Never pick a fight with the camera

by on September 22, 2006

The rules are, if you’re in public you can be videoed. As this guy found out. Oh, and if you’re a company and someone says something bad about your product it’s probably best if you just take care of the problem and don’t push back. Why? Cause now Stila caused themselves another round of bad PR. Yesterday I met someone who is going to start a blog just to expose a business in her neighborhood who ripped her off.

  • Interesting how blogging is leading to a more perfectly competitive business world (through greater availabilty of information). I think those blogs to expose "rip off" businesses are going to start coming up fast...
  • Neal
    How timely for me. I've been stewing for three days over an incident with major Amazon.com book reseller gohastings. The instant they listed a rare book they chose to sell it to me, fulfilling my pre-order and charging my credit card. Ten days later they email that they're unable to find a copy but will try for thirty days. They committed a fraud by selling and accepting payment for an item they didn't have - something their feedback says they do about 10% of the time. They've violated at least four Amazon rules and regulations. They caused me to cease bidding on auctions, to pass up other reasonably priced copies, and they've destroyed my pre-order because it can't be put back in place - nor can I enter a new one anymore. Huge loss of time for me, financial loss, and lots of frustration. Believe me, I'm already planning on lots of phone time with Amazon escalating the issue, filing complaints with BBB, Texas Attorney General, hitting every web-oriented complaint site, not to mention starting a blog on it. Oh yeah, that's how this post is timely for me and them.
  • Dood!

    Thanks for the mention. You sent my hit meter through the roof.
  • Little Brother bites back! I love to laugh at those who assert their "right to privacy" when they're misbehaving in public.
  • A friend of mine started a blog after a disastrous experience with a window company... well, read all about it:

    http://replacementwindowdisasters.blogspot.com/

    and discussion forum: http://groups.yahoo.com/group/nuviewcustomers/

    The group have gotten coverage from local TV news and the attention of the police and FBI... blogging works!
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