Four little links say volumes at Dell site

I think we should institute a two-week moratorium against saying anything bad about a new corporate blog. Dell already shows that they understand the power of a link. Their post this morning tells me it’s not old-school “push a message out” time but that they are watching and learning.

Dell does have its problems. It’s getting squeezed on the high end by Apple and on the low end by the Chinese. And they have earned a reputation for inconsistent customer service (I’ve always been treated well by Dell, I had two of their computers under my desk at Microsoft).

One thing that Dell should make a bigger deal about is their new HD laptops. Apple doesn’t do full 1080i resolution. Dell has a laptop that does and I started seeing a few of those spring up around Microsoft before I left. The screen is stunning.

It’s unfortunate, though, that their case design is so uninspired. Apple will continue winning high-end sales not because of their features or price but simply because they put together a total package that is simply sexier than what Dell is offering.

Dell is blowing it by not featuring HD resolution on its home user laptop page. I know quite a few people who want the best resolution laptop possible (software developers, for instance, CRAVE real estate).

In fact, you can’t even find the laptop with the wide-screen HD resolution unless you click on their small business page.

Now, I have $2,500 burning a hole in my wallet. I’m gonna wait to see if Apple comes out with a laptop that supports full 1080i resolution at its developer conference in August. If not, I’m gonna buy a Dell, uninspired case design and poor marketing nonetheless.

And why can’t I get that super dooper screen with Media Center on it? Or, am I just missing the “right” page?

I’m imagining watching Lost episodes in the car on my new super dooper Dell high res wide screen display! I’m amazed that Dell isn’t making a big deal about this because this is something that Dell can do that Apple can’t do (yet).

Oh, and Dell, why do I need to go to Lenovo or Motion or Gateway for a Tablet PC?

Update: Wikipedia has an explanation of WUXGA screen resolutions and why that matters for HD video. That page also links to a variety of manufacturers that make WUXGA screens.

153 thoughts on “Four little links say volumes at Dell site

  1. “So after years of saying how much better their hardware and software is, they become just another PC company (admittedly, with their own OS)”

    … the main reason most people USE the mac… why can’t the linux/windows hardcores figure this out?

  2. “So after years of saying how much better their hardware and software is, they become just another PC company (admittedly, with their own OS)”

    … the main reason most people USE the mac… why can’t the linux/windows hardcores figure this out?

  3. “So after years of saying how much better their hardware and software is, they become just another PC company (admittedly, with their own OS)”

    … the main reason most people USE the mac… why can’t the linux/windows hardcores figure this out?

  4. I have the Dell Latitude D820. 15.4″ WUXGA. It’s far from ugly. Make sure you look closely at this one before purchase. IEEE 1394, ExpressCard slot, powered USB, etc. All the bells and whistles in a light weight package.

  5. I have the Dell Latitude D820. 15.4″ WUXGA. It’s far from ugly. Make sure you look closely at this one before purchase. IEEE 1394, ExpressCard slot, powered USB, etc. All the bells and whistles in a light weight package.

  6. I have the Dell Latitude D820. 15.4″ WUXGA. It’s far from ugly. Make sure you look closely at this one before purchase. IEEE 1394, ExpressCard slot, powered USB, etc. All the bells and whistles in a light weight package.

  7. Someone said let’s see Dell tri-boot OSX, Linux and XP. You know if Apple would release OSX to other companies, they might. Unix has been run on PC’s for a heck of a lot longer that on Mac’s. I think Steve Jobs will not release OSX to PC makers because they have already tested it on some Dells, HPs and IBMs and found it runs better on the PCs. Now I’ve been around since the Apple II, I was a huge Woz fan, and I respect Jobs, but before using Intel chips (Oh when are the AMD fans going to jump Apple’s tush for that HUGE mistake), their hardware was crap!. By putting Intel chips in, they instantly doubled the power of their computers, for the same price. So were they over-charging then, or now? And Apple users ate it up, and keep coming back. So after years of saying how much better their hardware and software is, they become just another PC company (admittedly, with their own OS) and the Apple fans can’t praise them enough. What??
    Oh dang, did I go way off topic or what, sorry.
    Um,oh yeah! Dell has been using UXGA and WUXGA screens for years, nothing new, still have them even in Inspirons, most people hate them, icons too small and web sites are tiny. I love them.
    Media Center?? Dude, did you like work for Microsoft or something? MCE is too close to ME and I have a feeling it will go EOL about as fast.

  8. Someone said let’s see Dell tri-boot OSX, Linux and XP. You know if Apple would release OSX to other companies, they might. Unix has been run on PC’s for a heck of a lot longer that on Mac’s. I think Steve Jobs will not release OSX to PC makers because they have already tested it on some Dells, HPs and IBMs and found it runs better on the PCs. Now I’ve been around since the Apple II, I was a huge Woz fan, and I respect Jobs, but before using Intel chips (Oh when are the AMD fans going to jump Apple’s tush for that HUGE mistake), their hardware was crap!. By putting Intel chips in, they instantly doubled the power of their computers, for the same price. So were they over-charging then, or now? And Apple users ate it up, and keep coming back. So after years of saying how much better their hardware and software is, they become just another PC company (admittedly, with their own OS) and the Apple fans can’t praise them enough. What??
    Oh dang, did I go way off topic or what, sorry.
    Um,oh yeah! Dell has been using UXGA and WUXGA screens for years, nothing new, still have them even in Inspirons, most people hate them, icons too small and web sites are tiny. I love them.
    Media Center?? Dude, did you like work for Microsoft or something? MCE is too close to ME and I have a feeling it will go EOL about as fast.

  9. “Mark: I’m joining a video content company. I want a monitor that displays all the pixels of my work.”

    Ahh, I see your angle now. But editing on the road is great on the run with either system, but when you do the major or final edits in studio, you’ll probably be on an external monitor anyways, no?

    You may not like it, but then you’re back to looking at OSs or some other differentiating design of the notebooks.

  10. “Mark: I’m joining a video content company. I want a monitor that displays all the pixels of my work.”

    Ahh, I see your angle now. But editing on the road is great on the run with either system, but when you do the major or final edits in studio, you’ll probably be on an external monitor anyways, no?

    You may not like it, but then you’re back to looking at OSs or some other differentiating design of the notebooks.

  11. Again, how noble of you guys to institute a moratorium on saying bad things about another blog. I personally am no Dell fan, but why should they care whether or not Scoble or anyone else cheers their blog or not?

    This is a serious question, not a bash or argument just for the sake of it.

    Seriously, I see “early” bloggers and podcasters acting like they invented the world and it amazes me how much like the old media that attitude is. Isn’t that exactly what you people were railing against with blogs and podcasts?

    Don’t take yourselves so seriously. 20 years from now, no one will remember most of you. Actually, the way kids are today, no one will remember ANY of you.

  12. Again, how noble of you guys to institute a moratorium on saying bad things about another blog. I personally am no Dell fan, but why should they care whether or not Scoble or anyone else cheers their blog or not?

    This is a serious question, not a bash or argument just for the sake of it.

    Seriously, I see “early” bloggers and podcasters acting like they invented the world and it amazes me how much like the old media that attitude is. Isn’t that exactly what you people were railing against with blogs and podcasts?

    Don’t take yourselves so seriously. 20 years from now, no one will remember most of you. Actually, the way kids are today, no one will remember ANY of you.

  13. Well, I’m sorry to say the new Dell blog appears that it might be censoring comments. Below is the second of two comments I’ve tried to leave. That fish stinks from the head. :(

    “I find it very suspicious that a comment I took great pain to post yesterday to make you aware of a specific customer service issue never made it past moderation. Censoring reasonable complaints—if that’s what happened—will harm your credibility rather than help it. You need to understand a couple of things about customers like me. It is assuredly not in our own best interest to have an antagonistic relationship with Dell because we need you. But, that also means we aren’t going away.”

  14. Well, I’m sorry to say the new Dell blog appears that it might be censoring comments. Below is the second of two comments I’ve tried to leave. That fish stinks from the head. :(

    “I find it very suspicious that a comment I took great pain to post yesterday to make you aware of a specific customer service issue never made it past moderation. Censoring reasonable complaints—if that’s what happened—will harm your credibility rather than help it. You need to understand a couple of things about customers like me. It is assuredly not in our own best interest to have an antagonistic relationship with Dell because we need you. But, that also means we aren’t going away.”

  15. Well, I’m sorry to say the new Dell blog appears that it might be censoring comments. Below is the second of two comments I’ve tried to leave. That fish stinks from the head. :(

    “I find it very suspicious that a comment I took great pain to post yesterday to make you aware of a specific customer service issue never made it past moderation. Censoring reasonable complaints—if that’s what happened—will harm your credibility rather than help it. You need to understand a couple of things about customers like me. It is assuredly not in our own best interest to have an antagonistic relationship with Dell because we need you. But, that also means we aren’t going away.”

  16. Solomonrex: have you ever been on a plane? Have you ever looked at what people use on their laptops? I have. Dozens of times. A high percentage of people watch movies on their laptops. A better HD experience there is a selling feature for many people. Not all, I understand that, but if something is appealing to 1% of the audience that can provide a bit of growth for a company like Dell.

  17. Solomonrex: have you ever been on a plane? Have you ever looked at what people use on their laptops? I have. Dozens of times. A high percentage of people watch movies on their laptops. A better HD experience there is a selling feature for many people. Not all, I understand that, but if something is appealing to 1% of the audience that can provide a bit of growth for a company like Dell.

  18. Solomonrex: have you ever been on a plane? Have you ever looked at what people use on their laptops? I have. Dozens of times. A high percentage of people watch movies on their laptops. A better HD experience there is a selling feature for many people. Not all, I understand that, but if something is appealing to 1% of the audience that can provide a bit of growth for a company like Dell.

  19. I think HD and media center on laptops are non-starters. Few people are using their laptops to consume non-web media, that the stuff online is still really basic. And if I could watch Lost on the ABC website on my TV, I would do that instead. Same with Channel 9.

    I mean, why is ITunes winning huge? Because people don’t want to listen to music on a PC. Without the Ipod, Realplayer and Itunes probably aren’t THAT much better than WMP. But the Ipod IS much better than the other hardware.

    And don’t cry for Dell, they are doing the squeezing. Their only problem is that HP and Compaq can now match their prices, and people would rather buy a laptop in person than based on a small picture on a website. Lord knows Dell can’t possibly serve high resolution pictures for purchase online.

  20. I think HD and media center on laptops are non-starters. Few people are using their laptops to consume non-web media, that the stuff online is still really basic. And if I could watch Lost on the ABC website on my TV, I would do that instead. Same with Channel 9.

    I mean, why is ITunes winning huge? Because people don’t want to listen to music on a PC. Without the Ipod, Realplayer and Itunes probably aren’t THAT much better than WMP. But the Ipod IS much better than the other hardware.

    And don’t cry for Dell, they are doing the squeezing. Their only problem is that HP and Compaq can now match their prices, and people would rather buy a laptop in person than based on a small picture on a website. Lord knows Dell can’t possibly serve high resolution pictures for purchase online.

  21. I think HD and media center on laptops are non-starters. Few people are using their laptops to consume non-web media, that the stuff online is still really basic. And if I could watch Lost on the ABC website on my TV, I would do that instead. Same with Channel 9.

    I mean, why is ITunes winning huge? Because people don’t want to listen to music on a PC. Without the Ipod, Realplayer and Itunes probably aren’t THAT much better than WMP. But the Ipod IS much better than the other hardware.

    And don’t cry for Dell, they are doing the squeezing. Their only problem is that HP and Compaq can now match their prices, and people would rather buy a laptop in person than based on a small picture on a website. Lord knows Dell can’t possibly serve high resolution pictures for purchase online.

  22. Did Vista ship? Would you trust your business to a beta OS? When Vista does ship, I suspect it’ll already be behind Leopard. QuickTime, available for Windows and OS X, does HD today.

    After years of screwing around with Avid on Windows machines, I finally said screw it when I couldn’t get any product to talk to my cameras correctly and efficiently edit HD (or more specifically, DVCPRO HD). I bought a MacBook Pro, Final Cut Pro, and I’ve been having a great time ever since. A few quirks in getting sequence settings to match certain HD flavors, but other than that, it just plain works.

    I don’t get religious about operating systems either… but OS X is vastly superior in my brief experience to anything in Windows short of developing .NET applications (what I do in my day job). Try to make Windows find and install my networked HP printer, or take my camera photos and organize (and publish) them the way iPhoto does. Not a chance.

  23. Did Vista ship? Would you trust your business to a beta OS? When Vista does ship, I suspect it’ll already be behind Leopard. QuickTime, available for Windows and OS X, does HD today.

    After years of screwing around with Avid on Windows machines, I finally said screw it when I couldn’t get any product to talk to my cameras correctly and efficiently edit HD (or more specifically, DVCPRO HD). I bought a MacBook Pro, Final Cut Pro, and I’ve been having a great time ever since. A few quirks in getting sequence settings to match certain HD flavors, but other than that, it just plain works.

    I don’t get religious about operating systems either… but OS X is vastly superior in my brief experience to anything in Windows short of developing .NET applications (what I do in my day job). Try to make Windows find and install my networked HP printer, or take my camera photos and organize (and publish) them the way iPhoto does. Not a chance.

  24. Did Vista ship? Would you trust your business to a beta OS? When Vista does ship, I suspect it’ll already be behind Leopard. QuickTime, available for Windows and OS X, does HD today.

    After years of screwing around with Avid on Windows machines, I finally said screw it when I couldn’t get any product to talk to my cameras correctly and efficiently edit HD (or more specifically, DVCPRO HD). I bought a MacBook Pro, Final Cut Pro, and I’ve been having a great time ever since. A few quirks in getting sequence settings to match certain HD flavors, but other than that, it just plain works.

    I don’t get religious about operating systems either… but OS X is vastly superior in my brief experience to anything in Windows short of developing .NET applications (what I do in my day job). Try to make Windows find and install my networked HP printer, or take my camera photos and organize (and publish) them the way iPhoto does. Not a chance.

  25. Marvin, we just bought a 15″ MacBook Pro. I’m well aware of how nice OSX is. Or isn’t. I don’t get religious about OS’s. Personally it isn’t that much better than XP and I have Vista which does lots of AV tasks better than OSX. It does HD natively too.

    By the way, I did Channel 9 (approx 700 hours of video content) on Windows and it didn’t give me many troubles. Not sure what you’re talking about. My camera worked with XP the first time out of the box.

    Resolution is more important to me than the OS, by the way, but that’s just me.

  26. Marvin, we just bought a 15″ MacBook Pro. I’m well aware of how nice OSX is. Or isn’t. I don’t get religious about OS’s. Personally it isn’t that much better than XP and I have Vista which does lots of AV tasks better than OSX. It does HD natively too.

    By the way, I did Channel 9 (approx 700 hours of video content) on Windows and it didn’t give me many troubles. Not sure what you’re talking about. My camera worked with XP the first time out of the box.

    Resolution is more important to me than the OS, by the way, but that’s just me.

  27. Marvin, we just bought a 15″ MacBook Pro. I’m well aware of how nice OSX is. Or isn’t. I don’t get religious about OS’s. Personally it isn’t that much better than XP and I have Vista which does lots of AV tasks better than OSX. It does HD natively too.

    By the way, I did Channel 9 (approx 700 hours of video content) on Windows and it didn’t give me many troubles. Not sure what you’re talking about. My camera worked with XP the first time out of the box.

    Resolution is more important to me than the OS, by the way, but that’s just me.

  28. I think Mr. Scoble is missing the point. I just purchased a 17″ MacBook Pro. I did not purchase the computer first because of appealing design, that’s just the cherry on top. I purchased the computer because of OS X. Many people miss this when they talk about Apple design. If other hardware vendors were making OS X machines, my computer might not be so sexy looking, but it would be running OS X. Mr. Scoble should also consider that while a full 1080i is nice, it should be noted that if you want to develop HD content, the Mac is probably the way to go. After having connected my Sony HD camera to a PC running Windows and dealing that the resulting onslaught of problems, watching it just work with iMovie and Final Cut was almost like science fiction.

  29. I think Mr. Scoble is missing the point. I just purchased a 17″ MacBook Pro. I did not purchase the computer first because of appealing design, that’s just the cherry on top. I purchased the computer because of OS X. Many people miss this when they talk about Apple design. If other hardware vendors were making OS X machines, my computer might not be so sexy looking, but it would be running OS X. Mr. Scoble should also consider that while a full 1080i is nice, it should be noted that if you want to develop HD content, the Mac is probably the way to go. After having connected my Sony HD camera to a PC running Windows and dealing that the resulting onslaught of problems, watching it just work with iMovie and Final Cut was almost like science fiction.

  30. I think Mr. Scoble is missing the point. I just purchased a 17″ MacBook Pro. I did not purchase the computer first because of appealing design, that’s just the cherry on top. I purchased the computer because of OS X. Many people miss this when they talk about Apple design. If other hardware vendors were making OS X machines, my computer might not be so sexy looking, but it would be running OS X. Mr. Scoble should also consider that while a full 1080i is nice, it should be noted that if you want to develop HD content, the Mac is probably the way to go. After having connected my Sony HD camera to a PC running Windows and dealing that the resulting onslaught of problems, watching it just work with iMovie and Final Cut was almost like science fiction.

  31. I HAVE seen 1080p. Heck, I even have a camera that can shoot in that format (Panasonic HVX200). Still, the weak point in video is rarely the screen itself. Usually it’s the chips or software that adapt the signal to display on the screen.

    For example, I have 37″ Westinghouse LCD as my primary TV. If I feed 720p into it via component cables, the TV translates it into 1080p, the TV’s native resolution. It looks pretty good. When my DVR computer running BeyondTV outputs via 1920×1080 DVI, the software doing the upscaling, it looks AMAZING. Whatever BeyondTV does to upscale, whether it be something they roll or something through the video hardware and drivers, it does it better than the chip inside the TV.

    I like high resolution screens too. My Dell, which I don’t use much anymore, has that obscene resolution on a 15″ screen, but it doesn’t have the CPU balls to playback HD at full frame rate.

    That said, the 17″ MacBook Pro does more than 1080p. :) And it’s still just an inch thick.

  32. I HAVE seen 1080p. Heck, I even have a camera that can shoot in that format (Panasonic HVX200). Still, the weak point in video is rarely the screen itself. Usually it’s the chips or software that adapt the signal to display on the screen.

    For example, I have 37″ Westinghouse LCD as my primary TV. If I feed 720p into it via component cables, the TV translates it into 1080p, the TV’s native resolution. It looks pretty good. When my DVR computer running BeyondTV outputs via 1920×1080 DVI, the software doing the upscaling, it looks AMAZING. Whatever BeyondTV does to upscale, whether it be something they roll or something through the video hardware and drivers, it does it better than the chip inside the TV.

    I like high resolution screens too. My Dell, which I don’t use much anymore, has that obscene resolution on a 15″ screen, but it doesn’t have the CPU balls to playback HD at full frame rate.

    That said, the 17″ MacBook Pro does more than 1080p. :) And it’s still just an inch thick.

  33. I HAVE seen 1080p. Heck, I even have a camera that can shoot in that format (Panasonic HVX200). Still, the weak point in video is rarely the screen itself. Usually it’s the chips or software that adapt the signal to display on the screen.

    For example, I have 37″ Westinghouse LCD as my primary TV. If I feed 720p into it via component cables, the TV translates it into 1080p, the TV’s native resolution. It looks pretty good. When my DVR computer running BeyondTV outputs via 1920×1080 DVI, the software doing the upscaling, it looks AMAZING. Whatever BeyondTV does to upscale, whether it be something they roll or something through the video hardware and drivers, it does it better than the chip inside the TV.

    I like high resolution screens too. My Dell, which I don’t use much anymore, has that obscene resolution on a 15″ screen, but it doesn’t have the CPU balls to playback HD at full frame rate.

    That said, the 17″ MacBook Pro does more than 1080p. :) And it’s still just an inch thick.

  34. Jeff, good point. But after seeing 1080 (no i) on a high res screen you would be VERY impressed.

    Plus it’s just better all around too. Text is better on such a screen and you can fit more in (if your eyes are good enough to look at small icons and text).

  35. Jeff, good point. But after seeing 1080 (no i) on a high res screen you would be VERY impressed.

    Plus it’s just better all around too. Text is better on such a screen and you can fit more in (if your eyes are good enough to look at small icons and text).

  36. Jeff, good point. But after seeing 1080 (no i) on a high res screen you would be VERY impressed.

    Plus it’s just better all around too. Text is better on such a screen and you can fit more in (if your eyes are good enough to look at small icons and text).

  37. Mark: I’m joining a video content company. I want a monitor that displays all the pixels of my work.

    David: watching a DVD while driving is illegal and dangerous. But, my 12-year-old son sits in the back seat with headphones while watching a DVD.

  38. Mark: I’m joining a video content company. I want a monitor that displays all the pixels of my work.

    David: watching a DVD while driving is illegal and dangerous. But, my 12-year-old son sits in the back seat with headphones while watching a DVD.

  39. Mark: I’m joining a video content company. I want a monitor that displays all the pixels of my work.

    David: watching a DVD while driving is illegal and dangerous. But, my 12-year-old son sits in the back seat with headphones while watching a DVD.

  40. Do you want a DVD player? Sounds like that’s all that matters.

    Get the Mac and use the most advanced OS around. Or tri-boot with OSX, Linux, or Windows. See if the Dell can do that.

  41. Do you want a DVD player? Sounds like that’s all that matters.

    Get the Mac and use the most advanced OS around. Or tri-boot with OSX, Linux, or Windows. See if the Dell can do that.

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