. Give me a break. If this was a company you liked that had some defective units, you’d be saying it’s not that bad. But good try trying to personalize it with the two families in Sacramento thing. I really shed a few tears there for those who have defectives console and will be able to trade them in for free for new ones. Oh, the tragedy!

  163. This is a ploy. You will see Microsoft magically swoop in mid-December claiming to have “found” extra capacity to build further supply just in the nick of time.

    Scoble’s assertions that Microsoft’s manufacturing partners could only produce 750k units for launch is ridiculous. Flextronics or whoever is builiding certainly has greater capacity than that. If indeed this a true shortage (which I doubt), it is due to component shortage — not capacity constraints. Could Microsoft be struggling to get enough CPUs from IBM?

    Obviously, the Xbox is Microsoft’s attempt to diversify. They lost $4B the first go-round. It will be interesting to see if they can turn a profit this time. If Halo 3 isn’t released next Christmas, the Xbox360 will be another loser.

  164. Christopher: Two families with defective units? If that was all, it’d be the most bug-free launch ever. Give me a break. If this was a company you liked that had some defective units, you’d be saying it’s not that bad. But good try trying to personalize it with the two families in Sacramento thing. I really shed a few tears there for those who have defectives console and will be able to trade them in for free for new ones. Oh, the tragedy!

  165. The history: Big batch of faulty old Xbox units, power cord recall as coverup. One confirmed house burning. More demand, than can be met, worldwide strategy a failure, produces drop-offs, and mad customers. And now right on cue, lots of reports of problems, sure maybe minor in the grand sum, but amazing that I got to witness it firsthand TWICE, I should be so unlucky. Making them as fast as can? Maybe some too fast. ;) Still too early for a full objective analysis…but early reports aren’t good. It’s a long-term launch tho, judging it by the near-patented Microsoft launch screw-ups, is wrong headed. Moore is saying 10 million, I more peg at 7-8, but will give 10 million, rounds it off to 32 million.

  166. The history: Big batch of faulty old Xbox units, power cord recall as coverup. One confirmed house burning. More demand, than can be met, worldwide strategy a failure, produces drop-offs, and mad customers. And now right on cue, lots of reports of problems, sure maybe minor in the grand sum, but amazing that I got to witness it firsthand TWICE, I should be so unlucky. Making them as fast as can? Maybe some too fast. ;) Still too early for a full objective analysis…but early reports aren’t good. It’s a long-term launch tho, judging it by the near-patented Microsoft launch screw-ups, is wrong headed. Moore is saying 10 million, I more peg at 7-8, but will give 10 million, rounds it off to 32 million.

  167. The history: Big batch of faulty old Xbox units, power cord recall as coverup. One confirmed house burning. More demand, than can be met, worldwide strategy a failure, produces drop-offs, and mad customers. And now right on cue, lots of reports of problems, sure maybe minor in the grand sum, but amazing that I got to witness it firsthand TWICE, I should be so unlucky. Making them as fast as can? Maybe some too fast. ;) Still too early for a full objective analysis…but early reports aren’t good. It’s a long-term launch tho, judging it by the near-patented Microsoft launch screw-ups, is wrong headed. Moore is saying 10 million, I more peg at 7-8, but will give 10 million, rounds it off to 32 million.

  168. I agree with portions of your comments Mujibur. Flextronics is likely NOT the problem. I think you hit a bullseye when you said “Could MS be stuggling to get enough CPU’s from IBM.” That is likely a problem, as it production of the specialized ATI GPU.

    Marketing ploy? No. Manufactuing issue (at some point in the supply chain)? Yes.

  169. I agree with portions of your comments Mujibur. Flextronics is likely NOT the problem. I think you hit a bullseye when you said “Could MS be stuggling to get enough CPU’s from IBM.” That is likely a problem, as it production of the specialized ATI GPU.

    Marketing ploy? No. Manufactuing issue (at some point in the supply chain)? Yes.

  170. I agree with portions of your comments Mujibur. Flextronics is likely NOT the problem. I think you hit a bullseye when you said “Could MS be stuggling to get enough CPU’s from IBM.” That is likely a problem, as it production of the specialized ATI GPU.

    Marketing ploy? No. Manufactuing issue (at some point in the supply chain)? Yes.

  171. PJ,

    It would be awfully ironic if Microsoft was getting the “Apple treatment” from IBM just as Apple switches to Intel. =)

    If this shortage is really due to poor yields at IBM, then this global launch could really backfire. Microsoft needed to hit Japan hard and early — that’s not going to happen now. Japan is lost.

    Microsoft has a legitimate shot in North America but they absolutely need Halo 3 next Christmas. I think when all is said and done, Microsoft will regret entering this business. I’m sure billg is looking at the business success that the iPod has been and wondering if his diversifcation strategy wasn’t misguided.

    If Microsoft loses another $4b this go-round I wonder if we’ll see another Xbox.

  172. PJ,

    It would be awfully ironic if Microsoft was getting the “Apple treatment” from IBM just as Apple switches to Intel. =)

    If this shortage is really due to poor yields at IBM, then this global launch could really backfire. Microsoft needed to hit Japan hard and early — that’s not going to happen now. Japan is lost.

    Microsoft has a legitimate shot in North America but they absolutely need Halo 3 next Christmas. I think when all is said and done, Microsoft will regret entering this business. I’m sure billg is looking at the business success that the iPod has been and wondering if his diversifcation strategy wasn’t misguided.

    If Microsoft loses another $4b this go-round I wonder if we’ll see another Xbox.

  173. PJ,

    It would be awfully ironic if Microsoft was getting the “Apple treatment” from IBM just as Apple switches to Intel. =)

    If this shortage is really due to poor yields at IBM, then this global launch could really backfire. Microsoft needed to hit Japan hard and early — that’s not going to happen now. Japan is lost.

    Microsoft has a legitimate shot in North America but they absolutely need Halo 3 next Christmas. I think when all is said and done, Microsoft will regret entering this business. I’m sure billg is looking at the business success that the iPod has been and wondering if his diversifcation strategy wasn’t misguided.

    If Microsoft loses another $4b this go-round I wonder if we’ll see another Xbox.

  174. The frightening implication of a CPU shortage for Microsoft is if they need to do a recall.

    Folks most likely would be w/o a unit until after Christmas…

  175. The frightening implication of a CPU shortage for Microsoft is if they need to do a recall.

    Folks most likely would be w/o a unit until after Christmas…

  176. The frightening implication of a CPU shortage for Microsoft is if they need to do a recall.

    Folks most likely would be w/o a unit until after Christmas…

  177. Chris,

    I totally agree with you in terms of the global launch. Microsoft should have focused on the US and Europe. Trying to win Japan was a foolish strategy.

    Microsoft could have built up an insurmountable lead in the West that could have really hurt Sony. Xbox360 is looking more and more like Dreamcast 2.

    Sony will likely wait until the Fall of 06 to launch in the States and with the PS3. And BTW — Blu-Ray is going to make a noticeable difference in terms of games. Already game developers are complaining that their first-gen 360 games barely fit on DVD-9′s. Thanks to HD, we are going to see storage requirements skyrocket.

    This looks like an exact repeat of 5 years ago.

  178. Chris,

    I totally agree with you in terms of the global launch. Microsoft should have focused on the US and Europe. Trying to win Japan was a foolish strategy.

    Microsoft could have built up an insurmountable lead in the West that could have really hurt Sony. Xbox360 is looking more and more like Dreamcast 2.

    Sony will likely wait until the Fall of 06 to launch in the States and with the PS3. And BTW — Blu-Ray is going to make a noticeable difference in terms of games. Already game developers are complaining that their first-gen 360 games barely fit on DVD-9′s. Thanks to HD, we are going to see storage requirements skyrocket.

    This looks like an exact repeat of 5 years ago.

  179. Chris,

    I totally agree with you in terms of the global launch. Microsoft should have focused on the US and Europe. Trying to win Japan was a foolish strategy.

    Microsoft could have built up an insurmountable lead in the West that could have really hurt Sony. Xbox360 is looking more and more like Dreamcast 2.

    Sony will likely wait until the Fall of 06 to launch in the States and with the PS3. And BTW — Blu-Ray is going to make a noticeable difference in terms of games. Already game developers are complaining that their first-gen 360 games barely fit on DVD-9′s. Thanks to HD, we are going to see storage requirements skyrocket.

    This looks like an exact repeat of 5 years ago.

  180. Japan is already lost even if they had all the hardware in the world.

    http://www.pro-g.co.uk/news/nid/1856/Japanese Xbox 360 backwards compatibility woes – “Count yourself lucky if you currently reside in Europe or North America. Not only does Japan get the Xbox 360 last on December 10, but the list of Xbox games that will play on an Xbox 360 has been revealed to be a mere 12 titles. The reasons behind such a small such a small list of games are unclear, but this is not a good start for a company trying to conquer Japan.”

    Well, start of the holidays and sick of this topic, so last post, but it is not just a manufacturing issue, it’s the worldwide release strategy crumbling.

    Boy, had Moore better eat his words….

    “When the dust settles, it will be proven to be the right thing, and it will become the default way that you launch a videogame console in our industry.”

    I don’t think anyone in their right minds (that’s sane), is now thinking ‘default’.

  181. Japan is already lost even if they had all the hardware in the world.

    http://www.pro-g.co.uk/news/nid/1856/Japanese Xbox 360 backwards compatibility woes – “Count yourself lucky if you currently reside in Europe or North America. Not only does Japan get the Xbox 360 last on December 10, but the list of Xbox games that will play on an Xbox 360 has been revealed to be a mere 12 titles. The reasons behind such a small such a small list of games are unclear, but this is not a good start for a company trying to conquer Japan.”

    Well, start of the holidays and sick of this topic, so last post, but it is not just a manufacturing issue, it’s the worldwide release strategy crumbling.

    Boy, had Moore better eat his words….

    “When the dust settles, it will be proven to be the right thing, and it will become the default way that you launch a videogame console in our industry.”

    I don’t think anyone in their right minds (that’s sane), is now thinking ‘default’.

  182. Japan is already lost even if they had all the hardware in the world.

    http://www.pro-g.co.uk/news/nid/1856/Japanese Xbox 360 backwards compatibility woes – “Count yourself lucky if you currently reside in Europe or North America. Not only does Japan get the Xbox 360 last on December 10, but the list of Xbox games that will play on an Xbox 360 has been revealed to be a mere 12 titles. The reasons behind such a small such a small list of games are unclear, but this is not a good start for a company trying to conquer Japan.”

    Well, start of the holidays and sick of this topic, so last post, but it is not just a manufacturing issue, it’s the worldwide release strategy crumbling.

    Boy, had Moore better eat his words….

    “When the dust settles, it will be proven to be the right thing, and it will become the default way that you launch a videogame console in our industry.”

    I don’t think anyone in their right minds (that’s sane), is now thinking ‘default’.

  183. Christopher: no plans to work in marketing. I have a successful non-customer facing job. The only people I get to pester are within my company.

    But my posts here is certainly no representation of how I would carry myself as a marketing rep. There’s not even representative of how I act for my own company. I’m speaking as a spectator to the situation and as such, a few defective units, even a few thousand, is nothing compared to the millions shipped.

    As far as “default” Nintendo had success shipping the DS in US and Japan at almost the same time and Europe later. The Sony had success shipping the PSP in Japan, later US, later Europe. I think both Sony and Nintendo would like to do worldwide launches (both have expressed interest, I believe), but their current systems of launching aren’t “broken” so it wouldn’t be a problem to not do so. I’m guessing both the Revolution and PS3 will launch worldwide within the span of a quarter for each system.

    Of course, this is “worldwide” excluding Australia (my Aussie friends are a bit upset about this) and other regions that have growing game markets.

  184. Christopher: no plans to work in marketing. I have a successful non-customer facing job. The only people I get to pester are within my company.

    But my posts here is certainly no representation of how I would carry myself as a marketing rep. There’s not even representative of how I act for my own company. I’m speaking as a spectator to the situation and as such, a few defective units, even a few thousand, is nothing compared to the millions shipped.

    As far as “default” Nintendo had success shipping the DS in US and Japan at almost the same time and Europe later. The Sony had success shipping the PSP in Japan, later US, later Europe. I think both Sony and Nintendo would like to do worldwide launches (both have expressed interest, I believe), but their current systems of launching aren’t “broken” so it wouldn’t be a problem to not do so. I’m guessing both the Revolution and PS3 will launch worldwide within the span of a quarter for each system.

    Of course, this is “worldwide” excluding Australia (my Aussie friends are a bit upset about this) and other regions that have growing game markets.

  185. Christopher: no plans to work in marketing. I have a successful non-customer facing job. The only people I get to pester are within my company.

    But my posts here is certainly no representation of how I would carry myself as a marketing rep. There’s not even representative of how I act for my own company. I’m speaking as a spectator to the situation and as such, a few defective units, even a few thousand, is nothing compared to the millions shipped.

    As far as “default” Nintendo had success shipping the DS in US and Japan at almost the same time and Europe later. The Sony had success shipping the PSP in Japan, later US, later Europe. I think both Sony and Nintendo would like to do worldwide launches (both have expressed interest, I believe), but their current systems of launching aren’t “broken” so it wouldn’t be a problem to not do so. I’m guessing both the Revolution and PS3 will launch worldwide within the span of a quarter for each system.

    Of course, this is “worldwide” excluding Australia (my Aussie friends are a bit upset about this) and other regions that have growing game markets.

  186. Chris – good job finding last month’s news.

    Did you bother to read the second page, “10 reasons why the 360 will succeed where the Dreamcast failed.”

    Seriously… I have a hard time believing you’ve seen 2 defective units in person… That’s uncanny. Or you have some incredibly unlucky friends. But it’s just a game console. It’s not a pace maker. It’s not an iron lung. It’s not necessary to your survival. Heck, it’s not even like a car and possibly necessary to your livelihood. But cars *never* have problems, right Chris?

    As for the whole issue of shortages from IBM… If I remember correctly from a few months ago, Microsoft actually owns the rights to both chip designs (CPU and GPU) and can get them produced elsewhere if necessary.

  187. Chris – good job finding last month’s news.

    Did you bother to read the second page, “10 reasons why the 360 will succeed where the Dreamcast failed.”

    Seriously… I have a hard time believing you’ve seen 2 defective units in person… That’s uncanny. Or you have some incredibly unlucky friends. But it’s just a game console. It’s not a pace maker. It’s not an iron lung. It’s not necessary to your survival. Heck, it’s not even like a car and possibly necessary to your livelihood. But cars *never* have problems, right Chris?

    As for the whole issue of shortages from IBM… If I remember correctly from a few months ago, Microsoft actually owns the rights to both chip designs (CPU and GPU) and can get them produced elsewhere if necessary.

  188. Chris – good job finding last month’s news.

    Did you bother to read the second page, “10 reasons why the 360 will succeed where the Dreamcast failed.”

    Seriously… I have a hard time believing you’ve seen 2 defective units in person… That’s uncanny. Or you have some incredibly unlucky friends. But it’s just a game console. It’s not a pace maker. It’s not an iron lung. It’s not necessary to your survival. Heck, it’s not even like a car and possibly necessary to your livelihood. But cars *never* have problems, right Chris?

    As for the whole issue of shortages from IBM… If I remember correctly from a few months ago, Microsoft actually owns the rights to both chip designs (CPU and GPU) and can get them produced elsewhere if necessary.

  189. Looks like Microsoft has shipped a thanksgiving turkey.

    CNET is now writing stories about it such as “Xbox 360 honeymoon is over” http://news.com.com/2061-11199_3-5969879.html?part=rss&tag=5969879&subj=news

    and “Crash reports hit Xbox 360″ http://news.com.com/Crash+reports+hit+Xbox+360/2100-1043_3-5969776.html?part=rss&tag=5969776&subj=news

    The second story provides help resources if you’re one of the unlucky ones.

    O’Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.

  190. Looks like Microsoft has shipped a thanksgiving turkey.

    CNET is now writing stories about it such as “Xbox 360 honeymoon is over” http://news.com.com/2061-11199_3-5969879.html?part=rss&tag=5969879&subj=news

    and “Crash reports hit Xbox 360″ http://news.com.com/Crash+reports+hit+Xbox+360/2100-1043_3-5969776.html?part=rss&tag=5969776&subj=news

    The second story provides help resources if you’re one of the unlucky ones.

    O’Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.

  191. Looks like Microsoft has shipped a thanksgiving turkey.

    CNET is now writing stories about it such as “Xbox 360 honeymoon is over” http://news.com.com/2061-11199_3-5969879.html?part=rss&tag=5969879&subj=news

    and “Crash reports hit Xbox 360″ http://news.com.com/Crash+reports+hit+Xbox+360/2100-1043_3-5969776.html?part=rss&tag=5969776&subj=news

    The second story provides help resources if you’re one of the unlucky ones.

    O’Donnell said the best way to resolve the issues is to call 1-800-4MY-XBOX for trouble shooting. If that does not solve the problem, she said, Microsoft will repair or replace the unit.

  192. Don’t believe me? I might be able to get screenshots, will ask after holidays. One in Sac and one Napaish. Uncanny is the word, however, which is what perked me up. But, in thy defense, I know 8 (lucky) people with them now, and only 2 have issues, so uncanny yes, but hopefully isolated. Bad batches, I guess. Oh I read the second page, and I never said it would fail, just a funny take. :) It’s still a great unit. When I get mine, in what, March or April, hoping it’s a good one.

  193. Don’t believe me? I might be able to get screenshots, will ask after holidays. One in Sac and one Napaish. Uncanny is the word, however, which is what perked me up. But, in thy defense, I know 8 (lucky) people with them now, and only 2 have issues, so uncanny yes, but hopefully isolated. Bad batches, I guess. Oh I read the second page, and I never said it would fail, just a funny take. :) It’s still a great unit. When I get mine, in what, March or April, hoping it’s a good one.

  194. Brandon,

    Owning the design of the chip is forward-thinking. Unfortunately, I don’t think there are many contract manufacturers who Microsoft will be able to turn to.

    There aren’t many companies with fabs suitable to produce the 360′s CPU. AMD is the only firm that comes to mind (assuming of course that Intel wouldn’t take your business).

  195. Brandon,

    Owning the design of the chip is forward-thinking. Unfortunately, I don’t think there are many contract manufacturers who Microsoft will be able to turn to.

    There aren’t many companies with fabs suitable to produce the 360′s CPU. AMD is the only firm that comes to mind (assuming of course that Intel wouldn’t take your business).

  196. Sorry, Robert, but I respectfully disagree. While they may have seemed harsh to you, I think my comments were completely fair, given Microsoft’s track record.

    Take the original X-box, for instance. Early this year there was a fire hazard problem with these. The root cause of the problem was clearly inside the console, as illustrated here: http://forums.xbox-scene.com/lofiversion/index.php/t361537.html
    Microsoft issued a free replacement (external) power cord to address this problem, which was apparently designed to detect surges caused by the defective console and cut off the power, reducing the risk of fire. While this *might* be somewhat helpful in reducing fire risk (as an electronic technician I have doubts that it would be anywhere near 100% effective), it does nothing at all to restore the value the customer paid for. You guys are always losing focus on the customer!

    Getting back to your response:
    I said “Seems *some* of them have been crashing like mad”
    You responded with “Sam, that’s unfair. Not *every* box is crashing.”
    (emphasis added)
    Who is being unfair? I didn’t say every box was crashing, in fact I was taking care to be accurate by choosing the word “some” rather than “most” or “a bunch” or something else that would have been misleading. Perhaps “a few” would have been more fair, but please don’t try to put words in my mouth that I didn’t say!

    I’ll concede that my comment “pictures of crashed boxes all over the web on day 2″ may have been a little over-the-top. Pictures of crashed x-box’s don’t seem to be as widespread this time around, so far. Perhaps it’s just not as funny the second time.

    But this, from you: “Hardware and software is complex. Things go wrong. Heck, my son’s iPod has crashed twice (that I know about) and that’s a very simplistic device compared to a multi-processor Xbox.” just sounds a little lame. Let’s not compare apples (ipod) to oranges (game consoles). Where are all the pictures of crashed PS2′s or PSP’s (complex multi-processor boxes)? I’ve never seen one. My PS2 has not crashed once in years of use, nor have I known any of my friends’ or relatives’ PS2′s to crash. The only thing I’ve *ever* seen go wrong with one of these is read errors when the laser pickup gets dirty. Same with PlayStation version 1. You guys have *alot* more experience doing “complex” software than Sony, no? To be “fair”, I should say that the link in my first comment did not show (software) BSOD crashes like the original x-box crash pictures did, and the initial evaluations by customers who may or may not be qualified to evaluate such things seemed to suggest a hardware overheating failure, and the pictures of the crashed machines would seem to reinforce that theory. And Sony certainly does have more experience building complex electronic hardware.

    But I stand by the theme of my original comment: “Looks like you guys should be holding back the supply more, until you have a chance to fix the problems.” I think the rush to beat Sony to market before Christmas had the predictable result of reliability problems (I hope you do a better job of restoring lost value to the customers who end up with defective hardware than you reportedly did with version 1). I’m sure Sony could have rushed out the PS3 before Christmas too. There’s a good reason why they didn’t, effectively forfeiting the Christmas rush to Microsoft (unless you want to count the PSP, which has been out for months). They understand the consumer better than Microsoft does. The fact that they have consistently delivered rock-solid performance since version 1 and will not release new versions until they can live up to that track record shows it.

    -sam

  197. Sorry, Robert, but I respectfully disagree. While they may have seemed harsh to you, I think my comments were completely fair, given Microsoft’s track record.

    Take the original X-box, for instance. Early this year there was a fire hazard problem with these. The root cause of the problem was clearly inside the console, as illustrated here: http://forums.xbox-scene.com/lofiversion/index.php/t361537.html
    Microsoft issued a free replacement (external) power cord to address this problem, which was apparently designed to detect surges caused by the defective console and cut off the power, reducing the risk of fire. While this *might* be somewhat helpful in reducing fire risk (as an electronic technician I have doubts that it would be anywhere near 100% effective), it does nothing at all to restore the value the customer paid for. You guys are always losing focus on the customer!

    Getting back to your response:
    I said “Seems *some* of them have been crashing like mad”
    You responded with “Sam, that’s unfair. Not *every* box is crashing.”
    (emphasis added)
    Who is being unfair? I didn’t say every box was crashing, in fact I was taking care to be accurate by choosing the word “some” rather than “most” or “a bunch” or something else that would have been misleading. Perhaps “a few” would have been more fair, but please don’t try to put words in my mouth that I didn’t say!

    I’ll concede that my comment “pictures of crashed boxes all over the web on day 2″ may have been a little over-the-top. Pictures of crashed x-box’s don’t seem to be as widespread this time around, so far. Perhaps it’s just not as funny the second time.

    But this, from you: “Hardware and software is complex. Things go wrong. Heck, my son’s iPod has crashed twice (that I know about) and that’s a very simplistic device compared to a multi-processor Xbox.” just sounds a little lame. Let’s not compare apples (ipod) to oranges (game consoles). Where are all the pictures of crashed PS2′s or PSP’s (complex multi-processor boxes)? I’ve never seen one. My PS2 has not crashed once in years of use, nor have I known any of my friends’ or relatives’ PS2′s to crash. The only thing I’ve *ever* seen go wrong with one of these is read errors when the laser pickup gets dirty. Same with PlayStation version 1. You guys have *alot* more experience doing “complex” software than Sony, no? To be “fair”, I should say that the link in my first comment did not show (software) BSOD crashes like the original x-box crash pictures did, and the initial evaluations by customers who may or may not be qualified to evaluate such things seemed to suggest a hardware overheating failure, and the pictures of the crashed machines would seem to reinforce that theory. And Sony certainly does have more experience building complex electronic hardware.

    But I stand by the theme of my original comment: “Looks like you guys should be holding back the supply more, until you have a chance to fix the problems.” I think the rush to beat Sony to market before Christmas had the predictable result of reliability problems (I hope you do a better job of restoring lost value to the customers who end up with defective hardware than you reportedly did with version 1). I’m sure Sony could have rushed out the PS3 before Christmas too. There’s a good reason why they didn’t, effectively forfeiting the Christmas rush to Microsoft (unless you want to count the PSP, which has been out for months). They understand the consumer better than Microsoft does. The fact that they have consistently delivered rock-solid performance since version 1 and will not release new versions until they can live up to that track record shows it.

    -sam

  198. Each morning I wake up I pray that one day I will be as perfect as Christopher Coulter. Whoever the heck he is, he’s obviously brilliant at everything he does and thinks. Chris, is it stressful being so faultless?

    Just a quick comment while booting up my 360 (friends & I have been playing it pretty much solid for 30 hours and we haven’t been set on fire yet)

  199. Each morning I wake up I pray that one day I will be as perfect as Christopher Coulter. Whoever the heck he is, he’s obviously brilliant at everything he does and thinks. Chris, is it stressful being so faultless?

    Just a quick comment while booting up my 360 (friends & I have been playing it pretty much solid for 30 hours and we haven’t been set on fire yet)

  200. Fix? Maybe?

    Lordy, lordy. My friend said this worked. Power supply overheating, causing the crashes, I think, whew…maybe not the console itself. What is it with MFST and power supplys? :) So this one gonna burn down houses too? And before you get smug, Gavin, 2 confirmed Xbox house fires, by fire dept’s. at least.

    My 360 was crashing a lot (like once every 20 minutes). So I took the power supply off the ground and suspended it in the air with some string. I have been playing for about 3 hours straight and no crashes so far!

    http://www.gamespot.com/forums/show_msgs.php?topic_id=23998153&page=0

  201. Fix? Maybe?

    Lordy, lordy. My friend said this worked. Power supply overheating, causing the crashes, I think, whew…maybe not the console itself. What is it with MFST and power supplys? :) So this one gonna burn down houses too? And before you get smug, Gavin, 2 confirmed Xbox house fires, by fire dept’s. at least.

    My 360 was crashing a lot (like once every 20 minutes). So I took the power supply off the ground and suspended it in the air with some string. I have been playing for about 3 hours straight and no crashes so far!

    http://www.gamespot.com/forums/show_msgs.php?topic_id=23998153&page=0

  202. Power supply? Another opinion…

    http://www.theikew.co.uk/2005/11/the_360_in_xbox.html

    My prediction: Microsoft will recall the XBox 360 power brick. According to Microsoft, there are no endemic problems with the XBox 360. The mystery picture shows an Xbox power supply. Click on the thumbnail, for the mystery to be exposed as a way of stopping your XBox 360 from crashing. The reason you can’t find any hard evidence for failures in the XBox 360, in short, is that there’s nothing wrong with the console. But the power brick, huge though it is, overheats, and then the power wavers, and induces faults which, of course, can’t be pinned down to a problem in the console itself.

  203. Power supply? Another opinion…

    http://www.theikew.co.uk/2005/11/the_360_in_xbox.html

    My prediction: Microsoft will recall the XBox 360 power brick. According to Microsoft, there are no endemic problems with the XBox 360. The mystery picture shows an Xbox power supply. Click on the thumbnail, for the mystery to be exposed as a way of stopping your XBox 360 from crashing. The reason you can’t find any hard evidence for failures in the XBox 360, in short, is that there’s nothing wrong with the console. But the power brick, huge though it is, overheats, and then the power wavers, and induces faults which, of course, can’t be pinned down to a problem in the console itself.

  204. The internet does seem to make the tiniest issues into world war 3. Forget death/destruction/poverty… A games console launch has upset some people ;o)

    A couple of thoughts:

    For those suggesting that Amazon and others should have stopped taking orders (and my Amazon order has been in since August) – I’m sure there would have been even more uproar if people couldn’t even order the system until the new year. “How come they have it, and I can’t even order it !!!”.

    Regarding the problesm – I’m sure there are some, as there is with any large product launch. But to accuse the power supply as being completely faulty *in all cases*, when there are little facts regarding just where people are even putting them (yeah – on the carpet, under the cushions…), and many many people (did I see 700,000 quoted) seem to be fine with no problems, is a bit of a stretch.

    Get a grip people. It’s a £300 games console, that makes *no* difference to your survival. It’s a luxury item (albeit a very nice one) and if you don’t have one for a few months – you’ll live.

    Scoble – Thanks for all the effort in providing whatever feedback you can. It’s obviously a hugely busy time right now for anyone linked with the project, and so any source of info is great.

  205. The internet does seem to make the tiniest issues into world war 3. Forget death/destruction/poverty… A games console launch has upset some people ;o)

    A couple of thoughts:

    For those suggesting that Amazon and others should have stopped taking orders (and my Amazon order has been in since August) – I’m sure there would have been even more uproar if people couldn’t even order the system until the new year. “How come they have it, and I can’t even order it !!!”.

    Regarding the problesm – I’m sure there are some, as there is with any large product launch. But to accuse the power supply as being completely faulty *in all cases*, when there are little facts regarding just where people are even putting them (yeah – on the carpet, under the cushions…), and many many people (did I see 700,000 quoted) seem to be fine with no problems, is a bit of a stretch.

    Get a grip people. It’s a £300 games console, that makes *no* difference to your survival. It’s a luxury item (albeit a very nice one) and if you don’t have one for a few months – you’ll live.

    Scoble – Thanks for all the effort in providing whatever feedback you can. It’s obviously a hugely busy time right now for anyone linked with the project, and so any source of info is great.

  206. Ok final final, but time for some humor. :)

    We didn’t start the fire (the Xbox did). It was always burning, since the world’s been turning.

    http://www.theregister.com/2005/11/24/rotting_dog_blog/

    Xbox madness
    Both Uncle Tom Cobbley’s Hardware blog and Bob Berserker’s TechnoKrunch are buzzing with the news that the Xbox 360 is flakier than a barful of Russell Crowe clones. Norlene Streetfighter says on Xboxapocalypse that if her console crashes one more time she’s going to drink lye and shoot herself with her pa’s 45. We’ve all been there, Norlene. Try to stay focused and positive until a certified Microsoft technician can get out to you. You’ll be in all our prayers tonight.

  207. Ok final final, but time for some humor. :)

    We didn’t start the fire (the Xbox did). It was always burning, since the world’s been turning.

    http://www.theregister.com/2005/11/24/rotting_dog_blog/

    Xbox madness
    Both Uncle Tom Cobbley’s Hardware blog and Bob Berserker’s TechnoKrunch are buzzing with the news that the Xbox 360 is flakier than a barful of Russell Crowe clones. Norlene Streetfighter says on Xboxapocalypse that if her console crashes one more time she’s going to drink lye and shoot herself with her pa’s 45. We’ve all been there, Norlene. Try to stay focused and positive until a certified Microsoft technician can get out to you. You’ll be in all our prayers tonight.

  208. Scoble the ZZZZZ is a manufacturer. We just got in a drop order 2 days ago from a large customer on a part they have not order in 2 years. We did not have any of the material and the setups where moved into storage. But we are bringing in workers on Friday and maybe Saturday to get the order out by Tuesday to meet their needs. The reasons you have listed should be not issues.
    MS if i’m not mistaken is still using Flextronics to make the Xbox and Xbox360 and letting them call the shots on manufacturing which is one of your big Mistakes. Flextronics is by far one of worst manufactures in the busniess We Deal with these morons every day. One problems with Flex is they can’t manage raw materials. We get drop in orders all the time because they run short of this or that.

    Shipping the Xbox360 around the world is a not issuse. Every frieght company in the world has extra capacity

  209. Scoble the ZZZZZ is a manufacturer. We just got in a drop order 2 days ago from a large customer on a part they have not order in 2 years. We did not have any of the material and the setups where moved into storage. But we are bringing in workers on Friday and maybe Saturday to get the order out by Tuesday to meet their needs. The reasons you have listed should be not issues.
    MS if i’m not mistaken is still using Flextronics to make the Xbox and Xbox360 and letting them call the shots on manufacturing which is one of your big Mistakes. Flextronics is by far one of worst manufactures in the busniess We Deal with these morons every day. One problems with Flex is they can’t manage raw materials. We get drop in orders all the time because they run short of this or that.

    Shipping the Xbox360 around the world is a not issuse. Every frieght company in the world has extra capacity

  210. Whoever thinks demand can be met on the first few weeks of a hot product doesn’t know what ramping up production means. Whoever thinks a few crash boxes will hurt the Xbox 360 has forgotten the lesson from the nano scratch complaints.

  211. Whoever thinks demand can be met on the first few weeks of a hot product doesn’t know what ramping up production means. Whoever thinks a few crash boxes will hurt the Xbox 360 has forgotten the lesson from the nano scratch complaints.

  212. [...] I am looking forward to the Irish geek dinner with Robert Scoble, but my mind has been racing. How do I act? What do I ask him? What do I wear to the dinner? I am in the exact same situation as I was when we got to see Steve Ballmer give a talk in Trinity College, Dublin on October 7th, titled “Creating Innovation with Real Impact.” On that particular day I choose to wear my “Allergic To Stupid People” t-shirt. Unfortunately we did not get to meet Steve in person on that day, which was a disappointment as we had travelled many miles just for the event. Would Steve even contemplate a geek dinner with Irish bloggers? So now, with a few days to go I can quite honestly say I am both excited and I am expecting disappointment. Will event unfold the same as before? What do I say to Robert if/when I get to shake hands with him? Ask him about the X-Box 360? Should I put on the most Irish country accent I can imitate and say something both funny and stupid? “Well Robert, ’tis a grey-t plesh-ure ta have ya here boss! Welchom to Eye-ir-land!” I don’t think he’d be impressed with that. Of course, I am open to suggestions… [...]

  213. Friday morning, black Friday. Not a single major retailer in silcon valley received any additional Xbox 360 shipments. Kind of blows that theory about a smooth ongoing supply.

  214. Friday morning, black Friday. Not a single major retailer in silcon valley received any additional Xbox 360 shipments. Kind of blows that theory about a smooth ongoing supply.

  215. We Three Red Lights

    We three red lights are;
    Bearing destruction, we traverse afar,
    Field and fountain, moor and mountain,
    Following yonder Ring of Light.

    O red light of wonder, red of light,
    Red ever so bright,
    Westward venturing, not proceeding,
    Guide us to thy perfect green light.

    Born on the pre-order plain
    Games I bring to it again,
    Power forever, ceasing never,
    Over us all to play.

    Fans to offer have I;
    String owns a power supply high;
    Frustration and pleading, voices raising,
    Cursing on high.

    Three red lights flashing mine, its bitter perfume
    Breathes death of gathering gloom;
    Sorrowing, sighing, bleeding, dying,
    Sealed in the stone cold tomb.

    Glorious before, now behold it not arise;
    Toil and sacrifice;
    Anguish, Anguish,
    Sounds through the earth and skies.

  216. We Three Red Lights

    We three red lights are;
    Bearing destruction, we traverse afar,
    Field and fountain, moor and mountain,
    Following yonder Ring of Light.

    O red light of wonder, red of light,
    Red ever so bright,
    Westward venturing, not proceeding,
    Guide us to thy perfect green light.

    Born on the pre-order plain
    Games I bring to it again,
    Power forever, ceasing never,
    Over us all to play.

    Fans to offer have I;
    String owns a power supply high;
    Frustration and pleading, voices raising,
    Cursing on high.

    Three red lights flashing mine, its bitter perfume
    Breathes death of gathering gloom;
    Sorrowing, sighing, bleeding, dying,
    Sealed in the stone cold tomb.

    Glorious before, now behold it not arise;
    Toil and sacrifice;
    Anguish, Anguish,
    Sounds through the earth and skies.

  217. Ohmigosh, this this too funny for words. :)

    Sony adds support for Xbox 360

    http://www.xbox360fanboy.com/2005/11/26/sony-adds-support-for-xbox-360/

    Earlier this week Sony showed up in force for Microsoft’s launch party, and now our industrious readers have found another way for Sony to support the Xbox 360. Literally. As has been reported, many of the heating issues related to the Xbox 360 have centered around the console’s gianormous power supply getting too hot when placed on the floor. The solution was to suspend it by string or to rest it on the sides of a box in such a way that air could circulate around it unobstructed. Well, guess what box seems to be custom made to help the Xbox 360′s power block stay cool? That’s right: Sony’s PSP box. It is an absolute 100% perfect fit.

  218. Ohmigosh, this this too funny for words. :)

    Sony adds support for Xbox 360

    http://www.xbox360fanboy.com/2005/11/26/sony-adds-support-for-xbox-360/

    Earlier this week Sony showed up in force for Microsoft’s launch party, and now our industrious readers have found another way for Sony to support the Xbox 360. Literally. As has been reported, many of the heating issues related to the Xbox 360 have centered around the console’s gianormous power supply getting too hot when placed on the floor. The solution was to suspend it by string or to rest it on the sides of a box in such a way that air could circulate around it unobstructed. Well, guess what box seems to be custom made to help the Xbox 360′s power block stay cool? That’s right: Sony’s PSP box. It is an absolute 100% perfect fit.

  219. [...] Secondly, stocks are surprisingly short. Now I know this is due to the huge demand, and as Robert Scoble told us “We’re making them as fast as we can,” but I’m sure there are going to be alot of disappointed kids at Christmas. And for those that can get one, pretty broke parents. [...]

  220. Xbox 360 Marketing: Best or Worst?

    I saw that Scoble linked to my blog, hoping to help a customer leaving comments who had questions about our “Xbox 360 Marketing Campaign.” I noticed a linked blog entry from “Shaded” called “Xbox 360 marketing smokescreen,” where he asks

  221. Quote-> ” The Xbox 360 launch has gone fairly smoothly. The biggest fly in the ointment is that there aren’t enough units

    Paul Jackson, Forrester Research”

    this is from

    http://news.bbc.co.uk/1/hi/technology/4491804.stm

    slightly laughable due to the increasing posts on variuous websites about X-Box crashes due to the power supply units?
    Don’t you just love that phrase……fairly smoothly, i just wish they`d define it better. ( i wonder if he means all the posts appearing from people complaining of ‘crashes’ )

  222. Quote-> ” The Xbox 360 launch has gone fairly smoothly. The biggest fly in the ointment is that there aren’t enough units

    Paul Jackson, Forrester Research”

    this is from

    http://news.bbc.co.uk/1/hi/technology/4491804.stm

    slightly laughable due to the increasing posts on variuous websites about X-Box crashes due to the power supply units?
    Don’t you just love that phrase……fairly smoothly, i just wish they`d define it better. ( i wonder if he means all the posts appearing from people complaining of ‘crashes’ )

  223. Just thought i would add another comment, I think they should change their adverts to say……” supplied with every x-box, an overheating powersupply!!! just think, you can use it this winter when it snows!, *doubles as a handwarmer!* :)

  224. Just thought i would add another comment, I think they should change their adverts to say……” supplied with every x-box, an overheating powersupply!!! just think, you can use it this winter when it snows!, *doubles as a handwarmer!* :)

  225. Well I was out in the stores this weekend – after doing my usual online shopping.

    I would not be surprised if Sony PS2 sales exceed Xbox 360 sales this season.

  226. Well I was out in the stores this weekend – after doing my usual online shopping.

    I would not be surprised if Sony PS2 sales exceed Xbox 360 sales this season.

  227. I got my Premium XBOX 360 today at Costco, bundled with extra wireless controller, play and charge kit and PGR3. They ahve the fairest bundle for sure.

  228. I got my Premium XBOX 360 today at Costco, bundled with extra wireless controller, play and charge kit and PGR3. They ahve the fairest bundle for sure.

  229. Microsucks rushed another product to market before its time. It wasn’t ready and the didn’t have enough supply. I spoke with a buyer at Best Buy and he tells me that Microsoft have made very few units available to them. They are defective anyway, they overheat and break.

    Microsoft is being sued (class action lawsuit) for knowing distributed DEFECTIVE XBOXES.

    http://www.macworld.com/news/2005/12/05/xboxsuit/index.php

    Save your money kids, PS3 blows away Microsucks product. Xbox may have more impressive tech specs but it all comes down to the games and how they play on the machine and here Playstation 3 clearly blows Xbox out of the water

  230. Microsucks rushed another product to market before its time. It wasn’t ready and the didn’t have enough supply. I spoke with a buyer at Best Buy and he tells me that Microsoft have made very few units available to them. They are defective anyway, they overheat and break.

    Microsoft is being sued (class action lawsuit) for knowing distributed DEFECTIVE XBOXES.

    http://www.macworld.com/news/2005/12/05/xboxsuit/index.php

    Save your money kids, PS3 blows away Microsucks product. Xbox may have more impressive tech specs but it all comes down to the games and how they play on the machine and here Playstation 3 clearly blows Xbox out of the water

  231. man i wish all you haters of microsoft give em some slack. I mean cmon Sony was first to launch there PS2 then Microsoft launched the Xbox now it’s vise-vesa.And trust me when i say this when the ps3 is launched they will have shortages,problems being reported,and people will still in fact go out and buy them as they did the xbox 360 even when they heard the news about the overheating just because they both are must haves,and they both are equal o me because i love to play video games and thats al that matters sony has better games them microsoft and vise-vesa so “dont hate the game hate the player”

  232. man i wish all you haters of microsoft give em some slack. I mean cmon Sony was first to launch there PS2 then Microsoft launched the Xbox now it’s vise-vesa.And trust me when i say this when the ps3 is launched they will have shortages,problems being reported,and people will still in fact go out and buy them as they did the xbox 360 even when they heard the news about the overheating just because they both are must haves,and they both are equal o me because i love to play video games and thats al that matters sony has better games them microsoft and vise-vesa so “dont hate the game hate the player”

  233. my controller has a shortage in the cord its a wireless controler but my battery is dead and the cord dont work so can ya help

  234. my controller has a shortage in the cord its a wireless controler but my battery is dead and the cord dont work so can ya help