Apple rebooting problem hits us…

Patrick’s brand new 15-inch MacBookPro is randomly rebooting (happened twice in 15 minutes, and four times on Thursday). I thought it was only happening to MacBooks, not the MacBookPros. My son is learning that blind allegience to a company (he’s Apple’s biggest fan) comes with pain too. Anyone else have this problem?

Patrick’s off to the Apple store to see what they say.

As a comparison, I have three PCs. Two of which have never crashed in their entire lifetimes. And I use my PCs nearly around the clock. I have two Macs too and haven’t seen this problem on those.

105 thoughts on “Apple rebooting problem hits us…

  1. Wild – when I had a problem with my new macbook pro back in April (it was 7 days old, and it wouldnt charge), they just gave me a brand new one. No questions asked!

    Joern

  2. Wild – when I had a problem with my new macbook pro back in April (it was 7 days old, and it wouldnt charge), they just gave me a brand new one. No questions asked!

    Joern

  3. Your son’s problem sounds like one I had that ended up being bad RAM. I played around with it and in about 5 minutes found the bad board, removed it, and my MBP worked great. Got a new board from Apple and am happy little camper now.

    The “rest of us” do not get new machines shipped out in lieu of one having probelms. I have done this with Apple a few times, but it was like pulling teeth and required that we threaten to dump 50 Macs to motivate the service folks into action. No, most of the time, I end up getting a new machine, then getting the old one fixed and sell it once we get it back.

  4. Your son’s problem sounds like one I had that ended up being bad RAM. I played around with it and in about 5 minutes found the bad board, removed it, and my MBP worked great. Got a new board from Apple and am happy little camper now.

    The “rest of us” do not get new machines shipped out in lieu of one having probelms. I have done this with Apple a few times, but it was like pulling teeth and required that we threaten to dump 50 Macs to motivate the service folks into action. No, most of the time, I end up getting a new machine, then getting the old one fixed and sell it once we get it back.

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