Why are some bloggers turning on Apple?

I’m seeing more and more anti-Apple blogs lately like the one Dave Winer posted yesterday. Why is that?

Well, Apple is getting bigger and bigger and our attitude is changing. Seven years ago Apple was a cute company that was in severe trouble. People generally like rooting for the underdog. Microsoft was (and still is, really) on top so it was fun rooting against Microsoft and for the company with 4% market share.

Then they started doing stuff we liked. The stores? Sheer genius. iPods? Finally we had a great player for our MP3 collections (which many of the geeks I knew had started collecting in the mid 1990s). Macs? Moved to Intel chips. Finally we could use Windows and whatever weird OS Apple produced on the same machine. Speaking of that weird OS. Back in the 1990s it was pretty damn buggy. I remember making fun of Steve Broback cause he was an Apple freak and his Mac seemed to crash every few minutes. Compare to NT4 and Microsoft was way ahead back then. But then they brought out OSX, which was based on Unix. Overnight it seemed like my friends who were Linux geeks switched over to OSX.

Now those geeks have to wait in line at Apple stores just to get machines fixed. My son today went to a Genius bar and had to wait until 8 p.m. to get help. That didn’t used to be the case.

Add in that even Dell has bloggers and has a team of people dedicated to building relationships with bloggers while Apple employees aren’t even allowed to talk with you if you’re a blogger at the iPhone Dev Camps (at least they aren’t allowed to identify themselves as being an Apple employee).

But back to Dave Winer’s post. It’s totally ridiculous to charge $160 for a drive that costs $90 elsewhere and then force the buyer to give over his old hard drive. Freaking amazing.

So much for the brand promise of Apple.

On the other hand, when my son’s iPod battery died they gave him a new iPod without asking too many questions. That was pretty cool.

Anyway, is your opinion of Apple changing lately? Or do you think they have nothing to worry about?

183 thoughts on “Why are some bloggers turning on Apple?

  1. Something a few have mentioned on here and Dave Winer’s blog re BMW cars being top quality and priced accordingly: not sure what the view is like in the US but in the UK BMW’s definitely do not have that image; there are more BMW 3 series sold than Ford Mondeos. BMW’s are not in the slightest bit exclusive, or, in my view stylish/well designed.

    Give me an Audi any day.

  2. Apple still has a lot of cool people working for them. My friend made an appointment with the wanna-be genius bar and they fixed up his iPhone earpieces problem even though he knew it was running T-mobile. He said in a condescending voice, you know, “We don’t support these!” and then fixed the thing. :)

    What’s changing is the democratization of information and people realize that they can get Windows on their Macbook (even though you really need a pro to run Vista well IMHO) There are the 1 percent of people who are the innovators (like, you Dave and Even me to some extent and I Robert who influence the early adopters and those early adopters start influencing the rest.

    Of the innovators and the early adopters, many don’t feel comfortable using a machine that everyone else is using and so they will seek to differentiate themselves from the crowd. It’s a physiological type subject that’s beyond my understanding but it does happen ya know.

    The next thing you know, we will live in an age where everything is modular and a commodity. Many of the smart people will roll their own OSes and subscribe to the services they trust and need.

    The semantic age is upon us. Microsoft probably has a lot of crazy awesome stuff just waiting that they will bust out right when the tide turns. They are a calculating animal, they are still under heavy scrutiny by all sides for Monopoly stuff and once the Mac gets to the point where they are over 10 percent of the share, Microsoft can resort to playing the game of Bill Vs. Steve anyway they want.

    For me, I don’t sit and argue about what I think is better, I have a Mac Book Pro which runs all os’es. I run a geek data center in my home and I love to learn the pros and cons to each technology, and I try to apply that knowledge in a way that I know someday will help me turn my great new idea into something that will help everyone accomplish something better, and possibly earn a buck or two doing it. Dave Winer always has my respect for the whole sending out RSS to the masses. He doesn’t horde it or charge an arm an a leg for its use, which is very important for somethign like RSS.

    Okay, I am way off track, if you read this far, Happy Holiday/Merry Christmas to you Robert. A happy new year/end of year as well.

  3. Apple still has a lot of cool people working for them. My friend made an appointment with the wanna-be genius bar and they fixed up his iPhone earpieces problem even though he knew it was running T-mobile. He said in a condescending voice, you know, “We don’t support these!” and then fixed the thing. :)

    What’s changing is the democratization of information and people realize that they can get Windows on their Macbook (even though you really need a pro to run Vista well IMHO) There are the 1 percent of people who are the innovators (like, you Dave and Even me to some extent and I Robert who influence the early adopters and those early adopters start influencing the rest.

    Of the innovators and the early adopters, many don’t feel comfortable using a machine that everyone else is using and so they will seek to differentiate themselves from the crowd. It’s a physiological type subject that’s beyond my understanding but it does happen ya know.

    The next thing you know, we will live in an age where everything is modular and a commodity. Many of the smart people will roll their own OSes and subscribe to the services they trust and need.

    The semantic age is upon us. Microsoft probably has a lot of crazy awesome stuff just waiting that they will bust out right when the tide turns. They are a calculating animal, they are still under heavy scrutiny by all sides for Monopoly stuff and once the Mac gets to the point where they are over 10 percent of the share, Microsoft can resort to playing the game of Bill Vs. Steve anyway they want.

    For me, I don’t sit and argue about what I think is better, I have a Mac Book Pro which runs all os’es. I run a geek data center in my home and I love to learn the pros and cons to each technology, and I try to apply that knowledge in a way that I know someday will help me turn my great new idea into something that will help everyone accomplish something better, and possibly earn a buck or two doing it. Dave Winer always has my respect for the whole sending out RSS to the masses. He doesn’t horde it or charge an arm an a leg for its use, which is very important for somethign like RSS.

    Okay, I am way off track, if you read this far, Happy Holiday/Merry Christmas to you Robert. A happy new year/end of year as well.

  4. The thing is, Apple is doing what it’s always done, except that people are beginning to notice, since their volume and mind share has gone up. For years, I never owned an Apple product due to their closed/proprietary policies (hey I am a Linux guy). Strange thing is, that in a couple of weeks I am selling my desktop PC and buying a mac to complement my Linux box. Fact remains that with Parallels/VMWare, I can enjoy the best of both worlds and for what I a doing these days, a Mac makes more sense. I figure that if I am going to deal with hardware issues, I’d rather do it with a computer that looks cool and has an OS I like (I have never, ever liked Windows, but have learnt to tolerate it)

  5. The thing is, Apple is doing what it’s always done, except that people are beginning to notice, since their volume and mind share has gone up. For years, I never owned an Apple product due to their closed/proprietary policies (hey I am a Linux guy). Strange thing is, that in a couple of weeks I am selling my desktop PC and buying a mac to complement my Linux box. Fact remains that with Parallels/VMWare, I can enjoy the best of both worlds and for what I a doing these days, a Mac makes more sense. I figure that if I am going to deal with hardware issues, I’d rather do it with a computer that looks cool and has an OS I like (I have never, ever liked Windows, but have learnt to tolerate it)

  6. For me my opinion hasn’t changed. I’ve always built PCs (Windows) myself using the best parts I could afford. I RTFMs, and thus rarely had problems with Windows that were not caused by my own tinkering.

    I got my first Apple product, and iBook (dual USB) back in 2001, and had a horrible experience, but after shelling out almost 3 grand I stuck with it and eventually after getting up to OS 10.3 it was a usable machine. However, same rules applied, I rarely had problems with my Apple that were not caused by my own tinkering.

    When I got my next iBook, and now my MacBook Pro, mighty mouse and wireless keyboard things have changed. Each product has gone in for hardware related repairs at least once.

    As Apple grows we’ll see more unhappiness. When fanboys have a product (fanboys of any company) you won’t hear complaints, just people asking how to fix an issue and people providing help. Once a product goes mainstream as Apple products have, you’ll hear the “regular” user, the mom and pops, start noticing issues and the complaining voices getting louder. That is what we’re seeing now.

  7. For me my opinion hasn’t changed. I’ve always built PCs (Windows) myself using the best parts I could afford. I RTFMs, and thus rarely had problems with Windows that were not caused by my own tinkering.

    I got my first Apple product, and iBook (dual USB) back in 2001, and had a horrible experience, but after shelling out almost 3 grand I stuck with it and eventually after getting up to OS 10.3 it was a usable machine. However, same rules applied, I rarely had problems with my Apple that were not caused by my own tinkering.

    When I got my next iBook, and now my MacBook Pro, mighty mouse and wireless keyboard things have changed. Each product has gone in for hardware related repairs at least once.

    As Apple grows we’ll see more unhappiness. When fanboys have a product (fanboys of any company) you won’t hear complaints, just people asking how to fix an issue and people providing help. Once a product goes mainstream as Apple products have, you’ll hear the “regular” user, the mom and pops, start noticing issues and the complaining voices getting louder. That is what we’re seeing now.

  8. Podesta: yeah, it’s all about us, isn’t it? The lines at the genius bar are getting noticeably longer. You just watch the customer satisfaction surveys. My bet is that they start going down where Apple is concerned.

  9. Podesta: yeah, it’s all about us, isn’t it? The lines at the genius bar are getting noticeably longer. You just watch the customer satisfaction surveys. My bet is that they start going down where Apple is concerned.

  10. My GF has a MacBook that she bought refurbished in the states, so she payed like 500€ for it instead of 1200€ and right before the warranty ran out the mouse wouldn’t click anymore, so we got a new top case and even a new logic board totally free.
    If I call Apple for my iphone however they always deny service because i dont got an att phone no.

  11. My GF has a MacBook that she bought refurbished in the states, so she payed like 500€ for it instead of 1200€ and right before the warranty ran out the mouse wouldn’t click anymore, so we got a new top case and even a new logic board totally free.
    If I call Apple for my iphone however they always deny service because i dont got an att phone no.

  12. Why do so few people get it? Neither Scoble nor Winer’s blog entry is about Apple really. Both are about the feelings of entitlement these men, who imagine themselves to be much more significant than they are, have. Each thinks he or his offspring should be treated better than the average customer, rules be damned.

    I have not seen any rejection of Apple in consumer research or most mass media. The people who complain when invited to do so, as on this thread, tend to be rather dim like the fellow who can’t even spell ‘genius,’ or hostile to Apple because they work for Microsoft like the Zune troll, or out of their minds like the wuss who thinks his built-in Mac camera is spying on him. (Maybe he would rather have an external camera taped on his forehead.) The caliber of the complainers makes their complaints easily dismissible.

  13. Why do so few people get it? Neither Scoble nor Winer’s blog entry is about Apple really. Both are about the feelings of entitlement these men, who imagine themselves to be much more significant than they are, have. Each thinks he or his offspring should be treated better than the average customer, rules be damned.

    I have not seen any rejection of Apple in consumer research or most mass media. The people who complain when invited to do so, as on this thread, tend to be rather dim like the fellow who can’t even spell ‘genius,’ or hostile to Apple because they work for Microsoft like the Zune troll, or out of their minds like the wuss who thinks his built-in Mac camera is spying on him. (Maybe he would rather have an external camera taped on his forehead.) The caliber of the complainers makes their complaints easily dismissible.

  14. For the amount of brains Winer supposedly has, and the amount of innovative technology he’s supposedly invented, why the hell did he take his machine into the store in the first place? I would think he would be bright enough to replace the hard drive himself. Seems he was deliberately looking for something to whine about. Just because his last name is Winer doesn’t mean he has to live up to it.

  15. For the amount of brains Winer supposedly has, and the amount of innovative technology he’s supposedly invented, why the hell did he take his machine into the store in the first place? I would think he would be bright enough to replace the hard drive himself. Seems he was deliberately looking for something to whine about. Just because his last name is Winer doesn’t mean he has to live up to it.

  16. I feel bad for Dave because he seems to be majorly plagued with problems. I am an Apple loyalist, but no fanboy–just because it’s a better OS, and for the most part, the hardware is gnerally better (though I like my ThinkPad (not its Windows) too). Overall, the whole user experience blows doors on Windows, and that’s why I keep coming back.

    Though Macs are a lot more price competitive than they used to be, when it comes to perpherals like HDs, memory and other things, they ream you, and thus I don’t buy that stuff from Apple–it’s just common sense. I have had two HD crashes in about 15 Macs over 20 years, and I replaced them both, and always add my own extra RAM (Apple really gets you there). You need to be a wise shopper, and Apple knows how to get you there. They are a business.

    As far as their customer service and support, I continue to have good support experiences (when I use it, I tend to trouble shoot on my own and they have very good forums). I’ve made two appointments with geniuses to troubleshoot things, and both times they replaced parts they suspected faulty (in one case a two-month old entire Powerbook). So, yeah, you have to be careful and they aren’t Angels, but on the whole they are better than the alternatives.

    Also, I expect that the more popular they get with bloggers and the world, their warts will become more apparent, and hopefully they will respond and get even better.

    Good discussion here for the most part, and good to see not too much standard Mac-PC bashing–I can’t stand it either way, because I’m “bilingual.”

  17. I feel bad for Dave because he seems to be majorly plagued with problems. I am an Apple loyalist, but no fanboy–just because it’s a better OS, and for the most part, the hardware is gnerally better (though I like my ThinkPad (not its Windows) too). Overall, the whole user experience blows doors on Windows, and that’s why I keep coming back.

    Though Macs are a lot more price competitive than they used to be, when it comes to perpherals like HDs, memory and other things, they ream you, and thus I don’t buy that stuff from Apple–it’s just common sense. I have had two HD crashes in about 15 Macs over 20 years, and I replaced them both, and always add my own extra RAM (Apple really gets you there). You need to be a wise shopper, and Apple knows how to get you there. They are a business.

    As far as their customer service and support, I continue to have good support experiences (when I use it, I tend to trouble shoot on my own and they have very good forums). I’ve made two appointments with geniuses to troubleshoot things, and both times they replaced parts they suspected faulty (in one case a two-month old entire Powerbook). So, yeah, you have to be careful and they aren’t Angels, but on the whole they are better than the alternatives.

    Also, I expect that the more popular they get with bloggers and the world, their warts will become more apparent, and hopefully they will respond and get even better.

    Good discussion here for the most part, and good to see not too much standard Mac-PC bashing–I can’t stand it either way, because I’m “bilingual.”

  18. I bought a MacBook really excited about the resurgence of the company, but it didn’t take long to discover that it have been hacked. Not only were people able to spy on my through the iSight but all my network activity was being monitored. Worse, I was unable to use any application to detect it (I wish I had another computer then.) Talking 2 apple about this, I got an assurance that they would look into this and contact me back. I never get a call. And after I sent the MacBook in for repairs the problem continued. Needless to say, I sold the laptop shorly thereafter. I like the vision of Apple, I’m just afraid they sold the soul to get there.

  19. I bought a MacBook really excited about the resurgence of the company, but it didn’t take long to discover that it have been hacked. Not only were people able to spy on my through the iSight but all my network activity was being monitored. Worse, I was unable to use any application to detect it (I wish I had another computer then.) Talking 2 apple about this, I got an assurance that they would look into this and contact me back. I never get a call. And after I sent the MacBook in for repairs the problem continued. Needless to say, I sold the laptop shorly thereafter. I like the vision of Apple, I’m just afraid they sold the soul to get there.

  20. Apple has been cutting corners for years. For instance, I have never had an Apple portable that the hard drive didn’t die on. It’s invariable. I’ve owned three and had three HD deaths.

    Their warranties suck and they’ve never fixed things for me without doing so begrudgingly. My iPhone has been spazzing out for months. Locking up, sound goes out randomly, all sorts of stuff. I’ve brought it into the Apple store about five times and they refuse to replace it because I can never seem to reproduce the problems on the spot (they always act up again later though). It’s not like I’m asking them for much, just to give me a damn refurb replacement, but alas, that’s too much to ask.

    I want to like Apple. I really try. I keep buying their products hoping that it’s managed to make something quality, but time-after-time, Apple has let me down.

    What I’ve noticed is that everyone loves to bash Microsoft because, as you said, it’s dominant, but Apple fans always forgive, or completely overlook, Cupertino’s flaws. Saying something about a problem with an Apple product in a blog post on CrunchGear, however, almost always brings criticism and death threats. It’s tedious, very tedious.

  21. Apple has been cutting corners for years. For instance, I have never had an Apple portable that the hard drive didn’t die on. It’s invariable. I’ve owned three and had three HD deaths.

    Their warranties suck and they’ve never fixed things for me without doing so begrudgingly. My iPhone has been spazzing out for months. Locking up, sound goes out randomly, all sorts of stuff. I’ve brought it into the Apple store about five times and they refuse to replace it because I can never seem to reproduce the problems on the spot (they always act up again later though). It’s not like I’m asking them for much, just to give me a damn refurb replacement, but alas, that’s too much to ask.

    I want to like Apple. I really try. I keep buying their products hoping that it’s managed to make something quality, but time-after-time, Apple has let me down.

    What I’ve noticed is that everyone loves to bash Microsoft because, as you said, it’s dominant, but Apple fans always forgive, or completely overlook, Cupertino’s flaws. Saying something about a problem with an Apple product in a blog post on CrunchGear, however, almost always brings criticism and death threats. It’s tedious, very tedious.

  22. Yes, unfortunately it has changed. I’ve been buying Macs since the Blue and White G3 days, and until recently I’ve always been incredibly happy with Apple’s superior quality and service.

    But over the last few years, I’ve seen more and more anecdotal evidence of a change in attitude and quality control. A disproportionate number of friends have had serious hardware issues with their Macintoshes. The service Apple provides has deteriorated. Their attitude has gotten worse. Their DRM lock-in is stronger. Honestly, I’m less eager to purchase another Mac when I buy my next computer. I think it’s time to go back to Linux [I've not been a Windows user for many years, I could never get used to it, and still don't like it when I'm forced to use it. Just a personal preference, not a religious choice.]

  23. Yes, unfortunately it has changed. I’ve been buying Macs since the Blue and White G3 days, and until recently I’ve always been incredibly happy with Apple’s superior quality and service.

    But over the last few years, I’ve seen more and more anecdotal evidence of a change in attitude and quality control. A disproportionate number of friends have had serious hardware issues with their Macintoshes. The service Apple provides has deteriorated. Their attitude has gotten worse. Their DRM lock-in is stronger. Honestly, I’m less eager to purchase another Mac when I buy my next computer. I think it’s time to go back to Linux [I've not been a Windows user for many years, I could never get used to it, and still don't like it when I'm forced to use it. Just a personal preference, not a religious choice.]

  24. Perhaps that person who happens to work at Apple didn’t want to talk to you specifically, Robert, because he was concerned about you publishing anything he told you as attributed to an Apple employee – as if he was officially representing the company’s position, or was sharing inside information, or was otherwise privileged by his employment.

    I know you like to pretend that everybody always represents their employer in all things, but that simply doesn’t match reality. Most people should never be taken as representing their employer in any fashion – they certainly aren’t authorized to do so, and take great pains to ensure it doesn’t appear that they are – and the way you present yourself and your beliefs about this contradicts that.

    So instead of being able to interact with you as a fellow friendly member of the community, people have to interact with you as a journalist asking to speak to them on-record. For many people this means all they can really say is “No comment, please contact our PR department if you’d like to discuss this.”

  25. Perhaps that person who happens to work at Apple didn’t want to talk to you specifically, Robert, because he was concerned about you publishing anything he told you as attributed to an Apple employee – as if he was officially representing the company’s position, or was sharing inside information, or was otherwise privileged by his employment.

    I know you like to pretend that everybody always represents their employer in all things, but that simply doesn’t match reality. Most people should never be taken as representing their employer in any fashion – they certainly aren’t authorized to do so, and take great pains to ensure it doesn’t appear that they are – and the way you present yourself and your beliefs about this contradicts that.

    So instead of being able to interact with you as a fellow friendly member of the community, people have to interact with you as a journalist asking to speak to them on-record. For many people this means all they can really say is “No comment, please contact our PR department if you’d like to discuss this.”

  26. My opinion of Apple started to change a couple of years ago when I had an iBook go bad for the nth time. So much for reliability. But the Apple response to it (which more than a year after it started resulted in a recall) made matters worse.

    The switch to Intel gave me pause, as did the removal of “Computer” from the name. I would never buy another Apple computer, and I’ve lost interest tin the iPods, have no confidence in them as a phone company.

    I really don’t know where they are headed, and have a sneaking suspicion that they don’t either.

  27. My opinion of Apple started to change a couple of years ago when I had an iBook go bad for the nth time. So much for reliability. But the Apple response to it (which more than a year after it started resulted in a recall) made matters worse.

    The switch to Intel gave me pause, as did the removal of “Computer” from the name. I would never buy another Apple computer, and I’ve lost interest tin the iPods, have no confidence in them as a phone company.

    I really don’t know where they are headed, and have a sneaking suspicion that they don’t either.

  28. I, for one, feel betrayed by Apple. I know that’s a stupid feeling to have about a company. But I felt there was a silent contract with Apple. I have supported them during the dark years, when Windows was a better product and they would keep doing a fine OS for me. I feel they have gone distracted from the US/Computer business by the iPod/iPhone stuff. It is unfair that my laptop looks basically the same as it did four years ago. In the meantime, the PC laptops are looking fine and Vista has catch up a little with Mac OS X. I want a 12′ inch, thin, not very heavy machine that doesn’t cost a fortune.

  29. I, for one, feel betrayed by Apple. I know that’s a stupid feeling to have about a company. But I felt there was a silent contract with Apple. I have supported them during the dark years, when Windows was a better product and they would keep doing a fine OS for me. I feel they have gone distracted from the US/Computer business by the iPod/iPhone stuff. It is unfair that my laptop looks basically the same as it did four years ago. In the meantime, the PC laptops are looking fine and Vista has catch up a little with Mac OS X. I want a 12′ inch, thin, not very heavy machine that doesn’t cost a fortune.

  30. I find Apple’s arrogance (hate those dumb commercials) and obsession with style over substance brutally annoying. And nothing compares to the ripoff that is their modus operandi when it comes to hardware.

    The problem is, they still make the best damn computers out there. That’s what REALLY drives me batshit!

  31. I find Apple’s arrogance (hate those dumb commercials) and obsession with style over substance brutally annoying. And nothing compares to the ripoff that is their modus operandi when it comes to hardware.

    The problem is, they still make the best damn computers out there. That’s what REALLY drives me batshit!

  32. As a Mac buyer and user for the last 20 years (I’ve bought about 50-60), I’ve found their products to be very durable and have long service life.

    I just now, finally tossed out an old purple tray loading iMac. The thing was more than 8 years old. It still works, but it only had a .75 GB hard drive. It ran OSX 10.2.9 pretty well though.

    We used it as a print serve until we had a faster machine to do so.

    We use our Macs 10 hours a day M-F for about 46 weeks a year, plus a few overtime days and Saturdays. They get a real work out. We do desktop publishing, web design, photography and video production – all with the same off the shelf machine. How many “off the shelf” Dells or HPs can do the same? For the same price? No upgraded video cards, firewire ports, etc.

    And Macs just work. We use Canon, Nikon, HP, Iomega, Sandisk and several other major brands and some minor brands of cameras, drives, cards, etc. and usually without drivers. Just plug them in. They work.

    Yes, out of probably 50 plus machines in 20 years – I’ve called tech support once. I had a Mac Mini that wouldn’t start – right out of the box. On the phone for only 5 min., they got it started up.

    I’ve had three macs just die after more than three years of service (kernel panic) and many more die after more than five years of service. I’ve lost two modems and a hard drive due to electrical storms, but the Macs kept on working.

    I have two G4 towers that are about 8 years old. They have been rebuilt about three times. They started with 256 MB of RAM, now have over 1 GB and twice upgraded from regular CD drives to CDR drives and now DVD/CDR drives. They keep on ticking.

    Apple has grown a little too fast, and that has diluted its quality of product and support. But all companies that grow go through it. It is hard to keep up quality in rapid periods of growth.

    But Apple still has the best product in the computer market for out of the box quality.

    Mr. C

  33. As a Mac buyer and user for the last 20 years (I’ve bought about 50-60), I’ve found their products to be very durable and have long service life.

    I just now, finally tossed out an old purple tray loading iMac. The thing was more than 8 years old. It still works, but it only had a .75 GB hard drive. It ran OSX 10.2.9 pretty well though.

    We used it as a print serve until we had a faster machine to do so.

    We use our Macs 10 hours a day M-F for about 46 weeks a year, plus a few overtime days and Saturdays. They get a real work out. We do desktop publishing, web design, photography and video production – all with the same off the shelf machine. How many “off the shelf” Dells or HPs can do the same? For the same price? No upgraded video cards, firewire ports, etc.

    And Macs just work. We use Canon, Nikon, HP, Iomega, Sandisk and several other major brands and some minor brands of cameras, drives, cards, etc. and usually without drivers. Just plug them in. They work.

    Yes, out of probably 50 plus machines in 20 years – I’ve called tech support once. I had a Mac Mini that wouldn’t start – right out of the box. On the phone for only 5 min., they got it started up.

    I’ve had three macs just die after more than three years of service (kernel panic) and many more die after more than five years of service. I’ve lost two modems and a hard drive due to electrical storms, but the Macs kept on working.

    I have two G4 towers that are about 8 years old. They have been rebuilt about three times. They started with 256 MB of RAM, now have over 1 GB and twice upgraded from regular CD drives to CDR drives and now DVD/CDR drives. They keep on ticking.

    Apple has grown a little too fast, and that has diluted its quality of product and support. But all companies that grow go through it. It is hard to keep up quality in rapid periods of growth.

    But Apple still has the best product in the computer market for out of the box quality.

    Mr. C

  34. Mac users were threatened between 1994 and 2002 by the prospect that Microsoft would destroy any market for their PC of choice. The same kind of defensive bitterness was expressed by Amiga users (like Paul Thurrott).

    Since Mac OS X blossomed and the iPod helped remove any fear that Apple would be put out of business by mainstream junk from Microsoft, Mac enthusiasts have lost their defensive bristle when pundits like John Dvoark attempt to rile them up.

    The new incessant whiners are Windows Enthusiasts who fear Apple will displace enough of Microsoft’s monopoly to loosen its stranglehold and allow a mass defection to Linux by the mainstream of PC users.

    Additionally, supporters of the Zune are at least as rabid as threatened Mac users back in the sad days of Apple. Remember that the worst Apple ever did was lose $1 billion on its consumer electronics business; Microsoft loses many billions every year on its consumer electronics, from Windows Mobile to the Zune to Windows Media to the Xbox. There’s great fear Microsoft will lose with great embarrassment, and it faces entrenched, profitable rivals that are kicking its ass, particularly: Nintendo and Apple.

    If you think there’s no fun left in taunting Mac users, try writing anything about the Zune that doesn’t vawn all over it. You will get the most absolutely foul and shrill hate mail of your career.

  35. Mac users were threatened between 1994 and 2002 by the prospect that Microsoft would destroy any market for their PC of choice. The same kind of defensive bitterness was expressed by Amiga users (like Paul Thurrott).

    Since Mac OS X blossomed and the iPod helped remove any fear that Apple would be put out of business by mainstream junk from Microsoft, Mac enthusiasts have lost their defensive bristle when pundits like John Dvoark attempt to rile them up.

    The new incessant whiners are Windows Enthusiasts who fear Apple will displace enough of Microsoft’s monopoly to loosen its stranglehold and allow a mass defection to Linux by the mainstream of PC users.

    Additionally, supporters of the Zune are at least as rabid as threatened Mac users back in the sad days of Apple. Remember that the worst Apple ever did was lose $1 billion on its consumer electronics business; Microsoft loses many billions every year on its consumer electronics, from Windows Mobile to the Zune to Windows Media to the Xbox. There’s great fear Microsoft will lose with great embarrassment, and it faces entrenched, profitable rivals that are kicking its ass, particularly: Nintendo and Apple.

    If you think there’s no fun left in taunting Mac users, try writing anything about the Zune that doesn’t vawn all over it. You will get the most absolutely foul and shrill hate mail of your career.

  36. Oh, and after reading Winer’s rant, it all boils down to him confusing 3.5″ hard drive prices with 2.5″ hard drive prices.

    A mistake.

    That he made.

    And Apple is supposed to be “responsive” to that in what way…?

  37. Oh, and after reading Winer’s rant, it all boils down to him confusing 3.5″ hard drive prices with 2.5″ hard drive prices.

    A mistake.

    That he made.

    And Apple is supposed to be “responsive” to that in what way…?

  38. Why are Scoble and Winer turning on Apple? Who knows?

    Maybe it’s because they don’t know you don’t have to wait in line for the Genius Bar…?

  39. I don’t like apple because:
    1) Does not support OpenOffice
    2) Does not offer any other office software solution for my needs
    3) A mac with the ability to burn DVDs costs twice as much than a PC.

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