Daily Archives: December 9, 2007

Enterprise Software Foodfight

Whew, sure kicked off a good foodfight today.

Michael Krigsman says I don’t understand enterprise software.

Nick Carr says Michael Krigsman (the guy above) doesn’t understand enterprise software.

Will the guy who understands enterprise software please stand up and collect your 15 page views? Thank you very much.
:-)

Speaking of which, Ross Mayfield wins the award for sexiest headline of the group for “Enterprise Social Software doesn’t get you laid, it gets you promoted.”

Dennis Howlett tells me to check out Majority Desk. That +is+ pretty sexy.

Vinnie Mirchandani notes “I take the afternoon off to watch some football, and I see what in the NFL they call “swarm defense”. Fellow Irregulars – Michael Krigsman, Dan Farber, Dennis Howlett, Anshu Sharma, Sadagopan, Craig Cmehil – have all jumped in defending enterprise technologies. Just shows you us boring enterprise types have little to do even on Sundays -)”

Anshu Sharma gives us five things that turn CIO’s on. Heh, CIO porn! Who knew?

Tomorrow at about 6 a.m. Pacific Time, Microsoft will have some more to add to the Enterprise Foodfight. I’ll have a video up on Scoble Show.

Damn…

It’s 2 a.m. or something like that over in Paris and I just got word that Marc Orchant has died.

I can’t make it back for the funeral, Marc wouldn’t have wanted that and would have wanted to be in the front row at LeWeb conference. I can hear his voice right now, he was the kind of guy who’d make sure that he followed through on his promises.

But this news just sucked the oxygen out of me.

He was such a great guy. A real loss for the tech blogging world. Hell, just a real loss for the world.

Anyway, I’ll work with Loic Le Meur (the guy who is running the LeWeb conference, which starts Tuesday in Paris and has more than 1,700 attendees), to see if we can find some good way to honor Marc. Knowing Marc his funeral will be streamed live on the Internet. That is, afterall, the way he’d have wanted it to be.

The last time I saw Marc and Sue together was in August when Buzz Bruggeman took us out for dinner. Both were happy and in their element: having good times.

I can’t believe he’s gone. He died way too young but he did live well and, in doing so, enriched all of our lives.

Why enterprise software isn’t sexy

Bill Gates seems to bemoan the fact that enterprise software isn’t covered by blogs and journalists. Instead, he points out, that we like talking about consumer software.

It’s a good point, especially since business software like that from Oracle, SAP, Microsoft etc makes a TON of money.

So, why is it so?

Well, how many people in the world actually buy business software? For instance, back when I worked at NEC, a company that had more than 100,000 employees back then (more employees than work at Microsoft, actually) we used SAP. But I didn’t have any say in that matter. Some CIO somewhere else made that decision and forced us all to use SAP. That doesn’t exactly make us warm and fuzzy about the computer sitting in front of us on the desk.

But that doesn’t really explain it totally.

Instead, let’s look at the business of journalism or even of blogging. We’re paid to deliver page views. Advertisers call it “CPM” (cost per thousand viewers). Now, what’s going to get more of you interested? Consumer software that you actually have a role in adopting or purchasing or enterprise software where some CIO somewhere else in your organization decides on? I know that when I talk about enterprise software the numbers of viewers just don’t show up. So, tech bloggers quickly learn that if they talk about enterprise software they aren’t going to get many advertising impressions.

There are a variety of CIO blogs, though, I wonder which one is the best one?

Don’t feel too sad for Gates, though. He’s laughing all the way to the bank. Turns out those CIOs buy a lot of software.

Any of you have any ideas on how to make business software sexy?

I wonder what the Enterprise Irregulars think about this? (They are a group of bloggers who cover business software).

Will Fav.or.it get me off of Google Reader?

Nick Halstead cornered me at the geek party on Friday night in London and said something like “I have an RSS reader that’ll get you to give up Google Reader.”

“Oh really?” I answered skeptically. After all, I’m locked into Google Reader thanks to FeedHeads, which is just about to pass 10,000 users on Facebook, and thousands of people who subscribe to my Google Reader Shared Items feed, not to mention that Fast Company takes that and reprints the headlines, too, so switching readers is going to be pretty tough for me at this point.

Now, I get PR people to go away pretty quickly when they are pitching RSS readers to me by asking these three questions:

1. “Does it have a ribbon of news reading capability?” (I don’t read feeds folder-by-folder anymore, but just look at all items in Google Reader and “J, J, J, J” through them (which moves me to the next item). All feeds are mixed together. I’m addicted to this mode of reading.

2. “Does it have good keyboard commands like Google Reader?”

3. “Does it have a shared item feed like Google Reader?”

Nick answered “yes” to all the questions, but then he went further and explained how I could use his news aggregator, called Fav.or.it to comment on blogs and that it does a ton of other things that Google Reader doesn’t do (like it keeps track of your attention information and uses the APML format (it watches how long you read items, and whether you click on them, etc, to help build its ranking of items, which is also something that Google Reader doesn’t do, or if it does, doesn’t expose). Like I could use Fav.or.it to easily send items to Digg or Del.icio.us.

Anyway, I was very impressed with the demo that Nick gave me (I’ll get it up on ScobleShow when I get back home on the 17th) and will try it out. I guess I should try out FeedDemon again too and see how the rest of the Google Reader competition stacks up again.

Fav.or.it is in a closed beta right now, so I put my name into the hat and will try it out. Anyone using it? What do you think?

Trying out the new Facebook ads

Bill Erickson noticed a General Motors ad that had my name and picture associated to it. Yeah, I love my Saturn so I joined their fan page. It’ll be interesting to see how companies and people use these ads and whether these turn off Facebook users or not.

One thing that pisses me off? Facebook is making a ton of money on these ads yet I don’t get anything for basically endorsing products.

We’re such suckers for going along with this scheme.

Why Valleywag is only right 17.3% of the time and why we like it

I’m having a good laugh all the way over here in London thanks to Fake Steve Jobs.

Oh, my. Turns out that Valleywag printed a rumor about Facebook’s founder that turned out not to be true. That isn’t all that different from the average Valleywag post but this one got picked up by a bunch of bloggers who drove it to the top of TechMeme (now the retraction is on the top of TechMeme, which demonstrates that there is a self-correcting function there). My friends and I have been comparing notes about what kinds of things get onto Valleywag and why we all love reading Valleywag (the insiders, at least, normal people have no interest in a Silicon Valley gossip rag).

Now that I’m over in London I get to see the media that Valleywag is patterned after. Over here they don’t have really serious newspapers. That’s what the BBC is for, after all. But every store sells these gossip papers that scream at you with huge type. They go for the most salacious of topics. Just like Valleywag does. After all, if Scoble picks his nose, that’s more interesting than what Oracle announced in a press release this morning, right? Heh.

Anyway, my friends have learned that they can quite easily game Valleywag and get Valleywag to print almost any damn thing. Here’s some rules for gaming Valleywag:

1. You need a somewhat credible source. So, if you want to get something onto Valleywag about me, or about PodTech, you’ve gotta have a former employee, or someone who works inside PodTech. Or, if you’re really good, you figure out how to get a Podtech email address and you send a tip that way. If you’re really good, you send an email from an email address that LOOKS like it might be coming from a PodTech employee. For instance, send them an email from robertscoble@podtech.com. Hint, we’re a “.net” but Valleywag doesn’t really check out news tips, so as long as things look pretty close you’ll probably get your rumor printed.

2. You need a story that’s both salacious and sounds plausible. Zuckerberg selling $40 million in stock fit both. Can you come up with some of your own? Heck, practice on me. “Scoble to go back to work for Microsoft.” “Scoble is a frigtard.” “Fat blogger almost killed in London.” “Scoble enters TechCrunch deadpool.” Etc. Etc.

3. The story must fit Valleywag’s story line. So, don’t bother sending a news article saying something like “Scoble turns out to be nice guy.” That will never get printed, even if you could add a salacious angle to it. Valleywag’s editors have decided I’m evil incarnate, so if you want to get something printed about me you’ve gotta make sure it fits that story line.

4. Send it at a time when it’ll be hard for them to check it out. Notice that that story about Zuckerberg broke on Friday evening. Everyone knows that PR people are harder to find on Friday evening cause they are usually out at the company beer bash or getting ready for a weekend, especially if they had a rough week. Remember: PR people have lives. Bloggers don’t. Take advantage of that. Truth be told Valleywag doesn’t call the subject of their stories anyway, so it really doesn’t matter. But the lie will go further if PR people can’t be reached for comment by other bloggers/journalists who MIGHT actually try to follow up on the rumor.

5. Send the story from multiple sources. Only one really needs to be halfway credible. The others will just ensure that the tip is taken seriously.

6. Take advantage of the fact that many bloggers will reprint the story as fact, even if it comes from Valleywag. This will soon wear off, though, as more and more bloggers realize that Valleywag is playing them. I’ve removed Valleywag from my link blog and didn’t print this item, even though tons of bloggers had printed it because there wasn’t a second source other than Valleywag.

Why do these tactics work? Because Valleywag doesn’t call sources to check facts and Valleywag doesn’t really care about whether something is true or not before printing it. Jason Calacanis wrote recently that he used this fact to get Valleywag to hype up his new company with a series of fake email tips.

So, why do we love this kind of news? The British press sure demonstrates that millions of people like this kind of salacious stuff.

1. We like human misery. Especially if someone more popular than us, or richer than us, is going through the misery.

2. We like talking about other people. “Did you hear that…”

3. There’s nothing like conflict to get our attention antenna up. A good fight gets us all worked up.

4. Sex sells. It’s quite obvious that lots of magazines and newspapers write the headlines before they even have any content. Look at the cover of Cosmopolitan magazine, or a dozen of its competitors. I guarantee that at least one of them has a headline with something like “100 new ways to please your lover.” These kinds of headlines sell magazines and they never seem to change too much. So, in the tech industry, “100 new ways to piss off Mike Arrington” will probably get you more hits than “100 new Office 2.0 apps.” Even if it’s actually better for you to try out some new Office 2.0 apps. Heck, look at Valleywag right now. It’s all about Larry Page’s wedding and has salacious shots of him making out with his new wife.

Why am I writing about this? Cause I’m a sucker for all this. Even as they throw me under the bus again and again, I love it so much I keep reading it. It’s a personal bug of mine and one I’ve tried to work on, but everyone has to have their stupid addictions, right?

OK, enough fun on a Sunday morning from the gossip capital of the world. Back to more mundane things like testing out new RSS readers.