Jonathan Schwartz apologizes to Matt Mullenweg and begs for second chance. Now we know that this blog isn’t written by a PR team. I’ve never seen a PR team recommend apologizing in public for messing up a customer.
Author: Robert Scoble
As Futurist for Rackspace, the leading Managed Cloud Computing Company, Scoble travels the world looking for what's happening on the bleeding edge of technology for Rackspace. He's interviewed thousands of executives and technology innovators and reports what he learns in books ("The Age of Context," a book coauthored with Forbes author Shel Israel, has been released at http://amzn.to/AgeOfContext ), YouTube, and many social media sites where he's followed by millions of people. The best place to find him is here on Facebook: https://www.facebook.com/RobertScoble.
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