I’m gonna be in Seattle on October 5 and 6 and the new MindCamp party looks like a real interesting one. NASDAQ is sponsoring it and will give a talk on how to get your company ready for IPO. Is this bubble going to pull in retail investors again? Looks like it may.
I promised no more HP news, but sorry, this story (seen here on Google News) just continues to get attention from all corners of the business world. I never imagined that it would get so bad when I first started reading about it and reacting to it. But, my initial instincts (that the smell from this board were awful and a huge price needed to be paid by HP’s top management) are still in place. I wish it weren’t so, but Congress was firing away today.
Best quote I saw was in this article by the New York Times:
In a brief moment of laughter in an otherwise tense interrogation, Representative Joe Barton, Republican of Texas, told Dunn, “If I called you up, Dunn, and asked you for your phone records for the last six months, would you give me that?”
“In your position,” Dunn said, then added after a pause, “I would give you my phone records.” The room exploded with laughter, and Barton replied, “Well, praise the Lord, I wouldn’t give you mine.”
I’m trying LicketyShip out (just turned on publicly this morning). Unfortunately the first thing I wanted (some more Avery business card holders for binders) aren’t available from LicketyShip. But my friends who’ve tried the service say that it works great and gets stuff to your office in a few hours. I wrote about them a while back, but they are using shipping services and couriers to get stuff to you in less than a day.
I imagine one day I’ll be able to jump on a service like this, say “I’m heading to San Jose airport at 1 p.m.” and have it tell me if there’s a package waiting nearby that I could pick up and make some money. Anyway, nice UI.
One thing is that it starts up an IM if you have a problem. So far no human has answered. That’s not good. I’d love to see a webcam of who’s answering customer service questions so I would know if he or she is on break or not. It says they are online…
Frank Shaw, who is Vice President of Waggener Edstrom (Microsoft’s main PR firm), asks an interesting question: “If “Diggnation” were on a national cable or broadcast feed, would 250k viewers be seen as success or the road to to cancellation? You decide….“
Here’s a question I have. If you have a new technology product or service to launch, would you rather launch it on Diggnation or on the front of the business page of, say, USA Today?
By the way, Frank is one of those gatekeepers who can get you in front of Microsoft executives. It’ll be really interesting to see if Diggnation is ever broadcast from BillG’s office. Imagine Kevin Rose drinking beer with Bill Gates and Steve Ballmer. If that ever happens I’ll know the world has really gotten loopy.
Congrats to PodTech competitors Podshow, who just got $15 million in a second round of VC financing, John Furrier learned. Can’t wait to see Adam Curry and team at the Podcast and Portable Media Expo (I’ll be traveling down there this afternoon, drop me a line if you wanna get together. My cell phone is always on my blog — over there on the right side. No, down lower.)
Looks like things are going to get even more interesting in the new media world.
UPDATE: more info on this story over on TechMeme.
Whenever I look into a new product or idea or service I do a Google search on “company name” and “sucks.” Or “product name” and “sucks.” Replace “sucks” with “problem” or “bad customer service” and try again.
Here’s an example of a company that’s losing tons of potential customers: Dreamhost. It also is an example of how the word-of-mouth network works. Jeremiah Owyang works at Hitachi Data Systems. I’ve gotten to know him and know he’s a pretty level-headed guy. Doesn’t link to the latest fad or hot post from Digg. Does his homework, etc etc.
Anyway, he came to a presentation I gave to a few people this morning. Afterward he came up and explained how Dreamhost was screwing a friend of his and is totally non-responsive. He wrote it up on his blog.
If you’re considering hosting services I’d recommend you read this post about Dreamhost first. Pretty bad customer service.
So Freyburg doesn’t like the ScobleShow (or Revision 3 either). Cool. It doesn’t seem like he even watched a single show.
It’s a bootstrap, though, so I’m willing to admit it sucks. What did Freyburg expect? Lost? I think my show is going to suck for the first two months. Why? I’m still playing around. Learning what works. Listening to people who are watching. And brainstorming. I see all the flaws in what I’m doing. Even if you all are too nice to point them out to me for now (thank you, that’s much appreciated).
The whole videoblogging community is bootstrapping right now. Just like the early bloggers were figuring out what worked. Remember, Jason Calacanis wasn’t there in 2000, but he watched what was going on, learned, and then built his network and sold it to AOL later.
By the way, I haven’t tried Ask’s blog search for quite some time. It really is quite a bit better than it used to be — I think it is going to be my favorite blog search, but I need to do some more comparisons. I used it to find the best commentary from blogs about ScobleShow:
Jonathan Schwartz, CEO of Sun Microsystems: “the next Katie Couric.”
Frank Barnako, of CBS MarketWatch: “it’s firm and fully packed!”
Jason Calacanis, VP at AOL: “Way to go Robert!”
NMM Medical Informatics Blog: “If you are interested in the world of tech, you should definitely check out the new Scoble Show on Podtech.”
Loren Heiny, software entrepreneur and Tablet PC freak like me: “I really like the wide format of the video. Nicely done.”
Duncan Reilly: “got to say it’s pretty damn good.”
Brian Bailey said “congrats on the launch, Robert! You should be very proud.” But he definitely gave me the most feedback on what I did, too. I really appreciate that.
What went wrong?
1) RSS feeds didn’t work. I should be fired for that. The ScobleShow RSS feed is here. I almost called my show “RobertScobleShow.” Which would have spelled out RSS. But it was too corny, I thought.
2) The site’s design is uninspired.
3) There’s no wiki. I want a wiki where everyone can talk with me about future story ideas and where I post next week’s shows. Also where I link in transcripts.
4) No transcripts. Anyone have a good methodology for doing this?
5) No audio only versions of the videos. That sucks.
6) No formats other than Quicktime. I have iPod versions done, need to get those linked in. Also, in future, will do WMV and Sony Playstation formats.
7) No links to other blogs. Because the engineers were putting up my posts I didn’t really do a good job of linking to a bunch of other “related items.” That’ll change on future shows.
8) My audio sucked on some of the interviews. I only had one microphone. I’ll soon have more.
Oh, now the hard work starts. Who to interview? Let’s look at my business cards. Here’s who I’m gonna beg for an interview. What do you think? Which are your favorites from this list?
Presented in no particular order (links to blogs where Google can find them). This is not a comprehensive list. I have now more than 1,400 business cards, but these ones caught my eye.
Michael Wiley, Director, Emerging Technology at General Motors (conversation with him on Hobson and Holtz report)
Janice Fraser, CEO of Adaptive Path
Chris DiBona, Open Source Program Manager, Google
Kelly Goto, principal, gotomedia inc. (great designer)
Tom Conrad, VP of Engineering, Pandora
Craig Newmark, founder of Craigslist
Gene Kavner, director of Amazon.com Associates
Travis Kalanick, founder of red/swoosh (hear him on the Chris Pirillo show)
Mike Sitrin, VP of Grouper (company bio site)
John Tokash, director software development at Homestead
Tara Hunt, online mischief marketer (she’s a geek, let’s be honest)
Dick Hardt, CEO of SXIP
Tim O’Reilly, founder of O’Reilly & Associates
Jeff Clavier, Managing Partner, SoftTech
Nick Bradbury, NewsGator architect
Jonathan Rosenberg, Vice President, Product Management, Google
Dave Girouard, General Manager, Enterprise
Michael Tanne, CEO of Wink
Christopher Sacca, Principal, Google
Jeff Jarvis, Buzzmachine
Royal Farros, entrepreneur on the loose (started Message Cast)
Jason Calacanis, VP at AOL
Caterina Fake and Stewart Butterfield, Flickr co-founders
David Allen, productivity expert
Bill Evjen, Technical Director at Reuters
Virgina Postrel, author, the Future and Its Enemies (wikipedia entry)
Ben and Mena Trott, co-founders, Six Apart
Matt Mullenweg, founder, Automattic
Kevin Wen, Chinese blogger
Wade Roush, senior editor, MIT Technology Review
Greg Reinacker, CEO of NewsGator
Christopher Payne, Vice President of MSN
Christine Herron, director of investments, at Omidar Network
Daniel Rohrer, manager, DirectX Graphics, at NVidia
Bob Giampietro, VP strategic alliances at Target Corporation (innovator at Target)
Web Augustine, co-founder of Xelerate Venture Partners (went to high school with Bill Gates)
Bill McCoy, director of platform product management at Adobe
John Moe, host of KUOW’s tech show in Seattle
Some guy I’ve heard of named Dave Winer
Mark Uhrmacher, CTO of FreeBandProject.com
Walter Mossberg, columnist at the Wall Street Journal
Tariq Krim, founder of Netvibes
Richard Anderson, professor, University of Washington computer science and engineering school
Debbie Landa, CEO of IBD network (they just put on the Momentum conference today that I missed).
Steve Olechowski, co-founder of FeedBurner
William Martin-Gill, manager of corporate strategy at eBay
Larry Magid, BlogSafety.com
Steven Levy of Newsweek
Vinton G. Cerf, chief Internet evangelist, Google (wikipedia entry)
Chris Anderson, editor in chief, Wired
Jackie Huba, creating customer evangelists co-founder
Eric Rice, Second Life slumlord
David Young, founder, Joyent
Ted Cohen, Senior Vice President, EMI Music (Newsweek article)
Donald Graham, chairman of the board, Washington Post Company (wikipedia entry)
Kurt Garbe, Vice President, Platforms, Adobe
John Kao, author, jamming.com (I heard him speak at Google’s Zeitgeist conference and he played a killer piano)
Ralph Koster, Chief Creative Officer, Sony Online Entertainment
Vassil Mladjov, founder of BlogTronix
Cory Ondrejka, VP of product development, Linden Labs
Ian Forrester, Software Engineer/New Media, BBC
Martin Nisenholtz, senior vice president, digital operations, The New York Times Company
Tim Bourquin, founder, Podcast and Portable Media Expo
Rebecca MacKinnon, research fellow, Global Voices Online
Jonathan Carson, CEO Buzz Metrics
Netanel Jacobsson, SVP, Maxthon
Alan Cooper, founder of Cooper.com
OK, those are all people I collected business cards from. There are many others I’d like to interview too, but this is a start. Which person, if interviewed, would make you watch the ScobleShow?