eBay SEC Form 10-K, 31 December 2009
http://www.sec.gov./Archives/edgar/data/1065088…

“Negative publicity and user sentiment generated as a result of fraudulent or deceptive conduct by users of our Marketplaces and Payments services could damage our reputation, reduce our ability to attract new users or retain our current users, and diminish the value of our brand names. We believe that negative user experiences are one of the primary reasons users stop using our services.”

What? “Fraudulent or deceptive conduct by USERS.” Funny, no mention of eBay’s own deliberate criminal facilitation of shill bidding fraud, by unscrupulous sellers, on eBay buyers!

Regardless, they’ve got one bit right, “negative user experiences” are THE primary reason users—both buyers and sellers—stop using eBay’s and PayPal’s services. And the great majority of those “negative user experiences” are caused directly or indirectly by eBay itself due to the devious mechanics of the auction process on the eBay Marketplace and the lack of professionalism of its ugly daughter, PayPal. Shill bidding fraud has always been a serious problem on the eBay marketplace but since the fool “Devious” Donahoe has taken the helm, an even more, outrageous, criminal fraud-facilitating mechanism has have been introduced to the auction process.

For anyone seriously interested in the utter stupidity, incompetence and deviousness of eBay’s executive management generally, and in particular eBay’s demonstrable and deliberate criminal facilitation of the rampant shill bidding fraud being perpetrated, by a great many unscrupulous professional sellers, on unsuspecting buyers, on nominal-start auctions, an introduction thereto (along with some PayPal horror stories thrown in for good measure) can be found at
http://www.auctionbytes.com/forum/phpBB/viewtop…