Dell joins the bloggy Web

Oh, oh, this is becoming a trend. A human being on Dell’s Web site? Calling Jeff Jarvis, calling Jeff Jarvis! Oh, he already chimed in. Steve Rubel did too and says the same thing.

What did I tell Nestle when someone asked “how do you start?”

Listen. Listen. Listen. Er. Technorati. Technorati. Technorati.

Link to your enemies. It takes away their karmic power.

I told Quixtar to link to everyone who says that Quixtar sucks. There are QUITE A FEW!

Why do that? Well, it takes away our power to poke at your negative spots if you openly admit them. That turns throwing rocks through your front window into a boring exercise.

By the way, I agree with Andy Lark that we should be nicer to new companies that try the bloggy Web. At least give them a couple of weeks to get settled into their new homes before we start lobbing rocks through their front windows. Of course, I doubt anyone will listen to me because these companies came into the bloggy Web so late that the mob isn’t gonna automatically be nice the way they were to me three years ago.

Shel Holtz noticed that they got inspiration from Channel 9. Very honored, thanks!

52 thoughts on “Dell joins the bloggy Web

  1. Note: From the Dell blog…. Conversation is encouraged and expected. However, moderation of comments is necessary to prevent spam, profanity and off-topic commentary. Comments related to specific product support or customer service issues will be addressed separately rather than posted here. Please use the links in Contact Us for product and customer service assistance.

    This is all I need to read. It’s at the end of a Dell company Blog.
    Dell does not stand by the product they make! nor do they want comments that are negative about their customer service. The ViPs are all out to lunch and counting the money they suckered off the public. My XPS stands for xtra Piece of ____, crimped cables, a Hitachi 500gb(not covered) crashed drive, the LCD monitor has fingerprints and dirt inside the screen, electrical shorts with the media reader, dvdrw that doesn’t work and not recognized the CD writer is in the same sinking cheap part boat. The machine hasn’t worked properly since day one. Sometimes I think they sent me somebody’s return.
    No Way in Hell buy a Dell. There’s a saying about the fool and his money, Don’t be a Victim and don’t buy their advertising. The Dell people could care one ioda about the consumer. I thought I was purchasing a top of the line machine and when the drive crashed 10 days out of warranty the tech found a cut cable, when he went into the machine to replace the drive, he also told me he had six XPS’s sitting on the work bench waiting for their shoddy parts to be sent from the factory. SAVE YOURSELF the TROUBLE and purchase a Sony or Compact anything but Dell and don’t say you haven’t been warned. Call customer service and see how your treated, Ill tell you quickly, anyone on the other side of the world could care less about your computer, and the problems your having, any executive from Dell that reads this I do have pity on you, your company stinks, its a good thing you people don’t make airplanes or cars….. Service Tag 2LYPZ71 Tjelen ……………..
    Like Mister ‘T’ says ‘I PITTY THE FOOL’

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  5. Is it just me, or should Dell not give a damn what you “elite” think of their blog? Give them time and let them develop their own style.

    As for the “elite,” I learn more useful information from the likes of Scott Guthrie, Dino Esposito, Nikhil Kothari, and similar types than I did from Scoble when he was at MS, and they don’t act like arbiters of what’s an acceptable blog or not either.

    Get off your high horses, guys. So you have opinions on how your blog universe should be run. Woo hoo. Guess what opinions are like?

  6. Is it just me, or should Dell not give a damn what you “elite” think of their blog? Give them time and let them develop their own style.

    As for the “elite,” I learn more useful information from the likes of Scott Guthrie, Dino Esposito, Nikhil Kothari, and similar types than I did from Scoble when he was at MS, and they don’t act like arbiters of what’s an acceptable blog or not either.

    Get off your high horses, guys. So you have opinions on how your blog universe should be run. Woo hoo. Guess what opinions are like?

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  9. I got a great laugh from the Dell blog. I discovered something there that I didn’t know before. Their Director of Design and Usability shares a name with an algorist and (now) software developer whose motto is (or was) “No concession to the hated user.” All of which I discuss at 2020 hindsight. Read it and laugh with me.

  10. I got a great laugh from the Dell blog. I discovered something there that I didn’t know before. Their Director of Design and Usability shares a name with an algorist and (now) software developer whose motto is (or was) “No concession to the hated user.” All of which I discuss at 2020 hindsight. Read it and laugh with me.

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  12. Hi Robert,

    I always love reading your stuff, but I think you left an important fact out of this post, Nestle have been the subject of a worldwide boycott campaign for years; you can read about it on Technorati. And the interesting thing about it is that it is a good example of people power. More details here: http://www.technorati.com/search/nestle boycott

  13. Hi Robert,

    I always love reading your stuff, but I think you left an important fact out of this post, Nestle have been the subject of a worldwide boycott campaign for years; you can read about it on Technorati. And the interesting thing about it is that it is a good example of people power. More details here: http://www.technorati.com/search/nestle boycott

  14. I think the obvious C9 connection is the “So, who are you?” at the beginning of the video. :)

  15. I think the obvious C9 connection is the “So, who are you?” at the beginning of the video. :)

  16. Dell’s blog is probably outsourced to someone in India. Just to save money and probably no one that’s acutally from the company is listening. ;)

  17. Dell’s blog is probably outsourced to someone in India. Just to save money and probably no one that’s acutally from the company is listening. ;)

  18. “That turns throwing rocks through your front window into a boring exercise.” So apt.

    Gosh, this inspires me to really get a fire in the heart burning for more Linden Lab blogging. Robin Linden’s been posting essential community news on Be The Change @ http://secondlife.blogs.com/change/
    and it really excites me to think what else is going to grow.

    I keep dreaming about “conversations”…

  19. “That turns throwing rocks through your front window into a boring exercise.” So apt.

    Gosh, this inspires me to really get a fire in the heart burning for more Linden Lab blogging. Robin Linden’s been posting essential community news on Be The Change @ http://secondlife.blogs.com/change/
    and it really excites me to think what else is going to grow.

    I keep dreaming about “conversations”…

  20. Robert

    As soon as I started to watch the videos, I was instantly reminded of Channel 9.

    Either they are nodding to the success of what you did, or this is your side job you’ve not been telling us.

    I kid, of course, I consider your style as more ‘raw’ and more ‘real’.

  21. Robert

    As soon as I started to watch the videos, I was instantly reminded of Channel 9.

    Either they are nodding to the success of what you did, or this is your side job you’ve not been telling us.

    I kid, of course, I consider your style as more ‘raw’ and more ‘real’.

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