Helping businesses get into the 2010 web

by Robert Scoble on September 18, 2009

It’s been a while since I’ve talked much about building43. Heck, it’s been a while since I’ve blogged that much! But we’ve been busy over on building43 helping businesses get into the modern world.

It really pisses me off when I try to find a business on Google and they don’t even have a web site. That’s just not excusable anymore in today’s business world. But it also gets me sad when I see businesses that haven’t improved their sites beyond 1994. If your site was last updated with Microsoft FrontPage you aren’t keeping up.

Here’s some of the videos over on building43 and how they help businesses.

Zoho shows off their customer relationship management suite and talk about how they are going to eat away at Microsoft’s dominance, even as Microsoft releases Office 2010.

Brian Alvey, the geek who built Engadget’s back end, is now building a new content management system aimed at professional bloggers and publishing houses. He comes onto building43 to talk about the modern world of publishing and what he sees them need.

Yelp is getting millions of new users every month who are searching for businesses. So we took our cameras to Yelp to understand what’s going on there and how businesses should engage with users there.

Speaking of Yelp, we visited a new restaurant that’s just nine months old and already has almost 300 reviews on Yelp. So, we visited Phat Philly Cheesesteaks to understand how they did it. Tons of tips for businesses on how to handle angry customers and encourage love from the happy ones.

You’ve heard the hype behind Twitter (lots of it from me) so we head to Boulder, Colorado, to find out how a Sushi Restaurant, Hapa Sushi Grill and Sake Bar, is using Twitter to engage with customers.

We visited Facebook to find out how they view business using their service.

But there’s tons of other stuff including videos from Guy Kawasaki’s Revenue Bootcamp and these articles:

Too small to fail: startups can grow in recessions, by Jason Cohen.
Why social media … even if you don’t want to, by Jason Cohen.
ReadWriteWeb’s Marshall Kirkpatrick explains to Michelle Greer about managing social media.

And many others.

People often ask me how to help with building43 as we turn this into a real community of people who are helping other businesses get into the modern world. Just visit our contributor page where we explain how to get involved.

  • KBC
    Microsoft FrontPage?? I used DW,that is the newest 2009. Helping businesses get into the 2010 web...:))
  • Go Zoho, please eat Microsoft and end the evil domination through bloated and unreliable software that has been the plight of computer users for 14 years now!!
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