Has your Facebook account been “erased” by Facebook?

Damn, ever since Facebook blocked my account for a little less than a day people have been calling me with some real sob stories about how their accounts got turned off by Facebook and that they have no recourse.

I seriously don’t know what to do either, but I’m going to collect them all and then write a post. Maybe a little “A list blog attention” will get some accounts relooked at.

Many people admit they were doing something naughty, like I was, but others say they weren’t doing anything wrong and didn’t get an answer about what they were doing that got them kicked off Facebook.

Either way, there’s a lot of people out there who’ve been “erased” and who haven’t gotten the same treatment my account got for some reason (I was turned back on).

Drop me a line, or, better yet, leave a comment on this post.

Personally, Facebook should have a citizen review board where appeals of “erasure” could be taken and where a decent answer could be attained.

Some things that have gotten people kicked off?

1. Using a fake name. Mini Microsoft was kicked off.
2. Behaving like a spammer. Sending out lots of birthday party invitations got one person kicked off.
3. Using automated systems like what I was doing to look at things.

But, again, lots of people who’ve been emailing me and calling me say they haven’t done any of those three and still got kicked off and had no appeal.

Another place that people should go is to Satisfaction. They have a bunch of info for banned people there.

124 thoughts on “Has your Facebook account been “erased” by Facebook?

  1. Any help ANYBODY could give me would be most appreciated at this point…I am frantic actually as it takes a great deal of time, trust and respect to be a mentor….and I seemingly have ruined that for a reason unknown to me.

  2. I mentor three inner city high school students and I got them all into Farmville! I am a teacher of over 16 years, so over 90% of my friends (over 800) are current or former students. That is how we stay in touch, espcially the 3 boys that I mentor. I am not sure why my account was disabled, but I dont want these young people to think I abandoned them. A friend called and said it was like I simply disappeared, Farm and all. I just want to have my account reactivated and if I knew what I did wrong, I certainly wont do it again. I have emailed Facebook a few times and have heard nothing and am concerned over my pics and Farm and the students that I mentor.

  3. My facebook account just disappeared. Im not really sure what happened. Initially my issue was I cannot login. Reset password wont work cause it will not send a link or email on my contact email add. Facebook team replied to me that I should not create a new account for them to fix the issue. Then next email came saying they did not find any account associated with my email add. Then a lot of friends pm me saying they cannot see my accountanymore. some said they do. Then Just this morning I received invitation to join facebook from email contact. Wow. I hate to start all over again. Very frustrating.

  4. Yuppers, deactivated, and no follow-up response from the facebook team on why? And on it’s reactivation or if it will be done at all,

  5. Yuppers, deactivated, and no follow-up response from the facebook team on why? And on it’s reactivation or if it will be done at all,

  6. Until today i didn’t know what spamming was! seriously! I was copying and pasting the same message to ask ppl to join my group! I had no clue this was called spamming! and now I’m disabled!! will my account come back??

  7. Until today i didn’t know what spamming was! seriously! I was copying and pasting the same message to ask ppl to join my group! I had no clue this was called spamming! and now I’m disabled!! will my account come back??

  8. My facebook account was disabled on saturday 02 august 2008…
    It’s very strange because i was on vacation from 15 july to 04 august, which means that i couldn’t have been using it as in Rodrigues internet is legend!

    When i got back at home after these 2 weeks, the first thing i saw was my account was disabled by an admin…what the hell have i done?
    i know that i have send about 2 messages to a friend and they replied back…so what was i misusing?

  9. My facebook account was disabled on saturday 02 august 2008…
    It’s very strange because i was on vacation from 15 july to 04 august, which means that i couldn’t have been using it as in Rodrigues internet is legend!

    When i got back at home after these 2 weeks, the first thing i saw was my account was disabled by an admin…what the hell have i done?
    i know that i have send about 2 messages to a friend and they replied back…so what was i misusing?

  10. Hi my name is Rebecca and I’m a persistant misuser and abuser of certain features as well….

    On the weekend my account was disabled, and like some others I see I’m not alone…

    I received a warning at my yahoo address and 2 seconds later got the disabled letter. Luckily.. after many emails, I finally heard back from appeals and mid-week reactivated my account . Turns out I was using their Search feature too much. But not without a claim that I had been warned numerous other times … when?? Never before had I ever recieved a warning..

    I’ve read the Terms of Service, Code of Conduct.. yadda yadda carefully but realized just how vague they have written them.. and wrote my appeals officer back looking for some more specific definitions of persistant misuse, abuse, what features used too much will warrant a warning, and as well what their procedures are for warnings, how will I know I’ve been warned, and I also wanted a idea of what the limits are for these features.

    this is what I received:
    Hi Rebecca,

    Unfortunately, for security reasons, we are unable to provide specific
    details in regards to the rates and quantities that we determine to be
    abusive. If we determine that you are abusing a feature, any of
    several on the site, you will be warned. Simply slow your activity, and your
    account will remain active. Unfortunately, some email provider delay
    the warning messages you receive to your email account. I’m sorry for
    the inconvenience. We appreciate your cooperation going forward.

    Thanks,

    User Operations
    Facebook

    I’m still confused .. and still worried with every button I press that that’s it.. the end.. now that I’ve been deemed an offender I’m sure my limits are much lower than others.

    I actually really enjoy facebook and really quite thankful for all the reconnect with old friends..

    But customer service somehow has gotten overlooked. With over 70 million users how can this be?

    I’ve been looking and getsatisfaction.com has quite a few in the same boat but facebook has failed to participate. Shame really…

    Is there a governing body that requires such a large internet service to provide customer care and more specific usage guidlines?

  11. Hi my name is Rebecca and I’m a persistant misuser and abuser of certain features as well….

    On the weekend my account was disabled, and like some others I see I’m not alone…

    I received a warning at my yahoo address and 2 seconds later got the disabled letter. Luckily.. after many emails, I finally heard back from appeals and mid-week reactivated my account . Turns out I was using their Search feature too much. But not without a claim that I had been warned numerous other times … when?? Never before had I ever recieved a warning..

    I’ve read the Terms of Service, Code of Conduct.. yadda yadda carefully but realized just how vague they have written them.. and wrote my appeals officer back looking for some more specific definitions of persistant misuse, abuse, what features used too much will warrant a warning, and as well what their procedures are for warnings, how will I know I’ve been warned, and I also wanted a idea of what the limits are for these features.

    this is what I received:
    Hi Rebecca,

    Unfortunately, for security reasons, we are unable to provide specific
    details in regards to the rates and quantities that we determine to be
    abusive. If we determine that you are abusing a feature, any of
    several on the site, you will be warned. Simply slow your activity, and your
    account will remain active. Unfortunately, some email provider delay
    the warning messages you receive to your email account. I’m sorry for
    the inconvenience. We appreciate your cooperation going forward.

    Thanks,

    User Operations
    Facebook

    I’m still confused .. and still worried with every button I press that that’s it.. the end.. now that I’ve been deemed an offender I’m sure my limits are much lower than others.

    I actually really enjoy facebook and really quite thankful for all the reconnect with old friends..

    But customer service somehow has gotten overlooked. With over 70 million users how can this be?

    I’ve been looking and getsatisfaction.com has quite a few in the same boat but facebook has failed to participate. Shame really…

    Is there a governing body that requires such a large internet service to provide customer care and more specific usage guidlines?

  12. My account was disabled yesterday (20th May 2008). I was warned that I was sending messages at too fast a rate and I would hit a block. Stupidly I ignored this and kept on sending messages. I sent around 40 messages yesterday (about 20 had the same content).

    I received and email at 17:53 BST warning me of my conduct, exactly 1 minute before getting an email explaining that I have now been disabled (at 17:54), please see below:

    Hi,

    Our systems indicate that you’ve been misusing certain features on the site. This email serves as a warning. Misuse of Facebook’s features or violating Facebook’s terms of use may result in your account being disabled . Thanks in advance for your understanding and cooperation.

    If you have any questions, please contact warning@facebook.com from your login email address.

    The Facebook Team

    Hi,

    Your account has been disabled for persistent misuse of the site. Please contact disabled@facebook.com for more information.

    The Facebook Team

    So I admit that I “violated” (such a strong word) Facebook’s terms and conditions, however I understand the consequences now and only wish to retreive my contacts names and email addresses, as well as my pictures, if they are not willing to re-enable my account.

    I have sent them two email (to disabled@facebook.com), but im sure they get thousands per day.

    I will try info@facebook.com later in the afternoon if I do not get a reply still.

    Regards
    Shahram

  13. My account was disabled yesterday (20th May 2008). I was warned that I was sending messages at too fast a rate and I would hit a block. Stupidly I ignored this and kept on sending messages. I sent around 40 messages yesterday (about 20 had the same content).

    I received and email at 17:53 BST warning me of my conduct, exactly 1 minute before getting an email explaining that I have now been disabled (at 17:54), please see below:

    Hi,

    Our systems indicate that you’ve been misusing certain features on the site. This email serves as a warning. Misuse of Facebook’s features or violating Facebook’s terms of use may result in your account being disabled . Thanks in advance for your understanding and cooperation.

    If you have any questions, please contact warning@facebook.com from your login email address.

    The Facebook Team

    Hi,

    Your account has been disabled for persistent misuse of the site. Please contact disabled@facebook.com for more information.

    The Facebook Team

    So I admit that I “violated” (such a strong word) Facebook’s terms and conditions, however I understand the consequences now and only wish to retreive my contacts names and email addresses, as well as my pictures, if they are not willing to re-enable my account.

    I have sent them two email (to disabled@facebook.com), but im sure they get thousands per day.

    I will try info@facebook.com later in the afternoon if I do not get a reply still.

    Regards
    Shahram

  14. my account has been disabled today. i was surprised when that happened. i realized that my account has been disabled because i sent alot of messages but i didnt know when i sent them that this violates the terms of use. so can i get it back or there is no hope? thanks alot.

  15. my account has been disabled today. i was surprised when that happened. i realized that my account has been disabled because i sent alot of messages but i didnt know when i sent them that this violates the terms of use. so can i get it back or there is no hope? thanks alot.

  16. I had my account disabled…when i got messages when i was sending messages in inbox …i was shutting down and when i did i could not get back in..i sent e-mail after e-mail about my account like it said to do for response and not had 1..I need my account turned back on my family is in there…they keep asking me for how long is it disabled…and i have no answer for them till i hear something…
    Please Turn My Account Back On…I Love Facebook.
    My Account name is
    Merry Christine.

  17. I had my account disabled…when i got messages when i was sending messages in inbox …i was shutting down and when i did i could not get back in..i sent e-mail after e-mail about my account like it said to do for response and not had 1..I need my account turned back on my family is in there…they keep asking me for how long is it disabled…and i have no answer for them till i hear something…
    Please Turn My Account Back On…I Love Facebook.
    My Account name is
    Merry Christine.

Comments are closed.