Dear Steve Jobs

Dave Winer wants a T-shirt.

Me, I’d like to let you keep the $100 per iPhone you so generously are going to give me and other early adopters who bought the iPhone.

Here’s what I’d like for my $300.

I’d like an iPhone where software developers can go to town and play.

I’d like an SDK. A real one. One where we can build apps that talk to the accelerometer in the iPhone. One where we can install apps like the very cool Google Maps or Yahoo Finance apps that are on the iPhone’s home screen.

I’d like Flash. SVG. Java. So software developers can build apps like my very cool Kyte.tv mobile app that lets me answer chat from my Nokia phone, or upload video.

I’d like you to turn on the camera so that I can record some video.

I’d like to buy some video games. Like those over on Kongregate.

I think that’s all worth $100 per iPhone. I’d rather have all these things than have a gift certificate.

Thank you. But since I don’t have any of this stuff I’ll take the $100.

105 thoughts on “Dear Steve Jobs

  1. Pingback: web apps & iPhone
  2. Personally I couldn’t be happier with my iPhone (purchased on day 1). The one thing that kind of surprised me is that I thought Apple would’ve done more software updating by now.

  3. Personally I couldn’t be happier with my iPhone (purchased on day 1). The one thing that kind of surprised me is that I thought Apple would’ve done more software updating by now.

  4. To Whom It May Concern

    I have a warranty complaint with an Apple Ipod Video, that I purchased for my kids. I haven’t had any luck with local store managers or the one Customer Service Representative I was able to reach.

    There seems to be a customer disconnect with little common sense driving warranty decisions.

    I am attempting to find an avenue, to get my complaint in front of the nose (so to speak) of Steve Jobs.

    Do you have any suggestions on how I can get Mr Jobs attention?

    *_I have several lengthy emails and letters but, In a nut shell::_*
    The Crux of my complaint is that I have an 8 month old video ipod that will no longer sync with the computer. I have a total of 4 ipods (purchased over the last two years) at present. Two minis with dead batteries after 2 years, and a recent nano. When we brought the video ipod in, for replacement or repair under warranty, the store manager said the ipod had been abused. The ipod had a small dent in the top corner and a mark in the white plastic. They were indications that the ipod had been dropped, but not abused. After all, 90 % of the owners of ipods are kids. I had a new video ipod that I had bought 5 minutes earlier, while my son was having the non responsive video looked at by the Genius. Apple has been so focused on the “damage aspects” of the video ipod that they are unwilling to consider the possibility, that the ipod Logic board is defective. They are trying to get out of a warranty replacement rather then trying to keep a customer satisfied. That is, a customer that has purchased 4 ipods with a future potential of many more Apple products. I returned the new video ipod, after the store manager would not replace the non functioning ipod. Where is the business sense logic? I had a new ipod on the counter and the store manager took it back, losing a new sale, but was not going to replace the non functioning unit, come hell or high water. Where’s the sales training and more so, customer service common sense?

    Thanks
    Guy Stanzione

  5. To Whom It May Concern

    I have a warranty complaint with an Apple Ipod Video, that I purchased for my kids. I haven’t had any luck with local store managers or the one Customer Service Representative I was able to reach.

    There seems to be a customer disconnect with little common sense driving warranty decisions.

    I am attempting to find an avenue, to get my complaint in front of the nose (so to speak) of Steve Jobs.

    Do you have any suggestions on how I can get Mr Jobs attention?

    *_I have several lengthy emails and letters but, In a nut shell::_*
    The Crux of my complaint is that I have an 8 month old video ipod that will no longer sync with the computer. I have a total of 4 ipods (purchased over the last two years) at present. Two minis with dead batteries after 2 years, and a recent nano. When we brought the video ipod in, for replacement or repair under warranty, the store manager said the ipod had been abused. The ipod had a small dent in the top corner and a mark in the white plastic. They were indications that the ipod had been dropped, but not abused. After all, 90 % of the owners of ipods are kids. I had a new video ipod that I had bought 5 minutes earlier, while my son was having the non responsive video looked at by the Genius. Apple has been so focused on the “damage aspects” of the video ipod that they are unwilling to consider the possibility, that the ipod Logic board is defective. They are trying to get out of a warranty replacement rather then trying to keep a customer satisfied. That is, a customer that has purchased 4 ipods with a future potential of many more Apple products. I returned the new video ipod, after the store manager would not replace the non functioning ipod. Where is the business sense logic? I had a new ipod on the counter and the store manager took it back, losing a new sale, but was not going to replace the non functioning unit, come hell or high water. Where’s the sales training and more so, customer service common sense?

    Thanks
    Guy Stanzione

  6. Of course when the 3g comes out that’ll all change. I’d take the money personally, and let the hackers find a way to get those features working.

  7. Of course when the 3g comes out that’ll all change. I’d take the money personally, and let the hackers find a way to get those features working.

  8. It’s a phone. All I want to be able to do is make calls. I don’t need the rest of it.

    And for anyone who’s sore at losing $200, you should have waited. You never get the best deal on launch day!

  9. It’s a phone. All I want to be able to do is make calls. I don’t need the rest of it.

    And for anyone who’s sore at losing $200, you should have waited. You never get the best deal on launch day!

  10. I am sorry I took your money…did I take your money? or actually you gave to me volumteerily? actually you were very feeling *extremely* happy after giving me your money.

    Why should I apologize anyway? I didn’t apologize two month ago when I pocketed the money-by the way why didn’t you submit a complaint 2 month ago?….DOH!

    Steve J. simpson
    From Springfield

  11. I am sorry I took your money…did I take your money? or actually you gave to me volumteerily? actually you were very feeling *extremely* happy after giving me your money.

    Why should I apologize anyway? I didn’t apologize two month ago when I pocketed the money-by the way why didn’t you submit a complaint 2 month ago?….DOH!

    Steve J. simpson
    From Springfield

  12. This iphone bashing hype is really starting to get annoying. It’s just too obvious now that you are only criticizing Apple to get a piece of the internet action surrounding the iPhone.

    Anyways, you are just going to have to accept that not everyone’s interested in SDK’s or Java (who wants that crap on his phone anyway). So the lack of these technologies does NOT make it a bad product.

    Besides, why judge a products by its weakest points? That would be liking hating you because of the sweater you’re wearing on the picture above.

  13. This iphone bashing hype is really starting to get annoying. It’s just too obvious now that you are only criticizing Apple to get a piece of the internet action surrounding the iPhone.

    Anyways, you are just going to have to accept that not everyone’s interested in SDK’s or Java (who wants that crap on his phone anyway). So the lack of these technologies does NOT make it a bad product.

    Besides, why judge a products by its weakest points? That would be liking hating you because of the sweater you’re wearing on the picture above.

  14. “I’d like an iPhone where software developers can go to town and play.”

    Please stop whining. An open development platform to “go to town and play” doesn’t mean gcc and a C IDE or a Cocoa toolbox. Do you even know how to use any of these?

    I didn’t think so.

    Apple gives developers a full-featured, AJAX and WYSIWYG-enabled web browser. NO OTHER PHONE VENDOR OFFERS THAT – and this is a young developer platfrom that is, as yet, accessible to fairly young/beginning programmers for building apps – you could do it. Web apps today are like the golden age of computing (before satansoft) in the early 80s.

    The only thing the iphone is missing is flash… but that’s Macromedia/Adobe’s draconian licensing scheme, not Apple’s. It’s the same problem Sony has with flash on the PSP and Nintendo has on the Wii.

  15. “I’d like an iPhone where software developers can go to town and play.”

    Please stop whining. An open development platform to “go to town and play” doesn’t mean gcc and a C IDE or a Cocoa toolbox. Do you even know how to use any of these?

    I didn’t think so.

    Apple gives developers a full-featured, AJAX and WYSIWYG-enabled web browser. NO OTHER PHONE VENDOR OFFERS THAT – and this is a young developer platfrom that is, as yet, accessible to fairly young/beginning programmers for building apps – you could do it. Web apps today are like the golden age of computing (before satansoft) in the early 80s.

    The only thing the iphone is missing is flash… but that’s Macromedia/Adobe’s draconian licensing scheme, not Apple’s. It’s the same problem Sony has with flash on the PSP and Nintendo has on the Wii.

  16. I wouldn’t be surprised to see an SDK from Apple in 2008. However, they’re going to release it when it’s ready and is supportable and not until, which I’m

    It makes no sense to want Apple to implement Java on the iPhone–that’s just nuts. The frameworks on the iPhone already do everything that Java would have done if it were implemented and probably lots more.

    No need for Flash when you have H.264 for video (and hardware decoding built-in) and web 2.0 goodness via Safari.

  17. I wouldn’t be surprised to see an SDK from Apple in 2008. However, they’re going to release it when it’s ready and is supportable and not until, which I’m

    It makes no sense to want Apple to implement Java on the iPhone–that’s just nuts. The frameworks on the iPhone already do everything that Java would have done if it were implemented and probably lots more.

    No need for Flash when you have H.264 for video (and hardware decoding built-in) and web 2.0 goodness via Safari.

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