Back to Windows (my Mac died)

Have you tried booting in safe mode?

Wow…first Patrick’s Mac, then your 17-incher. Sounds like Macs are biting the dust in your household.

It worries me that everywhere i look people’s macbooks and macbook pro’s are dying on them!

I was downloading the back catalogue of diggnation episodes the other day when i came across one where kevin rose’s macbook wouldn’t stop rebooting.

It’s the only thing putting me off buying one, that…and the fact that apple will probably release a new model the second i do buy one.

he he. Be ready to get flamed for making the ‘unthinkable’ happen.

Ouch. Although really, the issue is more that laptops crash than anything. I hope Apple is prompt enough to give you a replacement and that you don’t have a problem like that again (or at least, not for a long time).

Was it a hardware or software issue? I assume hardware, but I’m not completely tech-savvy on all that. Sounds like memory or something.

As Robert mentioned, try the safe boot and see what happens.
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I think your problem is really just being friends with Winer, he has more computer problems than anyone I know. May explain Patrick’s problem also
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Luckily, in 20 years of using Macs, I’ve had just one hardware problem (other than spilling a cup on coffee into my PowerBook) and that was just a power supply.

I’m a fan of OS X and Apple design, but based on the sheer ratio of crapped-out new Macs that I’ve seen in the last six months or so, I have to believe that QC at Apple is sub-par. Out of 6 machines, 3 MacBook Pros, and 3 MacBooks, 2 MacBook Pros and 2 MacBooks had to be sent back to Apple for repairs. That’s terrible! (…and I’m not including Scoble’s misfortune either.) Too bad, because when they work, they’re pretty wonderful.

I’ll supress my shock for a few brief seconds . Sounds like a video card issue. My Toshiba M4 did the same thing. Twice. Since you probably push your GPU pretty hard, it wouldn’t surprise me if you fried it.

Apple would be incredibly stupid not to repair your machine poste haste. You should raise a big stink about it if they don’t. Every Mac customer counts, especially if they want to have 7% of the next billion computer users .

I had that happen to me once, after waking my sleeping powerbook. All I could do was the hold-the-power-button-until-tone-sounds thing, which rebooted it. Haven’t seen it since.

I had that happen to me once, after waking my sleeping powerbook. All I could do was the hold-the-power-button-until-tone-sounds thing, which rebooted it. Haven’t seen it since.

That happened to my 17″ Powerbook too, but this is about 2 years ago. When I took it to the shop it was the motherboard that had gone. They said it would cost nearly as much to fix as to buy a newer model with more features and that they would put some money towards a new one! Good game.
Big mac fan, just waiting for Apple to release a tablet and I’ll buy a new one! For now I’m on XP…tried Vista, but couldn’t see how it even touched the sides of OSX!

Mac crashes – try this, try that…

Windows crashes – Microsoft sucks!

Does sound like a h/w issue, prob graphics card like Rober McLaws said.

Altho I’m a Mac fan, I’m getting more and more concerned about Apple QC on their hardware too, especially laptops.

I think the price of affordable Macs has been paid for in reduced quality.

Robert, you should call them if it is still within the warranty. You may also call their quality control department, I had a positive expereince with them.

Few years back, I purchased a Mac for a relative. They messed up on shipping. But after calling customer service several times, they were able to connect me to another department. It was a third party run audit department — at least that’s what I was told. That department immediately issued me a $100 refund. They asked me how much compensation I need to cool down my anger, I asked $100 and they gave me. I really liked it. I do not remember whether I was also taking Microsoft discount, if I was then may be they wanted to impress the competing company’s employee:)

On a not so positive note, two years ago a friend gifted a shuffle to my wife. First, for some reason whenever we connected the shuffle to the computer the iTune keep erasing the music collection on the shuffle. It turned out that it was auto sync, because we were syncing from a CD and when the CD is not in itsimply deleted the collection. Few months later, a firmware upgrade basically destroyed the shuffle. I called in but they were not a great help. They keep suggesting me to visit an Apple store. Shuffle prices fell, and it was not worth taking the hassle for a few months used iPod. I am sure if I had gone to their store they would have fixed it.

My wife got a Samsung and she is happy with it except for the USB charging. All our laptops go in sleep modes and we do not know how to keep USB active while the computer is on standby. Somehow shuffle was charging much faster.

I think Apple QC is great in my experience. At least they are willing to correct their issues. And of course if I recall correctly they had great candies on Haloween for my daughter.

Disclaimer: The commentator is a Microsoft employee. The experiences described were observed in personal life unrelated to employment (except for the possible Microsoft employee discount from Apple:))

I am so happy to hear all of this good news about their pitiful Macky books crashing, serves anybody who buys one of these hoot machines right to have lost all of yer data too. I this I that. buy a PC. quit kidding around with child’s toys!

Larry: I was running Vista in Parallels when it started giving me the weird pattern. But I already have a PC. Two of them, in fact.

To add some balance, I have a Mac Powerbook from 2002, that still runs like a charm. So Apple makes quality hardware (or at least they did; I admit that my friends who have new Intel-based MacBooks haven’t been as fortunate).

I had two Dell notebooks since 2002, both of which died within a year. I don’t buy Dell anymore. HP has a new TabletPC that will likely be my next Windows notebook purchase.

You sure MS not send their agent to your computer?

Look like you forced to intall ubuntu, and tomorrow you will posting about it

Bad adv for apple.
Hope apple give you replacement, before more people read these .

Pipit: Apple doesn’t care about bloggers who have bad experiences with their equipment.

It’s interesting that that behavior earned Dell a black eye, but in Apple’s case nothing happens.

Steve Jobs’ has us all under this weird spell.

Curiosly, my own 17″ MacBook Pro’s screen has also died, the top third is one solid color, the bottom two thirds a different solid color. Replacement screen? Apparently, not in stock, so it could be weeks until I get it back.

It seems strange how manufacturers insist on us using these very expensive software packages for all kinds of things, from editing video to making spreadsheets, but then they treat their customers as if they were using a toy, which won’t affect their work when it goes into service for days or weeks. There isn’t a correlation between what they say they are selling, and the service they give to what they are selling (hey…I’m starting to sound like Donald Rumsfeld!).

Alas, I hope the MacBook I got for my wife will serve as a temporary replacement (she was not pleased I took it back!).

Hey Mike, you’re right, you would expect better service for a product this expensive. BTW the people who work in our local Apple Store are incredibly unkind and arrogant, much more so than the guys who work in my favourite ‘ordinary’ pc shop.

One advantage of assembling my own pcs from scratch all these years, and dissecting broken ones, macs, too, is understanding how it seems all about the quality of individual components. Asus motherboards, Seagate hard drives, Corsair memory, LG optical drives…Athlon XP processors ..the time has come for somebody to simpply put together stuff known to work for years so we can have Dune-like technology you can confidently hand down to your kids. Laptops seem to be going the way of the cellphone, perhaps? Not meant to be serviced beyond the life of its battery? And don’t get me started about big screen TVs…

Robert,

So I was wondering, what video editing software will you use on your Windows machine now, while waiting for your Mac?

Actually, I should be more specific:higher quality capacitors rated to 10-15% over-spec, rather than 5%, make a huge difference, for example. ICs over-spec’d for higher power handling. People should demand to know these things, and not tolerate anything less.