Cuil: Why I’m trying to get off of the PR bandwagon…

Sarah Lacy, tech journalist for Business Week, has a post that demonstrates well why I am really trying to get off of the PR bandwagon.

See, on Sunday night a ton of blog posts all went up. Most of which were pretty congratulatory and hopeful that there was a “Google competitor.” Tech journalists desperately want there to be a competitor to Google. Why? Monopolies are boring to cover. The best tool a story teller has is when there’s conflict. I like to tell people this world is just like high school. Think back to high school.

In your high school, did anyone talk about the geeky kid who stayed after school to build a science fair project? In my school, which had lots of geeky kids, no, not usually. But if there was a fight in the quad would everyone talk about the fight for days afterward? Yes.

Journalists thrive off of conflict. That’s why we want a competitor to Google so badly and why we play up every startup that comes along that even attempts to compete with Google.

The problem is that competiting head on with Google is not something that a startup can do.

Let’s say someone really comes out with a breakthrough idea in search (which would be a feat all on its own, since Microsoft and Yahoo are spending tons of engineering time trying to find something breakthrough too). If they got all the hype that Cuil did (NPR and CNN played it up, not just tech bloggers) and people really liked it, they would spread it around like wild fire.

Do you have any clue about the infrastructure that Google has in place to handle the kind of scale that it sees? Try half a million servers. Half a million!!!

Think about that. How much money does that take to build out? Hint: a lot more than $30 million that was invested in Cuil.

So, Cuil set itself up for a bad PR result in the end. Either it wouldn’t meet the expections (which is what happened after people started testing it) or it would fall over and fail whale like Twitter has been for the past few months (because it wasn’t built to handle the scale).

Notice that other search companies don’t build up their PR like that. Mahalo never says it’s going to be a Google Killer, just that it’s going to do some number of searches better. In fact, Mahalo uses Google on its own pages.

Why PR works and why I want off

Note that Lacy said she wasn’t pre-briefed on Cuil (Techcrunch says that the company briefed every tech blogger and kept them from trying the service before release). That’s not true: I wasn’t briefed, either. But now, go back and look at the TechMeme rankings. Were either my post (which was harsh, but fair, but published several hours after the original wave of PR-briefed bloggers and journalists) or Lacy’s on there? No.

See, if you want to earn links and attention in this world you’ve got to be first, or at least among the first articles to go out. I’ve seen this time and time again. I call it the Techmeme game.

But it affects Digg and Reddit and FriendFeed, too. The stories that got discussed the most on those were usually among the first crowd.

I guess what I’m really saying is that I’m going back to what makes me passionate. I don’t get passionate when reading a press release, or listening ot some executive on a conference call (I was dragged onto one of those the other day and I stopped it mid-stream, saying, “can I come and see you face-to-face?”)

I also find that I’m getting back to reading my Google Reader feeds, looking for other people who are truly passionate about technology or business and who are looking for innovative approaches to either.

There’s a TON of interesting blogs there that never will get to Digg or Techmeme. Same thing over on FriendFeed. Lots of interesting stuff being discussed on the Internet that never will get the “Cuil” treatment, but is worth your checking out.

For instance, I’m just over the top about Evernote. How did I miss that for so long? Funny that a PR team brought me that, too. So, sometimes this game DOES work out, but note that I didn’t try to be first to get Evernote, I just kept seeing it getting praise from the bloggers I read.

Anyway, help us all get off the PR bandwagon. What are you passionate about? If you could go anywhere in the world and meet with any geek, executive, or company, who would it be?

What are you finding is bringing real value to your life? Hey, even go outside the tech industry. Is there something we should all be checking out and giving as much attention to as we’re giving to Cuil?

  • mgloerich

    You know what I miss sitting on top of the newswave? Comments! Netvibes, FriendFeed etc keep my posted all day long and I see lots of blogarticles minutes after they’ve been published but most of them lack comments at this point. Laggers or the late majority have one big advantage in every technology they try, it’s been tested a lot whereas we, the early adopters, have to make do with lots of bugs (and no reviewed blogposts).

    Come to think of it, does anyone know a Firefox plugin that marks a page and reminds me to re-check it the next day?

  • Anonymous

    Finally going down the Long Tail. Great! I like that. I had a little “old school” e-mail conversation with a search-engine “start-up”. This small company is working for nine years now on a search engine which brings relevance, not only results. This man doesn’t want to talk to the PR people instead he wants to focus on what he wants to deliver to us. He doesn’t want to be hyped. He’s taking the grassroots approach when things are ready. When people like it they wil talk about it. He’s expecting somewhere at the end of the summer to go in private beta and he really appreciate it when people get him personal feedback. And be honest, what kind of innovations have we seen the last couple of years with search engines? Pages full of not relevant results. Do we really care about companies who claim to be more scalable, to have a bigger index? I don’t because I want relevant results.
    I stick to the people who are really passionate about something they are working on.
    Remains me one question. how do you go the Long Tail? How do you find the interesting stuff which gets never to Digg or Techmeme? There’s a lot of interesting information on the internet, but how are you (we) able to notice this?

  • http://socialsofties.net Jaap Steinvoorte

    Finally going down the Long Tail. Great! I like that. I had a little “old school” e-mail conversation with a search-engine “start-up”. This small company is working for nine years now on a search engine which brings relevance, not only results. This man doesn’t want to talk to the PR people instead he wants to focus on what he wants to deliver to us. He doesn’t want to be hyped. He’s taking the grassroots approach when things are ready. When people like it they wil talk about it. He’s expecting somewhere at the end of the summer to go in private beta and he really appreciate it when people get him personal feedback. And be honest, what kind of innovations have we seen the last couple of years with search engines? Pages full of not relevant results. Do we really care about companies who claim to be more scalable, to have a bigger index? I don’t because I want relevant results.
    I stick to the people who are really passionate about something they are working on.
    Remains me one question. how do you go the Long Tail? How do you find the interesting stuff which gets never to Digg or Techmeme? There’s a lot of interesting information on the internet, but how are you (we) able to notice this?

  • http://www.regator.com/ Scott Lockhart

    I couldn’t agree more with you about the press releases and all of that PR stuff getting out of hand these days, especially with what happened with Cuil. I could only imagine how many pitches you get. There is a place for good and reputable PR. If it gets noticed and you don’t have a completely crap product you’re golden. But you have to earn it and not burn the folks who pick you up. It’s hard to get noticed, but we were lucky on our private beta to get picked up by TC, RWW and Mash among others, (but we intentionally chose a slow news day July 3rd – to increase our chances and we lucked out with great coverage).

    To the second part of your post, I completely prefer face-to-face interactions of any kind rather than over phone or webex for meetings and especially introductions. That’s why while I was in San Francisco last week I popped down to your tweetup/dinner and attended the TechCrunch party (met you ever so briefly). Just doing those things allowed me to meet people and have real conversations (even if they were brief) that were far more valuable than any press release or email from me that probably would have been ignored. As I am newcomer on the scene coming from another industry. I am essentially a nobody right now in this industry and I know it. It’s especially hard if you aren’t in the valley (we’re based in Atlanta), but there are things you can do. You’ve got to start somewhere and we are in it for the long haul. :)

  • http://www.regator.com Scott Lockhart

    I couldn’t agree more with you about the press releases and all of that PR stuff getting out of hand these days, especially with what happened with Cuil. I could only imagine how many pitches you get. There is a place for good and reputable PR. If it gets noticed and you don’t have a completely crap product you’re golden. But you have to earn it and not burn the folks who pick you up. It’s hard to get noticed, but we were lucky on our private beta to get picked up by TC, RWW and Mash among others, (but we intentionally chose a slow news day July 3rd – to increase our chances and we lucked out with great coverage).

    To the second part of your post, I completely prefer face-to-face interactions of any kind rather than over phone or webex for meetings and especially introductions. That’s why while I was in San Francisco last week I popped down to your tweetup/dinner and attended the TechCrunch party (met you ever so briefly). Just doing those things allowed me to meet people and have real conversations (even if they were brief) that were far more valuable than any press release or email from me that probably would have been ignored. As I am newcomer on the scene coming from another industry. I am essentially a nobody right now in this industry and I know it. It’s especially hard if you aren’t in the valley (we’re based in Atlanta), but there are things you can do. You’ve got to start somewhere and we are in it for the long haul. :)

  • http://tinkutales.blogspot.com/ Amrita

    My geek of choice right now is Hugh MacLeod of http://www.gapingvoid.com who makes cartoons an art form while applying it to business concepts. He says what no one else dares to say.

    Otherwise there is not much in technology that gets me excited. Who cares who makes the next gazillion dollars when their company goes public?

    What WOULD get me excited is something (tech or otherwise) that can change some of the major problems that still exist in our world – the poverty gap, environment, etc…

  • http://tinkutales.blogspot.com Amrita

    My geek of choice right now is Hugh MacLeod of http://www.gapingvoid.com who makes cartoons an art form while applying it to business concepts. He says what no one else dares to say.

    Otherwise there is not much in technology that gets me excited. Who cares who makes the next gazillion dollars when their company goes public?

    What WOULD get me excited is something (tech or otherwise) that can change some of the major problems that still exist in our world – the poverty gap, environment, etc…

  • http://www.regator.com/ Scott Lockhart

    Jaap & JeffH – pardon the plug, but our startup, regator.com, is looking to make all of the quality blog content that right now is hard to find, easy to find for people of all levels of tech savvy. Yeah, yeah, yeah – i can hear you say – isn’t everyone… but we are doing this with a completely different take than say a techmeme, digg or other blog aggregators. We are going into public beta next week but if you want a sneak peek let me know… scott (at) regator.com.
    cheers!

    Robert -sorry about the blatant plug – I generally don’t like doing it, but I think/hope it was relevant to the discussion and your readers

  • http://www.regator.com Scott Lockhart

    Jaap & JeffH – pardon the plug, but our startup, regator.com, is looking to make all of the quality blog content that right now is hard to find, easy to find for people of all levels of tech savvy. Yeah, yeah, yeah – i can hear you say – isn’t everyone… but we are doing this with a completely different take than say a techmeme, digg or other blog aggregators. We are going into public beta next week but if you want a sneak peek let me know… scott (at) regator.com.
    cheers!

    Robert -sorry about the blatant plug – I generally don’t like doing it, but I think/hope it was relevant to the discussion and your readers

  • http://www.cheesebikini.com/ sean

    You wrote that journalists thrive “off of” conflict. That sounds like the opposite of what you meant: Journalists thrive in the presence of conflict.

  • http://www.cheesebikini.com sean

    You wrote that journalists thrive “off of” conflict. That sounds like the opposite of what you meant: Journalists thrive in the presence of conflict.

  • Axel

    Great post!
    But, I’m wondering if this is not a sign that the web economy is maturing? The power of PR and marketing makes the success of “real economy” products for decades… even bad products: take the Phone as an example. I’m not saying it’s a bad product, I’m just saying that the Apple marketing is amazing to create a huge hype around it.

    I also think that this increased power of marketing on the Web came with Web 2.0 and the User Generated Content: the value of a website is determined by the contribution of the users: it starts with very limited content/value so it needs PR to initiate the UGC pump.

    Thankfully, compared to the “normal” economy, the web is full of very passionate and critical voices that minimize the power of marketing. This post is a prime example. Thanks again!

  • Axel

    Great post!
    But, I’m wondering if this is not a sign that the web economy is maturing? The power of PR and marketing makes the success of “real economy” products for decades… even bad products: take the Phone as an example. I’m not saying it’s a bad product, I’m just saying that the Apple marketing is amazing to create a huge hype around it.

    I also think that this increased power of marketing on the Web came with Web 2.0 and the User Generated Content: the value of a website is determined by the contribution of the users: it starts with very limited content/value so it needs PR to initiate the UGC pump.

    Thankfully, compared to the “normal” economy, the web is full of very passionate and critical voices that minimize the power of marketing. This post is a prime example. Thanks again!

  • http://www.socialtnt.com Chris Lynn

    I love teaching the little guys how to use social media and prosumer technology to take on the mainstream media. I love seeing the faces of senior execs at big corporations when they start to understand the idea of conversing and collaborating with your consumers instead of shouting at them.

    I would love to meet with all the people in the world who have stories to tell in the face of supreme opposition and teach them how to get the word out, like http://www.aliveinbaghdad.org/ or a blogger in China or Africa….

  • http://www.socialtnt.com/ Chris Lynn

    I love teaching the little guys how to use social media and prosumer technology to take on the mainstream media. I love seeing the faces of senior execs at big corporations when they start to understand the idea of conversing and collaborating with your consumers instead of shouting at them.

    I would love to meet with all the people in the world who have stories to tell in the face of supreme opposition and teach them how to get the word out, like http://www.aliveinbaghdad.org/ or a blogger in China or Africa….

  • http://www.cheesebikini.com/ sean

    (great points though!)

  • http://www.cheesebikini.com sean

    (great points though!)

  • http://blog.stealthmode.com/ francine hardaway

    Been trying to get you outside the bubble for three years. Come to Arizona, where good companies start up without PR and still succeed.:-)

  • http://blog.stealthmode.com francine hardaway

    Been trying to get you outside the bubble for three years. Come to Arizona, where good companies start up without PR and still succeed.:-)

  • David Chartrandd

    Under your guidance Francine? Please….

    What have you funded that has succeeded in Arizona in the social media space??

  • David Chartrandd

    Under your guidance Francine? Please….

    What have you funded that has succeeded in Arizona in the social media space??

  • http://www.twitter.com/mikelizun mikelizun

    Robert,

    This PR guy keeps trying to get you to notice that, yes, there are interesting tech companies NOT in Silicon Valley. Come East my friend, come East!

    How come you never write ;-) Keep the passionate posts coming, don’t follow the crowd, don’t follow ANYONE.

    Mike Lizun
    http://www.gregoryfca.com

  • http://www.twitter.com/mikelizun Mike Lizun

    Robert,

    This PR guy keeps trying to get you to notice that, yes, there are interesting tech companies NOT in Silicon Valley. Come East my friend, come East!

    How come you never write ;-) Keep the passionate posts coming, don’t follow the crowd, don’t follow ANYONE.

    Mike Lizun
    http://www.gregoryfca.com

  • http://pitchengine.com/ Jason Kintzler

    Robert-
    I’ve got the perfect compromise. How about a PR Tech Startup to blog about? http://pitchengine.com DM me @pitchengine and I’ll send you an Alpha Invite!

  • http://pitchengine.com Jason Kintzler

    Robert-
    I’ve got the perfect compromise. How about a PR Tech Startup to blog about? http://pitchengine.com DM me @pitchengine and I’ll send you an Alpha Invite!

  • adamclyde

    About your last request: “What are you finding is bringing real value to your life? Hey, even go outside the tech industry.”

    I’ve really liked your videos with people outside the industry. With congressmen, FCC, etc. I’d love to see you do more about education and science too. I know it’s something you are passionate about (you’d mentioned it in Almaden a few times). It would be really interesting to see what some of the visionaries are thinking about education, technology and science. What are the smartest people in the world (in education, gov’t, private industry, etc.) saying about education, science and related issues.

    It seems like a natural extensions of where you are taking your blog.

    There are a lot of folks that will cover the latest, most sexy new thing. Not many are trying to think more deeply about the surrounding issues that are affecting lives, business, society, etc.

    THAT’S interesting. To me at least.

  • adamclyde

    About your last request: “What are you finding is bringing real value to your life? Hey, even go outside the tech industry.”

    I’ve really liked your videos with people outside the industry. With congressmen, FCC, etc. I’d love to see you do more about education and science too. I know it’s something you are passionate about (you’d mentioned it in Almaden a few times). It would be really interesting to see what some of the visionaries are thinking about education, technology and science. What are the smartest people in the world (in education, gov’t, private industry, etc.) saying about education, science and related issues.

    It seems like a natural extensions of where you are taking your blog.

    There are a lot of folks that will cover the latest, most sexy new thing. Not many are trying to think more deeply about the surrounding issues that are affecting lives, business, society, etc.

    THAT’S interesting. To me at least.

  • http://www.thestandard.com/people/i-lamont550036 Ian Lamont

    When it comes to geeks, I think one population that’s been sorely neglected are those in the university research labs. Often when I talk with them at a conference, or happen to see one of their research pages, I am struck by how interesting their research is — and how little of their work is ever highlighted by the MSM, blogs, or Friendfeed and Techmeme discussions. One of the main reasons for this: They don’t have good PR, and no one — with the exception of a few journals like Tech Review or academic blogs like Terra Nova — is really tracking and discussing what they are doing.

    Ian Lamont
    Managing Editor
    The Industry Standard

  • http://www.thestandard.com/people/i-lamont550036 Ian Lamont

    When it comes to geeks, I think one population that’s been sorely neglected are those in the university research labs. Often when I talk with them at a conference, or happen to see one of their research pages, I am struck by how interesting their research is — and how little of their work is ever highlighted by the MSM, blogs, or Friendfeed and Techmeme discussions. One of the main reasons for this: They don’t have good PR, and no one — with the exception of a few journals like Tech Review or academic blogs like Terra Nova — is really tracking and discussing what they are doing.

    Ian Lamont
    Managing Editor
    The Industry Standard

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  • http://thebankwatch.com/ Colin

    welcome back Robert!

  • http://thebankwatch.com/ Colin

    welcome back Robert!

  • http://schrivers.blogspot.com/ Nicolas Schriver

    I am totally agree with you on the fact that newspaper are always getting excited by potential Google competitors, and most of the time they are far from being an underdog.

    I am also agree with you, cuil might be the Google killer, it just needs time. You can’t get right on the market and propose a solution that could compete with such a powerful algorythm.

    About the size of the company, you say that a company with a capital of 30 million has no chances to compete with Google, I understand, but do you think that means that the next competitor of Google will be wether produce by a large company or supported by one (like Warner, Newscorp, or Microsoft)? Do you think we can expect a big company to propose a new search engine service able to compete with Google? That would be interesting.

  • http://schrivers.blogspot.com Nicolas Schriver

    I am totally agree with you on the fact that newspaper are always getting excited by potential Google competitors, and most of the time they are far from being an underdog.

    I am also agree with you, cuil might be the Google killer, it just needs time. You can’t get right on the market and propose a solution that could compete with such a powerful algorythm.

    About the size of the company, you say that a company with a capital of 30 million has no chances to compete with Google, I understand, but do you think that means that the next competitor of Google will be wether produce by a large company or supported by one (like Warner, Newscorp, or Microsoft)? Do you think we can expect a big company to propose a new search engine service able to compete with Google? That would be interesting.

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  • http://www.homoviator.tv/ Nikolas Woischnik

    Your post reminds me of Obama’s speeches. Nice to listen to, but lacking beef. You write lenghty paragraphs with little content. If a freshman would write something like that about the “PR bandwagon”, he or she would probably fail. Was there any new insight? Any thought provoking thesis? In the end it seems to be all about your ranking on Techmeme. Or the number of “friends” or “followers”. You Sillicon Valley Bloggers are just too vain, which is why you end up only preaching to the already converted on FriendFeed and Twitter, getting more and more micro, conversing just with your like…. Pretty sad how your blog developed over the last months….

    I like Obama by the way and just want to give constructive criticism.

  • http://www.homoviator.tv Nikolas Woischnik

    Your post reminds me of Obama’s speeches. Nice to listen to, but lacking beef. You write lenghty paragraphs with little content. If a freshman would write something like that about the “PR bandwagon”, he or she would probably fail. Was there any new insight? Any thought provoking thesis? In the end it seems to be all about your ranking on Techmeme. Or the number of “friends” or “followers”. You Sillicon Valley Bloggers are just too vain, which is why you end up only preaching to the already converted on FriendFeed and Twitter, getting more and more micro, conversing just with your like…. Pretty sad how your blog developed over the last months….

    I like Obama by the way and just want to give constructive criticism.

  • http://www.homoviator.tv/ Nikolas Woischnik

    Just checked out your Google Reader feed and must give you credit on that one! Much more substance if you ask me. Why dont you make your blog resemble your Google Reader more?

  • http://www.homoviator.tv Nikolas Woischnik

    Just checked out your Google Reader feed and must give you credit on that one! Much more substance if you ask me. Why dont you make your blog resemble your Google Reader more?

  • http://www.osliving.com/ Andrew Eglinton

    The problem is Robert, that hype has become a veritable media language that anyone connected to the Internet or mainstream TV has become well versed in.

    You’ve probably already noticed that the content of popular stories tends to be less important than the idea of the story’s popularity itself.

    Hype is a type of system, it has a structure, patterns and obeys laws like other systems. Few people except the people at the center of hype benefit from the phenomenon and it is too short lived to devote any serious part of your life to.

    The better plan is to focus on doing solid work. Hype will always take care of itself.

  • http://www.osliving.com Andrew Eglinton

    The problem is Robert, that hype has become a veritable media language that anyone connected to the Internet or mainstream TV has become well versed in.

    You’ve probably already noticed that the content of popular stories tends to be less important than the idea of the story’s popularity itself.

    Hype is a type of system, it has a structure, patterns and obeys laws like other systems. Few people except the people at the center of hype benefit from the phenomenon and it is too short lived to devote any serious part of your life to.

    The better plan is to focus on doing solid work. Hype will always take care of itself.

  • http://twitter.com/lbautist Lee Bautista

    All the PR and hype we, as technologist, receive is part of the social game. Honestly, even if we all move to SocialMedian to take control and pull our own topics of discussion; inherently as a techie we will stiff be miffed when someone else is talking about something we’ve never heard of (Cuil).

    We’re being pushed news because we’re early adopters and because we buy stuff. $299.00 stuff. The rest of the world does not care what we’re doing.

    In the least, this hype is bearable. I see the sports fellows in the office talking about Fantasy Football. Now there’s some passion! I just smile while I walk away.

  • http://twitter.com/lbautist Lee Bautista

    All the PR and hype we, as technologist, receive is part of the social game. Honestly, even if we all move to SocialMedian to take control and pull our own topics of discussion; inherently as a techie we will stiff be miffed when someone else is talking about something we’ve never heard of (Cuil).

    We’re being pushed news because we’re early adopters and because we buy stuff. $299.00 stuff. The rest of the world does not care what we’re doing.

    In the least, this hype is bearable. I see the sports fellows in the office talking about Fantasy Football. Now there’s some passion! I just smile while I walk away.

  • http://www.intology.com/ Technology

    At first I thought this is about PageRank lol

    No matter what every body says I think any competition is a good thing. You see Cuil search results may be bad but it will take time to improve. Any body remember Google in its early days?

    Google has become a monopoly and it’s time they face the music like Microsoft.

    And regarding size of the company, well no company starts with $10 billion investment. It’s not possible. They key is to increase investment gradually which Google did and which Cuil and every other competitor will do. It’s simply not possible to match the size of Google from start.

    Give Cuil some time, if it still fails then move on and wait for someone else.

  • http://www.intology.com Technology

    At first I thought this is about PageRank lol

    No matter what every body says I think any competition is a good thing. You see Cuil search results may be bad but it will take time to improve. Any body remember Google in its early days?

    Google has become a monopoly and it’s time they face the music like Microsoft.

    And regarding size of the company, well no company starts with $10 billion investment. It’s not possible. They key is to increase investment gradually which Google did and which Cuil and every other competitor will do. It’s simply not possible to match the size of Google from start.

    Give Cuil some time, if it still fails then move on and wait for someone else.

  • http://www.dossierview.com/ Harsch

    Why the tech bloggers hyped Cuil without trying it is beyond me.

    What excites me is the prospect of competing with search engines without launching a search engine.

    A user is essentially trying to gain access to relevant information / resources. Submitting search strings and manually inspecting returned results is one way but surely there must be other ways.

    The group that figures this out may be able to topple the big guys without the need for half a million servers.

  • http://www.dossierview.com Harsch

    Why the tech bloggers hyped Cuil without trying it is beyond me.

    What excites me is the prospect of competing with search engines without launching a search engine.

    A user is essentially trying to gain access to relevant information / resources. Submitting search strings and manually inspecting returned results is one way but surely there must be other ways.

    The group that figures this out may be able to topple the big guys without the need for half a million servers.

  • Andy Oliver

    Regarding Cuil, an interesting communications / PR challenge for the team is to convince users in France it doesn’t sound like ‘couille’ which is, er, shall we say not polite language in French for the male genitalia, and in certain contexts can mean a screw-up or cock-up…ah the beauty of global branding!
    :)

  • Andy Oliver

    Regarding Cuil, an interesting communications / PR challenge for the team is to convince users in France it doesn’t sound like ‘couille’ which is, er, shall we say not polite language in French for the male genitalia, and in certain contexts can mean a screw-up or cock-up…ah the beauty of global branding!
    :)

  • Larry Marsh

    There are some blogs that I subscribe to that no one reads and these guys are putting their heart out. Scott Beale linked to http://dailytechtalk.com the other day and I’m hooked.