Facebook disabled my account

If you are trying to contact me on Facebook, please don’t. My account has been “disabled” for breaking Facebook’s Terms of Use. I was running a script that got them to keep me from accessing my account. I’m appealing. I’ll tell you what I was doing as soon as I talk with the developers who built what I was using and as soon as I talk with Facebook’s support (I sent an email in reply to the one below, but haven’t heard back yet).

I run this stuff so you don’t have to. :-)

UPDATE: Rodney Rumford, who runs the FaceReviews Blog about Facebook says that all traces of me have been already removed from Facebook too.

UPDATE2: Tonight I learned about DataPortability.org and signed my name to that effort.

I am working with a company to move my social graph to other places and that isn’t allowable under Facebook’s terms of service. Here’s the email I received:

+++++

Hello,

Our systems indicate that you’ve been highly active on Facebook lately and viewing pages at a quick enough rate that we suspect you may be running an automated script. This kind of Activity would be a violation of our Terms of Use and potentially of federal and state laws.

As a result, your account has been disabled. Please reply to this email with a description of your recent activity on Facebook. In addition, please confirm with us that in the future you will not scrape or otherwise attempt to obtain in any manner information from our website except as permitted by our Terms of Use, and that you will immediately delete and not use in any manner any such information you may have previously obtained.

We reserve the right to take any appropriate action in connection with any activities that violate our Terms of Use and/or applicable laws, including termination of your account and pursuit of legal remedies.

Please reply to this email.

Thank you,
Facebook Customer Support


Filed under: Facebook @ 3:23 am | 553 Comments

553 Comments

  1. searchengines Says:

    Not having you, is their lost.

  2. Marc Duchesne Says:

    @Robert : you’ve been disabled, not terminated, which is the good news. Seriously speaking, IMHO here Facebook is just preventing data theft (you’ve got an automated message from a robot).

  3. Chris Saad Says:

    Robert - what company/script were you running? I hope they are donating their work to the GraphSync project?

    http://www.graphsync.com

    I hope you will join us to lobby for DataPortability.org

    Think of it as OpenSocial - except no one owns it and it’s more than just widgets.

  4. Chris Hambly Says:

    Yes this is one of the reasons FB annoys me, it is MY social graph, my time and energy, I want to export it.

    We have all scraped for years on various platforms, so FB is not “new” in getting heavy, they obviously want to keep us all in.

    Trouble is walled gradens typically get emulated at some point in an open environment, it’s inevitable, I’m sure they must realise that.

  5. Robert Scoble Says:

    Chris Saad: I’ll reveal all soon but I’m under NDA for the tool I was using.

  6. Sam MacDonald Says:

    That’s the fun of working with new technology and pushing the edge someone always has to be the first to get their fingers wrapped. :)

  7. Neil Barnwell Says:

    Hope they get you back on. It’s a hard one this, deciding who owns the data. Technically your friends own their data, but on the other hand they’ve trusted you to have it. The only reason Facebook don’t have an export function is probably a competition/lock-in thing. Maybe they’re also worried about denial-of-service as a result of people running scripts?

    Heck, even Gmail has an open API for getting contacts from it (though it’s not working on Twitter at the moment :( ).

  8. Scoble Caught Hacking Facebook Says:

    [...] Ha! We knew that old rascal Robert Scoble was up to something. Apparently he used his uberleet hacking skillz and ran an automated script on Facebook, which is against their TOS. Therefore, Facebook has disabled his account. [...]

  9. Ashley Angell Says:

    @NeilBarnwell - It’s not hard at all, *you* own your own social graph. It’s not so much the people or even data about them that makes it special its the relationship between them thats special, and again, yours.

  10. Robert Scoble Says:

    Ashley: not if you’re on Facebook.

  11. Morrie Says:

    MyMacisdoingstrangethingsinsomecommentboxes.Sorryaboutthat.
    Justread43foldersandthearticleaboutlettinggoofsomeofyourSocialMedia.
    Maybethearticlewastryingtotellusbothsomething.
    Again,sorryaboutthelackofindentationbetweenworlds.
    MorrieJohnston.Sydney,NSW,Australia

  12. Roo Reynolds Says:

    You’ve got a track record now Robert. First it was Second Life, now this. Is there any company whose terms of service you won’t break? :-)

  13. Robert Scoble Says:

    Roo: no. That’s part of my job to see how good their terms of service are, and how well enforced they are. Also, to point out when terms of service suck. In Facebook’s case its competitors don’t have the same stupid TOS and let you take your social graph with you wherever you want. In fact, its competitors don’t have a lame technical limitation which limits me to 5,000 friends either. But that’s another topic.

  14. Scoble blocked from Facebook Says:

    [...] disabled after he ran an unnamed script over it, breaking the site’s terms of use. As he says on his blog, he is appealing, but he Twittered that will be taking the normal customer service route rather [...]

  15. Rusty Says:

    Sounds like a bit of feedback to the developers of the software to insert some timing delay’s into the loop.

    I would personally recommend loops with a minimum delay of 45 seconds, loosely ranging up to 5 min then a few longer delays along the lines of 1, 2, 8 and 12 hours.The longer delays should be fairly infrequent, but would give a better approximation of an active user, vs. a script.

    Yes it will take longer to run than a quick script that scrapes 100 pages or so, but it still should run through 4999 relationships in about a week

  16. Robert Scoble Says:

    Chris Saad: I will definitely lobby for DataPortability.org.

  17. Stalag Facebook » Andy C Says:

    [...] so much a walled garden as a high security prison with barbed wire and electric fences. Post a comment — Trackback URI RSS 2.0 feed for these [...]

  18. Ian Betteridge Says:

    This is the classic Web 2.0 conundrum: users give their information for free to a service, which then monetizes that information, keeping all of the money for itself.

    In its benign form, this works because the service that the users get has more value than the information they give. However, the malignant form of this - and Facebook is not the only culprit - then attempts to lock users in to the service by making it impossible to take the information elsewhere.

    The point is that services such as Facebook have to recognise that they don’t own the information which makes their service valuable.

  19. Facebook Bots Disable Robert Scoble at Facebook Applications Reviews, Facebook Widgets, Facebook News Says:

    [...] He was being totally cool about how it happened. I am sworn to secrecy by Robert about exactly what he was doing. Let’s just say Robert is the kind of guy that likes to push the envelope and break down [...]

  20. Ryo Says:

    So what ?
    Facebook sucks anyway.

  21. Scoble Gets Kicked Out Of Facebook Says:

    [...] just can make this stuff up, from Robert Scoble’s blog: If you are trying to contact me on Facebook, please don’t. My account has been “disabled” [...]

  22. Robert Scoble Says:

    Ian: speaking of which. Facebook used my face in a Saturn/General Motors advertisement and didn’t pay me. So I don’t feel too guilty. Here’s a picture of that: http://www.flickr.com/photos/daviddalka/2106024610/

  23. allen stern Says:

    i bet this has something to do with jan 16 :-P

  24. Robert Scoble Says:

    Allen: nope, actually just a coincidence.

  25. Grenzpfosten : Facebook schmeißt US-Top-Blogger raus Says:

    [...] Facebook hat den amerikanischen Top Blogger Robert Scoble von der eigenen Site verbannt. Anscheinend hat Robert ein Script auf seinem Account ausgeführt, das den Facebookern nicht so [...]

  26. ban στον Scoble από το facebook! | zero.gr Says:

    [...] ίδιος περιγράφει το όλο συμβάν στο blog του και μάλλον θα μετακομίσει (αν [...]

  27. jrbrewin Says:

    cool. a tool that can automatically cause facebook admins to remove all traces of you would sell like hotcakes. Where do i sign up?

    now if only i could erase my digital footprint from google as well. :)

  28. Rodney Rumford Says:

    This is interesting for sure Robert. Poof! You have never existed on facebook. You are missing from groups, top friends,etc… still looking to see if all your wall posts disappeared as well.

    Screenshot of top friends and a blank of where you used to be. ;) Cheers!

    Rodney Rumford
    http://facereviews.com/2008/01/03/facebook-bots-disable-robert-scoble/

  29. Robert Scoble vs. Facebook at Geek Cantina Says:

    [...] Source: Scobleizer [...]

  30. allen stern Says:

    you say that Robert but I am watching you right now on Qik, Skype and Ustream live so I know what’s up.

  31. TechCrunch UK » Blog Archive » Facebook blocks Scoble for downloading his contacts Says:

    [...] Scoble ran an unnamed script over his account, breaking the site’s terms of use. As he says on his blog, he is appealing, and although he Twittered that will be taking the normal customer service route [...]

  32. Robert Scoble Says:

    Allen: well, let’s meet on the 16th. The two things aren’t connected. Or, maybe they should be? Hmmm, I gotta get some sleep.

  33. Chris Saad Says:

    Welcome to the dataportability.org team Robert :) Here’s a welcome post and summary of where we are now…

    http://groups.google.com/group/dataportability/browse_thread/thread/70a3484cd44622d3

  34. allen stern Says:

    im just fooling with ya :)

  35. Laurel Papworth Says:

    Wow, you really are coming to the end of an era. Changes all around…

  36. Tech For Novices Says:

    you should be on cnn as amit portrayed you..

  37. Tony Says:

    At least you got a mail with “Please reply to this email with a description of your recent activity on Facebook”

    I was banned in December and *still* am not sure for what. No scripts, nothing unusual…other than being participatory in the system that they created (I used their email, invited people, wrote on walls, etc.) They didnt even give my photos, videos, or contact information back - some of my business contacts were made and maintained on facebook so I have no way to recover them. I complained and they simply replied that the ban was permanent.

    I was one of their biggest fans…now I’ve joined the growing chorus of detractors. Their own hubris will be what brings them down.

  38. Robert Scoble Says:

    Tony: that sucks. Did you blog about that anywhere? You should have.

  39. saran Says:

    Data freedom is a must one. Facbook, If you don’t allow export/import, I don’t know how long you can trap user data…

    I could remember Mr.Eric Schmidt was saying … “let users move their data around, never trap the data of an end user, let them move it if they don’t like us”

    Thanks
    saran

  40. Din sociala graf - eller Facebooks? « BiblioBuster Says:

    [...] 3, 2008 · No Comments Jag har just läst vad som händer om man försöker ta med sig sin sociala graf ut ut Facebook. Man förlorar, med hänsyn till [...]

  41. Jeff Crites Says:

    Robert:

    As a new reader/viewer/fan, I think you need to broadcast yourself live, via your cell phone at Qik, 24/7 through this whole thing. We’ll send pizzas or whatever you need since your phone will be tied up. It’ll be fun. Of course you can order pizza via the web. Papa John’s is good at this. And do some fun tours, perhaps of the Harvard dorm where Zuckerberg got things started. And walk up to people in public and ask them to be your friend. Tell them you just lost 4,999. :-)

  42. Robert Scoble Says:

    Jeff: that’d be funny. Maybe in the morning depending on what happens when I get up.

  43. Charles Nouÿrit Says:

    Robert, I’ve open a FB group for the re-openning of your account.
    Hope they don’t disable mine ;)

    http://www.facebook.com/group.php?gid=19628302696

  44. How to Get Blocked from Facebook Says:

    [...] Scobleizer announces that he’s blocked on facebook. Why? From the horse’s mouth:My account has been “disabled” for breaking Facebook’s Terms of Use. I [...]

  45. loudmouthman Says:

    Darn , And I thought it was just Podtech you were quitting !

  46. Robert Scoble Says:

    loudmouthman: it’s the season to quit things and move to new social networks! :-)

  47. Ed Says:

    It seems they are cool with a human being going through his own information on their site. So it appears the trick to running a script to scrape such a site is to run it with pauses so it looks like a human being.

  48. Simon Brocklehurst Says:

    All very interesting. Facebook have a lot to prove in 2008. Its advertising system - you know, the one where they promised the “once every hundred years, media changes” thing - is showing signs that it might be broken from a commercial perspective.

    Given that, the company has to show it has some ideas about how to take targetted advertising forward at large scale; that is with a credible path to annual revenues of $5-10B in the next two to three years (with continued rapid growth after that). And while they’re executing on their plan, they have to avoid becoming irrelevant.

    From the position the company is in now, all this could be a pretty big challenge. Alienating users really isn’t the way to build confidence that they know what they’re doing…

  49. Spencer Says:

    Quite ridiculous if you ask me. You have given Facebook more coverage than they could have asked for.

  50. Michael Says:

    buzz.

  51. CosmicRay Says:

    Your facebook social graph is no more “yours” than your telephone number is “yours”, etc. (Of course, that’s one of the points about social networking in the first place, isn’t it — it’s all social.) Check out Anne Wells Branscomb’s, “Who owns information” (Basic Books, 1994).

  52. Dustin Says:

    So I am curious as to why you even bother? I left FB after the Beacon gaffe and I don’t miss it. I think the strongest statement you can make is to just disable your account and stop talking about them entirely.

  53. Michael Markman Says:

    Robert,

    There’s one last remnant of you on Facebook. A while back, as a joke, I started a “Friends of Scoble Overflow” group for people who could not Friend you because of the 5K limit. If it can be of any use to you in your hour of banishment, I place it at your disposal.

    Mickeleh

  54. Jonathan Sutherland Says:

    Robert, I hope you really do move to another social network platform. I only looked at Facebook after you started bloging about it. You gave them free publicity and an opportunity to enhance the user’s experience with your feedback. It will be interesting to see how this saga ends.
    PS I have already changed my social network from Facebook.

  55. Paul Walsh Says:

    Robert,

    Shouldn’t the Facebook mat be facing the other way with you ‘leaving’ the building? ;-)

  56. Microsoft Decides You Don’t Need Your Old Data| Zoli’s Blog Says:

    [...] but I’m not sure it will make it to TechMeme, which is quite busy today reporting Robert Scoble’s expulsion from [...]

  57. Emma Kane Says:

    Facebook told me I had been doing something similar, and mentioned legal action against me when I questioned them - actually I had done nothing at all. Paranoid or what. Don’t give them your data.

  58. Scoble off facebook - it’s impossible to care | towerone.com Says:

    [...] his blog, Scoble says he has appealed against the decision. On what grounds I don’t know but quite [...]

  59. Andy Says:

    It’s virtualy impossible to care. If you dont like the T&Cs go elsewhere. Simple.

  60. Scoble Banned From Facebook; Calacanis Happy  »TechAddress Says:

    [...] big news in from Silicon Valley this morning is that Robert Scoble has been banned/blocked/not allowed to use Facebook anymore.??Iit’s interesting how Facebook just bans/blocks people at will. [...]

  61. MDBlog » Blog Archive » [Scoble] Facebook disabled my account Says:

    [...] via Scobleizer [...]

  62. So, you CAN cancel your Facebook account? at textiplication.com Says:

    [...] Scoble shows us how.  Sort of. Posted in Writing [...]

  63. stats Says:

    I was banned off facebook for “high levels of activity”. wtf!!

  64. Jeff Crites Says:

    I’m coining a new term: Scobled

    As in “you’ve been scobled dude”: terminated, waxed, disabled, vaporized, eliminated, banned abruptly and without warning.

  65. Want my data? State your business! @ Webcracy Says:

    [...] Robert Scoble was banned from Facebook and is joining the dataportability.org project. It seems that he was running a script, which is forbidden, aimed at sucking back all his social [...]

  66. Critical_ Says:

    @Neil Barnwell: If I’m memory serves me right then in the early days of Facebook a facility was built into Facebook to allow the exporting of your friends’ contact information. This was subsequently removed.

    I find this to be a bit annoying because I am one of the many users who rarely, if ever, adds someone that I don’t know in person. Having people maintain their own contact information for sync’ing with Outlook and subsequently my cell phone is a killer feature. Unfortunately we aren’t allowed to do that.

    In a recent Slashdot story, I voiced contempt for Facebook’s meaningless notification messages and suggested finding workarounds using open-source tools to add the missing functionality. The comment was moderated to the top. Either Facebook’s employees have been reading Slashdot or other users have complained about this issue because (coincidentally) the text of both wall messages and private messages is now emailed out. Maybe Outlook sync’ing will be the next hurdle they conquer after reading this?

  67. blending the mix » Blog Archive » Facebook is closing down Says:

    [...] Robert Scoble has been banned from Facebook for running a script that would allow him to access all his personal information which is strictly against their Terms of Use. [...]

  68. Первая крупная сделка года: IBM купила израильскую XIV | MyKinda Технологии Says:

    [...] Я уже почти собралась рассказать здесь о том, что Facebook заблокировал аккаунт популярного видео-блоггера Роберта Скобля за то, что [...]

  69. db Says:

    But what of the people who join Facebook BECAUSE it’s such a walled garden? Yes, we all have some issue with Beacon - but the reason we have an issue with the Beacons of the world is because we fundementally DON’T want someone wholeheartedly using our graphs.

    Especially not a friend, who we trust to not do that.

    So while I agree with some fundamental arguments people are making here, we can’t rail against Beacon with one side of the mouth and then support someone using a script to lift my social graph for outside use without me knowing.

    I guess what I’m asking is: do we really want a walled garden or not?

  70. Robin Yap Says:

    Although I’ve read (and blogged) about FB’s TOS, I still think that we own our words until we sell them (like writing for a company that pays you for your work). As the exchange on FB is having a free platform to connect and post but not actual payment for your words, I’m not sure there’s true equity there. But that’s just my opinion.

  71. Robert Scoble Says:

    db: what about info you’ve made public? Like, your name? And other stuff that’s on your public profile on Facebook? Are you saying that no one has the right to use that?

    How about this? Can I write down your email address and put it in my address book?

    Or, how about your birthday?

    So, why am I allowed to write down your phone number or email address, but my computer can’t take it out of Facebook and put it into Outlook for me? Or another program or service I’m using?

    How about something that actually ads value, like something that’d see that you’re on both Facebook and Twitter and Flickr and could mash those three together?

  72. Web 2.0 Cataclysm: Scoble Abandons Facebook « The Pursuit of a Life Says:

    [...] Published January 3, 2008 Web Robert Scoble, Facebook minister-without-portfolio, is abandoning Facebook after his account was suspended for some amateurish data scraping attempts.  I say “amateurish” only because he [...]

  73. Free the Scoble 5,000!! | Kara Swisher | BoomTown | AllThingsD Says:

    [...] this case, as Scoble wrote in a blog post today, the fight with Facebook is over an effort he has been making with DataPortability.org, which notes [...]

  74. Rick Says:

    I’m getting more then a bit tired of people who willingly and knowingly enter a walled garden and then complain about the walls when they run into them.

    You would think that more then a decade after the Internet defeated the walled gardens of AOL, Compuserve e.a. people should know better.

  75. tou.ch » Blog Archive » Robert Scoble bei Facebook rausgeschmissen Says:

    [...] Der bekannte US-Blogger Robert Scoble wurde bei Facebook rausgeworfen bzw. deaktiviert, weil er mit einem Skript rumgespielt hat. Er macht das Ganze natürlich schön publik. Mal schauen, wie die Geschichte weitergeht. Dazu mehr: Facebook disabled my account [...]

  76. Facebook deaktiviert Robert Scoble at franztoo Says:

    [...] er getan hat, will er erst mit nach einem Gespräch mit dem Autor des Scripts bekannt geben, jedoch schreibt er in seinem Blog: I am working with a company to move my social graph to other places and that [...]

  77. Jeff Says:

    Netvibes Ginger, perhaps? Heard they’ve got a TOS-breaking import tool…

  78. Megginson Technologies: Quoderat » Blog Archive » Social web sites: the new Proprietors? Says:

    [...] a nasty example: Robert Scoble has just had his Facebook account disabled for running a script to try to scrape his personal information off the site (since Facebook [...]

  79. Vlad Mazek - Vladville Blog » Blog Archive » The Brave New Year Says:

    [...] to survive CES, Scoble gets kicked off Facebook for trying to port the data out, VoIP working on iPod Touch and an addon mic for [...]

  80. Jeff Says:

    …or DataPortability. That works too :)

  81. Shelley Says:

    What was the information your application was after? You’re asking people to ‘give an opinion’ on this, I’m assuming you are, but you’re not saying what kind of information you were scraping.

    The TOS covers some areas where we wouldn’t want an application to scrape the contents, including others’ message, contact info, and so on. That’s what creates a thing called ’spam’.

    Either you’re accessing your own information, which we assume you have already. Or you’re accessing information about other people, and they have a right to know this information is being ported outside of this application. Did you ask all your 5000+ friends if your interaction with them, and their info can be pulled from Facebook and placed into some other app?

    As for 5000+ friends — you must have a been a lonely kid, that you have to have so many ‘friends’.

  82. Facebook eifert StudiVZ nach | Ergründet Says:

    [...] hat, ist auch Facebook nicht gefeit. Heute wurde der Facebook-Account von Uber-Tech-Blogger Robert Scoble gebannt. Er hatte mit einem Script versucht seinen Social Graph zu exportieren. Das verstößt [...]

  83. Robert Scoble Says:

    Shelley: do I have to ask your permission to copy down an email from Facebook and write it into my little addressbook? Really? Wow.

  84. Chris Says:

    You did violate the ToS (which is bad) but you had to in order to get at your graph which facebook won’t share (which is worse.) I hope the debate catches fire, thanks for leading the way.

  85. francine hardaway Says:

    Robert, this is wonderful. You have become a human sacrifice for data portability and exposed something everyone has been talking AROUND. Your friends Marc Canter and Dave Winer will probably love and embrace you for this.

    I have been annoyed by Facebook many times, and could care less what happens with it (I will just move to another, better social network). But when you have already established friends, and groups, that’s such a pain in the ass that I’d rather they changed their TOS.

  86. Shaudius Says:

    Scroble:

    It depends on what you mean by public, if I share that data with my friends only on Facebook they absolutely should not have the right to republish it, use it for their personal use, sure.

    Its a privacy thing, it’d be like me giving you my phone number and you publishing it in a directory without my permission, not okay.

    It all depends on what you’re scraping the data for, and what you’re using it for. Transportation to another system, sure, public use, nope.

    You can take it with you, but you can’t publish it, give it to a third party on another system? Arguably no(by that I mean make my phone number visible to everyone else on another system, not use a program that stores data you have collected similar to a gmail contact list or the sort).

    I gave you and Facebook my information, I didn’t you, however, permission to republish my data, only to use it personally.

  87. Scoble gets banned from facebook « Technobabble 2.0 Says:

    [...] gets banned from facebook 03Jan08 Uber-blogger Robert Scoble has had his Facebook account disabled. Normally, this wouldn’t cause much of a stir but in this case Facebook will inevitably get [...]

  88. courtney benson Says:

    Robert -
    They no not what they do - or do they? :-)You out Twittered everyone!
    Your a top draw and they need to show their might for now but not for long. Keep pushing the envelope.

  89. Live Crunch Says:

    Sorry Robert but i think you deserve it. If you broke any law or policy of Facebook you should be treated equal to others.

    That is just my opinion.

    But i am sorry for loosing your account, I guess you can switch to myspace now or http://www.ilovetoargue.com :)

  90. john n. Says:

    this is crap - you can give facebook your gmail username and password and they suck up your contact list. They are not playing fair and this will hurt them.

  91. Facebook: Whose data is it anyway? - - mathewingram.com/work Says:

    [...] he was doing something that breached the site’s terms of use — specifically, he was running a script that accessed the social network and “scraped” data from it. As a result, he got a [...]

  92. Keith McArthur Says:

    Hey Robert,
    Thanks for posting a rebuttal to my blog post “Sorry Scoble: You don’t own your friends.” I’ve now rebutted your rebuttal. :)

  93. David Binkowski Says:

    I heard Robert was running a script to auto-add people to his band’s friend list. Err…. :P

  94. hamiltonflickrgroup Says:

    Here is an facebook app that can save your info

    http://apps.facebook.com/friendcsv/

    The friendCSV app allows you to export your friends list and relevant data levels to a CSV doc that can be opened in Excel or any spreadsheet. Select the data levels below that you would like to include in your export.

  95. BIMA Blog » Scoble opens up debate about walled gardens after being booted by Facebook Says:

    [...] Hear what Robert Scoble has to say [...]

  96. Robert Scoble Says:

    hamilton: I tried that app. It doesn’t work with 5,000 friends. Very few of the apps do cause the developers don’t test them with people’s accounts with thousands of members.

  97. Norman Walsh Says:

    The more I read, the happier I am. http://norman.walsh.name/2007/11/27/facebook

  98. If the Medium is the Message….. « mattroberts.com Says:

    [...] 3, 2008 Today’s the net is abuzz with Robert Scobles recent block from facebook after he tried to pull down the data of his friends/colleagues into the [...]

  99. Mr_Simple Says:

    Well of course they’re not going to let you run an automated process to strip out their data - that’s their value add.

  100. paul Says:

    Persona non grata or you could say they stole your face!

  101. Shelley Says:

    “Shelley: do I have to ask your permission to copy down an email from Facebook and write it into my little addressbook? Really? Wow”

    If you’re running an application that will then turn around and send me offers for Viagra. How is Facebook to know friend from foe?

  102. Matt Ellsworth Says:

    boy they really don’t seem to want you to automate anything i guess.

  103. hamiltonflickrgroup Says:

    sorry rob ,, I only have a 100 friends

    good luck in your fight ,,,

  104. hamiltonflickrgroup Says:

    and you were one of them ,, alas

  105. Robert Scoble Says:

    Shelley: I don’t treat my friends like that. Facebook already knows who my friends are. I was using my account to get access. I have that many friends because I don’t mistreat them.

  106. Shelley Says:

    “Shelley: I don’t treat my friends like that. Facebook already knows who my friends are. I was using my account to get access. I have that many friends because I don’t mistreat them.”

    I repeat: how is Facebook to know friend from foe?

    You have that many friends because you don’t mistreat them? Robert, you probably don’t even know more than a few hundred people’s names. You’re using Facebook like an aggregator, not a true social network.

  107. db Says:

    @Robert,

    You’re now listing things presumably you were using the script to gather, but my point is that I don’t know how innocent the information is that you want. You ask about my name– I have some friends who are artists who use pseudonyms and they are not searchable in Facebook, so yes- they actually do covet their names. Birthdays? Certainly you know the issues with credit card fraud and complete birthdays.

    I’m sure you have a very reasonable and innocent, possibly even practical and helpful, reason for wanting whatever info you want. But some people rely on their privacy and don’t want their data ported. I’m not one of them, at least not about all my info, but it seems to me we need to be careful about the straw man of, “but I could just do this…” - That’s the same argument employers used when they’d hire student interns of a particular college to scope out potential employees when Facebook was college only. You certainly could just write down things on paper and build your own. That doesn’t mean your friends would have given you good-faith permission to do so.

  108. JMW Kommunikation » Blog Archive » Raderad från Facebooks yta. . . Says:

    [...] TechCrunch får vi veta att välkände bloggaren Robert Scoble blivit utkastad från Facebook. Det är som om han aldrig funnits i Facebook-världen. Kommentarer, bilder och annat han lagt ut [...]

  109. Alex. Says:

    Robert,

    Did you try exporting your social graph into FOAF (http://foaf-project.org)
    with that exporter: http://www.dcs.shef.ac.uk/~mrowe/foafgenerator.html

    Then, you can parse it and query it as any RDF data, or even merge it with other networks also described using FOAF (eg, from flickr: http://apassant.net/blog/2007/12/18/rdf-export-of-flickr-profiles-with-foaf-and-sioc/

  110. Incremental Blogger » Blog Archive » Facebook boots Scoble Says:

    [...] Facebook has disabled Robert Scoble’s account for violating the terms of service. Supposedly he was running a script that Facebook didn’t like. So he’s been removed from Facebook altogether. He’s appealing, but this has got me thinking. Is Facebook the walled garden where I want all my social graph data? Fortunately my graph is nothing like the size of Scoble’s so it would be much easier to move to another service, however, if Scoble’s account is re-enabled, it’s one more reason to find a friendlier service. [...]

  111. fp Says:

    There is an inconsistency here. While you seem willing to violate Terms of Service for online applications (this Facebook violation and a prior violation with Second Life), others seem willing to trust you with Non-disclosure Agreements. If you are on “auto-accept” when it comes to terms and conditions, why should anyone trust you?

  112. Ellen Gerstein Says:

    You’re in good company. Last month, an account I created for “Dummies Man” was pulled - I blogged about it on my site:

    http://trueconfessions.wordpress.com/2007/12/11/the-return-of-dummies-man-to-facebook-and-the-beginning-of-my-identity-crisis/

    I’m not sure how I was pulled for “impersonating” someone, while Fake Steve Jobs continues to exist there, but at least Scobelizer is a real person…at least we think you are!

  113. Robert Scoble Says:

    fp: they shouldn’t trust me. But breaking contracts has very real consequences. I had hundreds of hours of work in my Facebook account. That’s a very real amount of money/time gone and a distribution channel gone for me.

    If I break an NDA I’ll ruin relationships, etc and possibly end up in court. Both of which cost me time/money/opportunity.

  114. RBL Says:

    There is a silver lining. Now users know how to get their Facebook profile deleted. A pal of mine was trying to close his Facebook account, and he was told that it is not possible. They own the data. He told me there is no apparent way to kill your account and have all data removed. So now we know: Just run a script and get banned. :)

  115. db Says:

    @Robert -

    You still have those hundreds of hours there, they are just in limbo as you are “disabled” - sort of like having a fan page unpublished. They can flick the switch and you’d be back on.

    And some would argue that breaking social contracts has consequences too- just not always legal ones. This whole discussion may be as much a wake up call to only friend closer-to-the-vest “friends” and for people to stop friending relative internet personalities who accept everyone. Maybe this is a MySpace moment when it dawns on some that every one of their 1,000 close personal friends are neither and that because of unknown intention, a pruning begins.

  116. Have the Data Wars Begun : [chrisbrogan.com] Says:

    [...] Scoble reports that Facebook has kicked him off their site, citing that it appears he was running a script. In [...]

  117. The Social Web mobile edition Says:

    [...] or unintentionally, celebrity blogger Robert Scoble has put himself right at the center of the data portability issue, and at the same time is helping to expose the fascicle nature of Facebook’s claims of [...]

  118. Christian Fauré » Blog Archive » I want my data back ! Says:

    [...] ce qu’a essayé de faire Scoble en lançant un script pour récupérer ses données dans [...]

  119. Logical Extremes Says:

    I keep hoping that one of these bad moves by Facebook will be the beginning of the end. FB is like AOL all over again. Tear down the wall. Let my people go.

  120. Josh Hall Says:

    wow, so many comments so fast! This is starting to become a frequent thing from facebook…

  121. Dario Salvelli’s Blog » Blog Archive » Come monetizzare con il Web 2.0: make money with Web 2.0 Says:

    [...] raccoglie un ottimo commento riguardo la chiusura dell’account di Facebook di Robert Scoble. E non ha tutti i torti a citare e mettere nel calderone anche Twitter [...]

  122. I’ll Take My Profile To Go at sedanofmammals.com Says:

    [...] ran an unnamed script over his account, breaking the site’s terms of use. As he says on his blog, he is appealing, and although he Twittered that will be taking the normal customer service route [...]

  123. I’ll Take My Profile To Go » blogstring.com Says:

    [...] ran an unnamed script over his account, breaking the site’s terms of use. As he says on his blog, he is appealing, and although he Twittered that will be taking the normal customer service route [...]

  124. db Says:

    @Logical Extremes

    If only it was a prison, but many ran into the keep because they wanted the walls.

  125. Scobleizer lost his Face.... - Noticias externas Says:

    [...] lost his Face…. Facebook disabled my accountOur systems indicate that you’ve been highly active on Facebook lately and viewing pages at a [...]

  126. The David Berube Blog » Blog Archive » God Scoble Gets Booted from Facebook Says:

    [...] “I am working with a company to move my social graph to other places and that isn’t allowable under Facebook’s terms of service.”, from his post. [...]

  127. Facebook Drops the Ball…Again | Mark Evans Says:

    [...] a classic example of what NOT to do, Facebook (or some automated robot) has disabled uber-blogger Robert Scoble’s account - apparently because he’s running a script that scrapes information from his Facebook contacts [...]

  128. Godaddy is killing me here! « trippin :-/ Says:

    [...] Tagged “WordPress”, blogs, Customer Service, GoDaddy So- some time during the after midnight hours, the WP databases (??) at Godaddy went rouge. I can not access any of my blogs on Godaddy that run Word Press. And the biggest story to hit * Robert Scoble being taken off Facebook for trying to download his own contacts * is roaring through … [...]

  129. Steve Ganz Says:

    LinkedIn founder Reid Hoffman was recently quoted in Wired saying, “It’s simple. The individual owns the data.”

    Case in point, LinkedIn lets you download all your contacts in one fell swoop.

    Disclosure: I work for LinkedIn.

  130. mick f. Says:

    @13: “That’s part of my job to see how good their terms of service are, and how well enforced they are.”

    That’s news to me. I thought you made videos - as opposed to try to break usage agreements that you willingly signed up to.

    Any other parts of your job description we don’t know about? Or do you just make it up when it suits?

  131. Promoting open standards for personal data | this is mikel.org Says:

    [...] remix data using open standards. Scoble has been publicly testing the portability of Facebook data (Facebook disabled my account, Unintended advantages, and What I was using…) in the past day and (of course) found the [...]

  132. Web Worker Daily » Archive Privacy or Portability, Which Will It Be? « Says:

    [...] Facebook disabled blogger Robert Scoble’s account after he ran automated scripts against the site. The site’s Terms of Service say that you agree not to “use automated scripts to collect information from or otherwise interact with the Service or the Site.” [...]

  133. Laura Says:

    Plaxo lets you sync your contact data to your local system, plus it has a really cool ‘newsfeed’-like tool called Pulse which (for contacts who enable it - it’s opt-in) shows when they’ve posted a blog post or Flickr pic or Del.icio.us link or whatever. It’s way better than Facebook’s ‘newsfeed’ which is pretty much all useless info. And you choose what you share with your contacts, and you can filter it by designating which groups of contacts see what info and so on. It’s pretty sweet.

    Yes yes, I know Plaxo used to be evil and spammy. Not so much anymore, and the Pulse thing is really not to be missed. (And no, I don’t work for Plaxo.)

  134. Weekly Digest of the Social Networking Space: Jan 3, 2008 Says:

    [...] my recommendations to companies deploying social ads within the article. On a related thread, Robert Scoble has scraped many of this contacts using an automated script causing Facebook to remove his account and banning him, issues over data [...]

  135. Stefan Hayden » Scoble Got Banned and I Don’t Care Says:

    [...] the blogosphere hates you there is nothing you can do right. Robert Scoble was tooling around on facebook with a bot and got banned. And some how this is facebook’s [...]

  136. Facebook blocks Scobleizer | 901am Says:

    [...] his blog, Scoble mentioned he was using a unidentified software to transfer his social graph or contacts to [...]

  137. rob Says:

    Robert,

    Taking one of your comments a step farther, would it violate their terms of service for you to outsource the same functionality you were trying to automate to a service provider in India or somewhere similar to do it manually? It would be an interesting face-off (pun intended) as they try to lock down your info and you manually - and I hope LOUDLY - work your way around it.

    If they let you do it manually and they let a weak version exist - the CSV app - they not letting a power user implement a power tool is just silly.

    r.

  138. Dat afară de pe Facebook. : soft.vitalie.esanu.moldova.world Says:

    [...] nui lene a scris despre noutatea cea mare de azi. De ce să nu fiu şi eu în rând cu lumea. Scoble a fost data afară de pe [...]

  139. jill/txt » facebook protects us from having our data scraped - but that also stops us from MOVING our data Says:

    [...] platform: “I am working with a company to move my social graph to other places.” Facebook responded by disabling his account, because he was “viewing pages at a quick enough rate that we suspect you may be running an [...]

  140. Ontario Emperor Says:

    Corporations need to realize that negative comments about them are now easily retrievable by consumers and others, including competitors. Using Facebook as an example, the Jon Swift story helped to ensure that I will never join Facebook (”Ontario Emperor” is not my birth name, so Facebook obviously doesn’t want me). While there’s obviously conversation regarding whether your actions were right or not, Facebook obviously didn’t need this type of publicity.

  141. From the Department of Facebook Just Can’t Stay Out of Trouble… « SmoothSpan Blog Says:

    [...] Scoble, he of the 5,000 friends and can’t sign up any more, has been blocked from Facebook for trying to download his social graph.  Apparently he ran a script provided to him by Plaxo that [...]

  142. VentureBeat » I was about to get my friends’ email addresses out of Facebook…. Says:

    [...] was testing this service with blogger Robert Scoble, and he just got banned from Facebook because of [...]

  143. Fh on earth Says:

    Scoble kicked out from Facebook

    Blogging celebrity Robert Scoble has been kicked out from Facebook today.Using his own words “I could call people idiots for not understanding the meaning of the” Facebook terms of use, that disallow …

  144. T M Says:

    Facebook kind of shot themselves in the foot with this didn’t they!

  145. Facebook blocks Scoble for Hacking - Technozzle Says:

    [...] Scoble, the famous tech blogger had his Facebook account disabled after trying to extract information about his friends through running a script over his [...]

  146. razorshine » the need for data portability Says:

    [...] Scoble has set a fire under Facebook for not letting him move his data out of their network and into another network. He has posted about it here. [...]

  147. Guy Kawasaki Says:

    Robert,

    How do I get myself banned too? That would make my life a lot simpler.

    Guy

  148. Eric Says:

    Facebook is irrelevant. I’ve never gotten the whole thing. I much prefer Linkedin Network as a professional connection tool and information gathering mechanism. It really is a great site.

    Eric

  149. Karim Says:

    Your facebook social graph is no more “yours” than your telephone number is “yours”, etc.

    Phone numbers, unlike Facebook social graphs, are actually portable.

  150. Hey Robert - I was only kidding | WinExtra Says:

    [...] Yesterday in my Quick Thoughts post I made a joking reference to Robert Scoble and how we would need one of his foot in mouth type rants to make it through the boring week of post holiday news doldrums. Never did I think that he would take a cranky old fart’s suggestion and run with it; but apparently he has done just that. [...]

  151. Bruce Says:

    And Web 2.0 proponents want us to trust companies with our data???????

    No thanks.

    I’ll use Office at home and keep my data on my home PC.

  152. Jeremy Toeman Says:

    Just think about how much time they just freed up for you!!! ;)

  153. Emperor Zuckerberg I « The Mendicant Bug Says:

    [...] daily that some news about his bungling comes over the blagoblag. The latest fiasco surrounds Robert Scoble, one of the better tech writers out there (in my opinion). He was using Plaxo Pulse, a service that [...]

  154. I’m On Facebook — Now What??? » Blog Archive » Scoble Kicked From Facebook Says:

    [...] appears Scoble has joined the ranks of Joiner and Swift as one of the famous to get banned from Facebook today.  Per his blog, Scoble was using an [...]

  155. Facebook A Roach Motel? | tim elliott's blog Says:

    [...] Robert Scoble has been locked out of Facebook after running a Plaxo sync script yesterday. Although it will be interesting to watch this story [...]

  156. You Break The Rules In My House, You Leave My House. Facebook, Scoble and Where The Line Is. : The All New Ewan’s Musings Says:

    [...] floating around the blogosphere. I’m taking about the latest storm in a teacup, namely Robert Scoble being banned from Facebook for breaking the Terms of Service. So let me state this before [...]

  157. marshal sandler Says:

    Be still my heart ! I stated a few months ago give a kid 200 million dollars he shall soil his diapers ! I also stated Facebook in the end will go the way of the EDSEL! I Face book generates ad revenue by increasing the amount of participants on the site ! Screwing with the Scobies of the world is adding the final paint job to the Edsel!
    Facebook is a kid’s game run by kids, they are not seasoned professionals ! I enter most of my data on Stumble Upon,Mahalo,
    Lijit.Ma.nolia,Mixx.Connotea, Reddit, Technorati,et al Honestly I only used Facebook to pimp posts on my blog by others ! I don’t see any content on f-book worth lifting ! Facebook and their Legal Eagles just may have them sleeping outside !

  158. Krish Says:

    Well Robert, this is the reason I argued about openness in facebook platform in your early days of facebook evangelism (during one of your ustream sessions). I do know that you have come a long way from there and you are in support of open standards. I sincerely hope that you use your clout among your followers to educate them about open standards in all areas of technology and how openness is the only way to empower the users and avoid Microsoft kinda monopoly.

  159. Webbyist – The evil look Says:

    [...] someone is bothering you today, like Facebook disabling Robert Scoble’s account, give them this look… the evil [...]

  160. Daniel Shaw Says:

    Really, Facebook lost their best evangelist with this move. Their loss.

  161. Facebook Image-to-Email: Back from the grave :: Now I Have a Blog Too Says:

    [...] (Sidenote with relevance to current events: this extension is now a hop, skip, and a jump away from being able to be used to parse and download all of your friends’ information, including e-mail addresses. If Scoble had only waited, he could have avoided this whole mess.) [...]

  162. Facebook sperrt Scoble — mrtopf.de Says:

    [...] mal wieder sehen, dass diese geschlossenen Systeme doch eine schlechte Idee sind. So wurde heute Robert Scoble von Facebook geworfen, da er anscheinend versucht hat, seine Daten zu exportieren um sie auf anderen Netzwerken weiter zu [...]

  163. Plaxo Flubs It Says:

    [...] the journalists and bloggers who’ve been testing out the service. Robert Scoble was banned yesterday from Facebook for running the script. He received an email from Facebook that said [...]

  164. Facebook deletes Scoble, what does it mean for the rest of us? Says:

    [...] The "hot" news this morning is that Facebook deleted Scoble’s profile on Facebook: If you are trying to contact me on Facebook, please don’t. My account has been “disabled” for breaking Facebook’s Terms of Use. I was running a script that got them to keep me from accessing my account. I’m appealing. I’ll tell you what I was doing as soon as I talk with the developers who built what I was using and as soon as I talk with Facebook’s support (I sent an email in reply to the one below, but haven’t heard back yet). Source: Facebook disabled my account « Scobleizer — Tech geek blogger [...]

  165. Scoble breaks Facebook TOS in Robin Hood data portability effort » Make You Go Hmm Says:

    [...] like Robert Scoble’s most recent fight with Facebook over data portability that led to his account being disabled but don’t like how he went about starting [...]

  166. PR Geek Says:

    Join my Facebook group if you don’t need to join a Facebook group to tell the world how you really feel.

    http://www.facebook.com/group.php?gid=9589725852

    Scoble - isn’t Plaxo evil? I still get emails from people who ‘added’ me five years ago. IT NEVER STOPS. I’d rather join Spock…

  167. jonswift Says:

    This is outrageous. You were instrumental in helping me get my Facebook account back, which I will never forget. Facebook seems to have hired a Bizarro World publicist who is advising them to do everything possible to get bad publicity for the company, a unique strategy indeed. I have invited my friends to join Mr. Nouÿrit’s group to get your account back and I hope everyone who reads this will join it: http://www.facebook.com/group.php?gid=19628302696

  168. Plaxo’s Mistake Costs Scoble His Facebook Account by Stay N’ Alive - Social Media, Technology, and Rants From the Life of Jesse Stay