When I was in Montana I kept hearing about RightNow. Everyone there is proud of the company and its success, particularly at the TechRanch where I had lunch on Thursday. Now I see Tom Foremski writing about Greg Gianforte, RightNow's CEO, and his new book. Added to my reading list.
I'd love to meet Greg too. Sounds like a real interesting guy. It's hard enough to make a successful startup happen in Silicon Valley where there's lots of entrepreneurial support around (and a deep geek culture) but it's gotta be 10x harder to make happen in Montana (fewer people live in the entire state than live in San Jose, for instance).
You'll be hearing a lot more about RightNow Technologies, I predict.