Why doesn't Microsoft get the love?

Let’s leave Halo 3 out of this, for now.

Yesterday Hugh Macleod wrote up his thoughts on Microsoft.

He puts out a theory that Microsoft would be more loved if it told a better story.

I’ve been studying my own reactions to Microsoft lately and I think it’s a lot deeper than that.

I have a REASON to love Microsoft. It propelled my career into a whole nother level. But lately even that hasn’t been enough.

I’ve been asking myself why?

To me it comes down to expectations. Microsoft is like the genius child who has rich and smart parents. Society holds huge expections for such people. If they don’t succeed the story is it’s a child who hasn’t lived up to his/her potential.

Microsoft is much the same way.

We see Google having fun with docs and spreadsheets.

We see Facebook and Plaxo and LinkedIn (not to mention Ning and Broadband Mechanics) having fun with social networking.

We see Flickr, Zooomr (one developer!), SmugMug, Photobucket, and a raft of others having fun with photography.

We see Apple having fun with all sorts of stuff.

We see Amazon having fun with datacenters.

And on, and on.

But where is the kid who has rich and smart parents? Yeah, Microsoft brought us the “Demo of the Year” last year: Photosynth. But what you didn’t read on TechCrunch is that it takes up to nine hours to process one set of images so, while it is a killer demo, it won’t be a product you and I can use anytime soon.

This week we learned that Google is struggling to stay relevant to the new conversation: one that was taken over this year by Facebook. But what is Microsoft doing to stay relevant? It’s like Microsoft has decided to go and spend the inheritance and not do any more work to stay on the bleeding edge. This is a much less interesting Microsoft than it was back in the 1990s, where it seemed every week Microsoft would announce something new and interesting. I remember being a subscriber to eWeek and other trade magazines and it was a rare week that Microsoft didn’t have the most important story. (TechMeme has taken over that role, and this summer how often have we seen Microsoft at the top of TechMeme? Not very often.

This week I learned another Microsoft employee is leaving to start his own company. This guy has asked me to keep it quiet until he can let all his managers know, but he’s someone who is liked and trusted both in Silicon Valley and up in Redmond. He’s a connector. An innovator. A guy who wants to SHIP innovative products.

These kinds of people keep leaving Microsoft because they see it isn’t living up to its potential and is frustrating to work inside of. It’s more fun to go join a small startup, or even one that’s fairly well along its path, like Facebook (everytime I go to Facebook I see more of the people I used to work with).

It’s been more than a year now since I left Microsoft. I really expected Ray Ozzie to come out and do lots of cool stuff for the Internet. But what did we get? A new design on live.com? Please.

The interesting thing is that Microsoft’s bench is so deep that even with the people they’ve lost over the years there still are huge numbers of amazing people working there and they still have advantages that no other company has. Deep, deep pockets. Massive numbers of customers. Profits that keep arriving everyday. A salesforce that’s well run and has its fingers in almost every country in the world.

So, back to Hugh’s post. Microsoft needs a new story. If I were on the management team I’d be looking hard at the Bungie team, the folks who brought us Halo 3.

What did they do right?

1. They stayed away from Microsoft’s politics. They work in a small ex-hardware store in Kirkland, Washington, USA. About 10 miles from the main campus.
2. They kept their own identity. They have their own security. No Microsoft signs outside. A very different feel internally (much more akin to Facebook than how the Office team works together). Each team works in open seating, focused around little pods where everyone can see everyone else and work with them.
3. They put their artists and designers front and center and obviously listen to them. The Windows team, however, fights with their artists and designers.
4. They keep the story up front and center. They work across the group to make sure they deliver that story everywhere. Translation: employees know what the story is, how to communicate it (or when not to), and they have great PR teams who work to make sure that story is shared with everyone.
5. The product thrills almost on every level. Hey, sounds like an iPhone!

The problem is that Bungie is a small exception in a sea of Microsoft.

Changing this company’s public story is going to prove very difficult. Maybe that’s why Hugh drew Microsoft a “Blue Monster” instead of something a little more friendly.

I’m sure some of my friends at Microsoft will misread this and think I’m “a hater.” You can think that if you want. It is intellectually lazy, though.

It’s interesting that since leaving Microsoft only Kevin Schofield (he’s one of the great connectors the company has over in Microsoft Research) has really done a good job of reaching out to me and tried to tell me a “new Microsoft” story.

One thing I did at Microsoft was reach out to the haters and see if I could tell them a new story.

So, I’m game. On Monday night I’ll be at the Halo 3 launch party. I’ll be looking to show my video camera a new Microsoft story.

But until I find it so far it just seems like that rich and smart kid who hasn’t lived up to the potential that we all see in her.

Am I missing something?

An ode to great photographers

Thank you to the photographers who taught me to capture the main event.

If I believed in God, this is why I would

Thank you to the photographers who taught me to look for the details.

Sentry on the sunset

Thank you to the photographers who taught me to look down.

Social graph

Thank you to the photographers who taught me to look for juxtapositions.

Moon and light=moonlight

Thank you to the photographers who taught me to look for love.


Thank you to the photographers who taught me to get down on my belly and get into the mud.

The last photons this grass will see today

Thank you to Flickr for making such a killer community of people who help inspire other photographers. Thank you to Canon for making a tool that is amazing.

Hope you are having a glorious evening, just like this one. All these shots were made tonight with a Canon 5D on my evening walk.

Don’t miss our next photowalking with the National Geographic at Stanford University where you’ll learn some of these lessons yourself. You’re invited! Tom Seligman (Director of the Cantor Art Museum) has confirmed his participation in the photowalk.
Marc Levoy will be there, too. He is a CS/EE professor who has been doing some amazing work in the areas of photography and imaging.

Wonderful rules for Photowalking…

First photowalking picture framed

Thomas Hawk lays it out. This is a great guide not just for photowalking but for joining any new community. That reminds me, I need to hand out some “favorites” for other people’s photos.

Oh, and save October 1st at 4 p.m. on your schedule. Stanford University has put together a hell of a great photowalking. Be there, or be square. More details coming soon.

That photo was taken on our first Photowalking together more than a year ago now. How fast time flies!

Testing Nikon's new Wifi camera

Nikon S51C

If you’re watching my Flickr stream you’ll see images from both my Canon 5D getting uploaded as well as images from a Nikon S51C. This is a cool little camera that has wifi built in. So, I don’t need to hook the camera up to my computer to upload images anymore.

I took this image seconds ago looking out Patrick’s bedroom window. Wonderful image quality and I really like the wifi built in.

The camera is on loan from Fotonation (they made the wifi software that Nikon uses). They are loaning me the camera to participate in the America At Home project that Rick Smolan is putting on. Are you taking pictures at home this weekend? If you are, you should submit them to this project.

I wish my Canon 5D had Wifi built into it.

UPDATE: already in my testing I find one thing frustrating: I can’t upload images straight to Flickr. I have to upload them to Nikon’s site first, then visit my computer and post them from there onto Flickr.

Testing Nikon's new Wifi camera

Google is coming, Google is coming!

Mike Arrington says that Google has been showing around a new social networking tool that’s aimed at competing with Facebook.

Why is Google so concerned by Facebook?

Easy, Google is the world’s best intention concentration engine.

Think about it. If you intend to do something, like buy a car, where are you going to go? Google!

And, aren’t you concentrated into a community of other people who also intend to buy a car? Yes!

Name another system that does a better job of concentrating intention the way that Google does. I can’t.

Well, until Facebook came along.

Now Facebook has several ways to track intention. They have a great set of groups that you can join. If you were intending to do something, like buy a car, wouldn’t you want to talk with other people who’ve bought the car you’re looking at? Absolutely.

Did you know that if you click an interest that someone has put in that you can see all the other members on Facebook who also have that interest?

That’s a concentration effect that Google doesn’t have.

Or, do a search for “Saturn Aura.” I find a bunch of groups by Saturn car owners. That’s another way that people are concentrated.

Anyway, all this concentration of people into groups really pisses off Google. Why? Because THAT is what advertisers BUY on Google!

Google was getting used to having the only advertising story where some company like General Motors could buy audiences that were concentrated into little buckets. Now Facebook is coming on strong and, so, Google needed to jump in with an alternative.

Can’t wait to see it.

Dave Winer says I sound like a monkey

Hmmm, I used the words “social graph” in this interview with Randi Zuckerberg, director of business development at Facebook.

Dave Winer, yesterday, said that anyone
who uses that term sounds like a monkey.

She gave her definition of Social Graph at about 14:39. Everyone who is talking about this should listen to this part of the interview.

I disagree with Dave Winer. The Social Graph is NOT my social network.

My Social Network is my friends list.

But the Social Graph shows a LOT more than that.

For instance, did you know you can see everyone who is into skiing on Facebook?

Did you know you can see everyone who is into Daft Punk?

Those people are NOT in my social network. But they are part of the social graph that you can study on Facebook.

Interesting how we have disagreements about language.

So, what would you call what you can see in Facebook? It isn’t just my social network, though. Try again.

[podtech content=http://media1.podtech.net/media/2007/09/PID_012533/Podtech_RandiZuckerberg2.flv&postURL=http://www.podtech.net/home/4118/the-first-sister-of-facebook &totalTime=2149000&breadcrumb=c7c2f1aff4a34b28932044e9ecd86abc]